Get matched with top appliance (major electric appliance) installers and replacers in Hampton, VA

"First tech that came out told me that I needed a new transmission. They sent another guy out with the transmission for the installation. The guy they sent out took a look at my washer and told me that I actually didn't need a new transmission and that I only needed a new sprocket. He fixed the washing machine and didn't charge me for the transmission. I know nothing about washing machines so he could've easily replaced the part and charged me for it and I wouldn't have known the difference. I was so positively impressed with his honesty and character. This company is also very punctual and fair priced as well. Top notch."

"I had my appointment with Mr. Harmond W. on May 07, 2022. It was rather easy to set up appointments and the site makes it rather easy to reschedule (which I've had to do). Mr. Harmond W. was very knowledgeable and easy to work with. I've read great reviews about his appointments on here. We pinpointed the problem by process of elimination. For my particular model (Whirlpool) he's seen the common water leak issue I was experiencing. Oftentimes, filter housings need to be replaced. Mr. Harmond W. just confirmed my observation and I am glad I may now rectify the issue. Shortly thereafter, Mr. Harmond W. sent me the exact part needed via email . One may shop around at different retailers to purchase the part. Neli also sells appliance OEM parts as well by partnering with other companies. I will be going with another retailer/seller since the price was much lower with a good return policy and a protection plan option as well. For $35, one can't beat that. A diagnostic evaluation alone may range from $150 and up. I was able to pinpoint the problem and order the part. I won't be arranging for an appointment to self-install. One has to know where to draw the line. I will hire someone once I have the part in hand. I already have someone in mind, also referred by Angi. Luckily, I didn't have to do any thing too cumbersome. I gained some handy tools at well. I really liked using the nutdriver vs a screwdriver. So I've added all the necessary tools I need for the appointment to my collection, and they will be handy in the future. Overall this was an optimal experience and I would certainly refer and use Neli in the future. If you are confident in unscrewing/re-screwing, and removing parts of your appliance, I'd say give it a try. NOTE: Also understand that this an all virtual service. An appliance repair professional doesn't not come to your home at no point in time. Neli offers self- diagnostic guidance to determine the issue with your appliances. Neli sends you the part number. You purchase it, and then may opt to make another appointment to install the part. If the task is too difficult, then you may opt to hire an appliance repair professional. It's up to you to decide. Please read and understand your referrals before posting comments and discrediting businesses."

"Stephen Norman did a great job installing a replacement thermostat for my old HVAC unit. He solved a problem that got the unit running that the instructions said wasn't needed. He got the system up and running and my wife and I are thoroughly satisfied with the service Steve provided. Great job Steve and great job Norman's Quality Repair!"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large, or small the job.

"Tim was great! He was on time, He got to work immediately, and had the door knob installed in no time. We discussed future repairs in our home. He definitely knows his trade. I plan on hiring him again."

Welcome to Platinum Services! I am your premier, all-in-one solution for keeping your property and technology running seamlessly. I specialize in a wide range of services, including expert computer work and tech repair, seamless major appliance installation, precision handyman tasks, and professional lawn care. I take great pride in delivering top-tier reliability, clear communication, and exceptional quality on every project. Let me handle your to-do list with the platinum care it deserves, contact me today!

I am married with 2 children. I am a volunteer fire fighter. I serve as a council member for my town. I enjoy doing small projects on the side ( evenings and weekends) I am comfortable doing most handyman work, if it's something beyond my knowledge I would recommend a professional.

"They were total pros came on time. James the installer was friendly. He installed my over the range microwave cleaned up after they were. Everything was neat and clean and the he insisted I test everything before he left. I would definitely recommend to my friends and family."

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He did exactly as advertised. A complete kitchen appliance check up. He pulled my dryer away from the wall and now it has proper air flow so it dries in one cycle not two or three, He found that my dishwasher pump was bad and gave me an estimate on cost as well as a break down of WHY it cost the way it did , the pump itself was close to 200 bucks. My fridge was about a year old so no need to take it apart but he did clean the underside and check the filter. He changed my overhead fan filter so that it doesn't rattle anymore, every thing was minor but when he was done it all added up to a huge difference in my kitchen

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"Murphy Family Electric is an awesome company with very competent technicians and reasonable rates. They make the whole process pretty straightforward. I had used them to get my Tesla charger in 2018 (Cost: $799 including material). I was so impressed with their work that when I had a complex electrical job - installing a new 120v outlet requiring a new wire from the circuit breaker - I did not get any quotes but just booked them. That job was done very professionally as well (Cost: $949). Fast forward to Mar 2025, my tesla charger had problems with over heating and intermittent power loss. I called Murphy Family Electric and they sent a technician the same day who came and adjusted/cleaned the connections and spent 30 mins fixing the problem. And to my surprise the company did not even charge me anything for this. So on top of everything else you can add absolutely fantastic customer service to their list of attributes."