Get matched with top window a/c unit service or relocation pros in Hagerstown, MD

"Our furnace finally bit the dust after 25 years of faithful service. I had TriState do several small repairs and maintenance on it over the years, and they always did a good job. So, when the last service rep told me it was finally beyond repair, we consulted with Comfort Specialist, Darren, who isn't just a salesman, but previously installed and repaired HVAC systems. He took lots of measurements, inspected the old unit and the runs to the outside and upstairs. He took his time making calculations and offered us several options on a new system. TriState uses Daikin furnaces, which are rated in the top 5 furnaces for dependability and efficiency. The price, I thought, compared to my two other neighbors, who also recently purchased new systems, was even lower than I thought it going to be. In fact, my neighbors paid more (by thousands) and have a smaller square footage footprint than my house. We've had the unit now for over a month, and so far, it's great. It is a one-zone system, yet the upstairs will only vary by one or two degrees. This is much better than the old unit. We're hoping this small variance in temperature will also apply when the AC is on in the summer. The installers were very professional, arrived on time and completed the work in a timely manner. I would definitely use TriState again, and will rely on them whenever I need service."

"Happy Holidays all! Please use my Holtzople (H) review to help you address your HVAC needs! Last summer, my Trane AC unit failed. Corey W (H) was the tech that came out to the house and troubleshooted/resolved the problem (leaking refrigerant). He also advised on probability of future repairs. Sadly, the unit performed well for only a short time before failing. It was time to consider my options. Repairs were becoming more frequent and costly. Tyler (H System Designer) visited and walked around my house inspecting my current HVAC system. We discussed repairing or replacing my ailing AC unit. He recommended replacing with a split ductless system and emailed a quote for 1. Enhanced Mitsubishi hyper heat mini split system (system) 2. Favorable financing options - low interest rates and affordable monthly payments. The install took a week. H’s crew arrived each morning, respected my property, and worked as a team to carefully install the new system. With gratitude, John"

"I have an annual contract with R.W. Harrell's Pump Service to clean and service the heating and A/C systems at my home. Their employees and always prompt, courteous and professional and ALWAYS do an excellent job with cleaning up before they leave. Their prices are reasonable and I like dealing with locally owned companies as opposed to the nationally owned companies. I would highly recommend R.W. Harrell to all of my friends and relatives for their HVAC needs.
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"Was looking for a company to service/maintenance. Called them and shared my concerns. Scheduled and appointment within 3 days. Technician was polite and professional. Could tell he knew about AC unit and his profession. Fair cost/pricing Highly recommend."

"Wonderful experience. They were willing to give us discounts and they were not going for the highest unit possible and they could. They went with what fit our needs and budget. They have a wonderful staff. Everything was good overall."

"It went well. We will use his services again, if necessary."

"I sincerely did not have a problem with the professional service per se, the technician was professional prompt on time, and knew what he was doing. On Dec 9, 2020, it took him about 30 minutes to figure out the problem and found the unit is still under warranty. He ordered the part and told me once the part is received, I will be contacted to schedule replacement. I called the office they did not call me. They were quick in responding and replaced the part on Dec 19. Cost is my main issue. They wanted $119.95 for diagnosis fees which WILL NOT be considered a part of the final repair fees. I believe it’s not a good business not to tell the client beforehand how much you will charge as service fees, they did not. Only after they diagnosed it. After a discussion with the technician, he talked to the office and the service fee was forfeited. The part replacement cost was $403! It took less than 30 minutes, 25 to be exact, to replace. Not sure how the rate of this charge is justified. I was told about the $403 charge right after the first visit but did not have a choice at that point. With all due respect, I understand, as explained to me, they have more overhead budget more than mom and pop shops. I still believe this total repair should not have been more than $250 at the most."

"The service provided by Danny at Murphy were amazing. He showed up ready to work. He communicate with me to let me know when he would be arriving, so I didn't have to wait around all day like you do for other people. He was able to diagnose the problem right away and got right to work on it. HE even let me assist so I can learn a thing or two. Danny worked hard the whole time he was there, and the best part was he stayed until the job was done. That meant he was working until 11pm. The work ethic Danny had was amazing. I plan on hiring him again for other jobs I have in the area as I am a property manager."

"I have had Alder service my HVAC system for several years now and will continue to have him service my unit."

"Service technician showed up on time and replaced the defective unit. I was very pleased with the service.."