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"They were amazing. Came out the day of the request. They answered all of my questions (which were a lot) and I will use them for all of my HAVC needs in the future. Extremely happy."

"Elva was probably the most polite, understanding handyman I've ever dealt with. Im a single mom of 2 in college so when my AC went out, I had no idea how I would be able to have it fixed. He came out and gave me a way more than reasonable estimate for free, then was able to have my new AC put in within an hour or 2 (before my kids even got home from school. Now my family is enjoying the 73 degree temperature as compared to the 93 degrees my house had heated up to. I'd recommend him to anyone. Thanks again so much Mr.Chauvin!"

"Very knowledgeable"

"Job was completed quickly and thoroughly."

"They gave a very technical evaluation of the issues in my AC system and gave a variety of options to choose from as to how to proceed as we consider how far to go to and how much to spend on an older system. Very helpful in weighing the options. Not many out there as thorough as these guys. Reasonable pricing also in a very competitive industry such as this. "

"Great Service, they showed up on time and cleaned up after the job was done."

"Great experience from a professional staff."

"The job went very well. Leo arrived on time and started washing the entire two story bay window frame. He even cleaned the bricks below the window frame. Once done, Leo corked all around the window frame and applied two coats of paint and was careful of not putting paint on the surrounding bricks and window frame. Once completed, he made sure that we were completely satisfied prior to cleaning up the area."

"Potentially since new ownership has taken over, Surgis is no longer a trustworthy company. They have showed a lack of integrity and professionalism that goes beyond what I have ever experienced with a company. 1. They installed our system and we have spent 15K+ with them over the years. We have always had Surgis upkeep our system and have trusted them to do a good job. 2. We noticed moisture in the attic and asked Surgis to look into it. They improperly diagnosed the issue and the result ended up creating mold around our vents. We payed 1600 in mold remediation and drywall repair. 3. They properly diagnosed the problem and admitted it was not addressed correctly and this should have been caught during the install process. When given the quote for the work, we asked for a price reduction since this was a quality control issue on their end. 4. A manager called us and stated this was a discounted price even though this was not noted on the paperwork. During these conversations, Scott hung up on us.we requested calls from upper management but never received a call back. We really just wanted the issue resolved and decided to proceed to schedule the work with Surgis. 5. When we received the breakdown of the work, we noticed the cost of the vent covers which we already had purchased prior to. We called asked if they could use ours to help reduce price. Instead, they canceled the work and said they would never work on our unit even though we currently have a warranty with them. After calling back to try and get the work scheduled, they stated they no longer had the technical staff to do the job. 6. After getting quotes from other companies, the prices we were getting were significantly less, showing that Surgis lied about a discount or they are just majorly price gouging all customers. We also asked other companies if they would be able to do the work quickly since Surgis made it seem so technical. All other companies told us anyone who installs a system or does duct work needs to know how to do the work we needed or customers would be dealing with the moisture that we found ourselves with. 7. I called Surgis back as a final attempt to get management to work with us and was told we have your information they wouldn’t take any additional information for me. My tone wasn’t heated and I asked the phone rep to please just take the notes and request a call from upper management and she hung up on me. If Surgis was truthful in their reason to cancel the work on our unit, they currently don’t have the staff that has the skills to properly install AC units. If you have Surgis install your unit and find errors, they will not work to resolve the issue and will likely charge you more than necessary for repairs. You would think some upper management would have intervened but that never happened. I get that other staff was probably sick of us calling to talk about our issue, but hanging up on customers is not how to deal with it. If upper management had called, we wouldn’t have needed to keep following up. I cannot warn people enough about this company. Stay away."