Get matched with top sump pump repair or replacers in Portland, OR

"So far so good"

"Updated to four stars: After submitting this review originally, Sean called me and took full responsibility for the situation. They committed to improve the experience for other customers and gave me an appropriate discount for my time and inconvenience. I am grateful they are responsive and took this seriously. Thank you for your respect, Dr. Energy Saver! Previous review: two stars. Unfortunately, this has been a very difficult experience for me to address standing water & drainage in my crawl space. I agreed to work with Dr. Energy Saver back in October, hoping to have the work done before the rains started. However, the work was just completed on December 31. The communication of the team was absolutely horrible - with each of the team members understanding that my project was at different points. I was told it was done multiple times - with the piping above-ground, and an alarm that was supposed to be installed still in the box. Brandon and his team finally got it figured out and did a great job communicating, but there was still confusion between the manager, Sean, and the office staff, who even threatened via phone to put a lean on my home, even though I had been calling and emailing them. Grateful to Brandon for his work, and his respectfully addressing my concerns. However, the rest of the team really needs to fix their communication and customer service. "

"Jose and Dorian were awesome. Showed up on time, were very informative throughout the process, incredibly reasonably priced, and even gave me ideas on additional projects I had general inquiries about and offered insights on how I could do them myself or utilize their services. 10/10 would highly recommend using them. "

"Great work! Communication was rough at times but other than that, highly recommend"

Roto-Rooter is a fully licensed and insured plumbing company providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America.

"Knowledgeable, friendly and efficient "

"Got a scheduling call from an actual person; a plumber was out within a few hours to fix the problem"

"Immediately responded to schedule appointment and friendly. Technician was helpful with an estimate and quickly replaced the faulty expansion tank. However, the amount of communication by phone and text from the dispatch was on the verge of nagging and the tech cancelled the appointment the morning of. Got rescheduled and it worked out though. "

"Spoke with owner Ross about replacing two water heaters. One was showing wet stains bottom. So I decided to replace both, since they were both about 12 yrs old. I decided to replace my Bradform Whites with a more high tech water heater. I picked Lowe's AO Signature 500, which is their top electric heater. Has leak detection shut off, higher heating element, vacation mode, wifi enabled etc. Labor estimate about $1400 to replace both, and I had the water heaters onsite for install. Can't say enough how Professional his plumbing crew is. Jack and Chris did an outstanding job. They kept me informed throughout the process, and kept my home clean at all times. The install projects came out great and price as agreed. Other plumbing estimates were higher, especially comparing it to those Big Box stores. Will certainly be doing with Ross again in the future. FYI, look for a company that is willing to be open to use other brand name water heaters and not just what they trying to sell you. "

"Great experience!"