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"Simply put, Bill builds from the heart. We had a major renovation that entailed reconfiguring the entire 2nd floor with the addition of a bed and bathroom. We also had our 1st floor reconfigured with a wall removal and a master ensuite established. With a project of this size there are challenges and Bill and his team worked as professionals through each one. The quality of build that Bill and his team establishes is top notched and stands with the best in the business, We did have some hurdles with finishing details, however, with continued communication with Bill and some realignment, the project came out better than our expectations. We're very happy with our overall results."

"Very responsive, clear and professional. Gave me information I needed and then some."

"He did a fantastic job.I am more than satisfied."

"Sign contract April 4th 2025 was told would take two to three weeks this job was removing pressure treated and replacing with composite material we picked out samples from local building material outlet and showed so-called supervisor what we wanted was told he would be ordering them funny thing where we got the samples all items were in stock at least a week delay items had to be special ordered what we were told another special order for the railings another week delay called or message several times to correct mistakes July 4th is just around the corner job is still not complete"

"Went exceptionally well"

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"Got quote and put down deposit"

"El trabajo estuvo muy bien hecho, y me encantó. El Sink de mi cocina de desplomo y JJR QUICKFIX SOLUTIONS LLC lo instalaron muy bien y rápido como yo lo pedí, muchas gracias , se los recomiendo"

"This company is fabulous. Renald and his workers gave a great estimate, and did the job flawlessly designing and executing the building of my exquisite patio. He met us at the supply house to help us pick out materials, he took a personal interest. Beside our beautiful patio, I had him redo our fireplace which looks like a work of art! And since the chimney needed some attention, they fixed some problems with the chimney. All work was beautifully done. I recommended this company to friends of mine, and they hired Renald and his crew and got back to me as to how terrific they found his work and the ease it was to work with them. This is how things should be....attention to detail, quality craftsmanship! I'm happy I could submit this review!"