Get matched with top sink installers in Haverhill, MA

Hello! We’re a father-and-daughter plumbing team dedicated to providing honest, reliable, and high-quality plumbing services. With years of hands-on experience passed down through our family, we take pride in treating every home and business as if it were our own.\n\nFrom small repairs and fixture installations to water heaters, drain systems, remodels, and new construction, we’re committed to doing the job right the first time. We believe in clear communication, fair pricing, and dependable service you can trust.\n\nAs a family-owned business, building lasting relationships with our customers is just as important as the work we do. We appreciate every opportunity to serve our community and look forward to helping with all your plumbing needs.

"We chose Superior Kitchens to completely remodel our kitchen (finished in 2015) because of their high rating, professionalism in providing a complete quote, and examples of their beautiful floor design work. They were not the cheapest vendor we considered, but remember that old saying: you get what you pay for. Superior provided excellent project management: costs controlled carefully, schedule maintained despite inevitable delays by unforeseen hiccups (supplier delays, sub-flooring needed replacement, etc.), and addressed any questions/quality issues/changes requested by the fussy home owner (me) after the project began. All the members of their team, and the subcontractors (plumbers, electricians, painters) involved in the project were responsible and pleasant. Our friends love our new kitchen, and our most comment compliments concern the fantastic flooring design. After the job ended, we asked them to quote and replace all the vinyl flooring in the kids’ bathrooms, our mudroom hallway, and laundry room, as well as update a small bathroom. Their prices for these jobs were extremely reasonable. I highly recommend them to any homeowner who wants to remodel, and would hire these wonderful people again. And again."

"They were able to come quickly and were very thorough and responsive to all my requests. The house looks great now! They matched the price of another company who provided an estimate as well."

"He showed up quickly and did the work. The price was on the higher side but he showed up on time and did a good job."

"The water heater replacement went really well but they haven’t called me when I wanted more services.  They went above and beyond to make it elevated in case my basement flooded again.  Two or three people came out."

"A godsend for those annoying jobs that are too random for a general contractor but too big to DIY (or you just aren't getting around to it!!). Joseph's team can solve a lot of problems. Not every problem, but I have yet to think of one they can't solve."

"Julio was great when he first came. It turns out that he sent his brother. His brother, instead of correcting what we thought was a minor problem, he suggested buying a whole new sink thing and a whole new garbage disposal. He happened to have a good one on the truck and it will cost you 400 and some odd dollars and I am like "I don't think so." So, I said " Either forget it or fix this one or whatever." So, I called my brother in law who knows plumbing and I researched it while he was there on the spot. I decided to go get the garbage disposal at a good price and then he put it in. I don't like that kind of business where they say this will cost you, but what you should do is this and it will cost you even more. I don't think we are going to call them back.
  I met him through Angie's List almost a year ago in June and I evaluated his work and it was great. He was very accommodating. It was beautiful. It was like $99 for a hours work of work or something like that and it worked out well. So, it turns out he would be great to hire in the future, so we are hiring from Angie's List. So it says Angie's List works, but we hired him a second time and it didn't work out to well. We got the garbage disposal done, but it cost a high amount, but plumbers do. Because of Angie's List, we found a plumber that we thought we could use in the future.
  He did the work, but I went and bought the products. I didn't want to pay his prices. I paid him for the labor and he waited for me too, which is incredible because most plumbers have you by the watch and want to charge me for sitting out in the driveway waiting for me to go get the equipment. That was nice. So, he didn't charge me for that hour or whatever it took, but he did do the work that we needed and we paid for it, but there was no fee to come out. I didn't like the price and they way they do that. "Oh you don't need that, that drain is not dripping that much. Just buy a whole new sink faucet." Wait a minute,
  The quality was good. They came out and it was very convenient. Punctuality was good. He was late thank goodness because I was late. It worked out. Unfortunately, it was Julio's brother. Julio was great. This guy (his brother) I would send him out. He is the one getting the marks, not Julio."

"So Many Problems!! (though they tried hard to resolve them) Do NOT make the mistake we did and let them talk you out of pulling a permit. The work by this contractor should definitely be inspected. MA Design quoted a low price, used cheap (Home Depot grade) materials, and relied on workers with limited English skills. Plumbing and carpentry were problematic, seemingly due to inadequate training for some workers, spotty communication and quality control from supervisors, and some sloppy attention to detail. We should add that our foreman, John L, and the workmen were willing enough to fix problems after we discovered them, though we had to pay for time and materials when we found MA Design’s quality standards to be unacceptable. The end result of the bathroom remodeling seems OK and we hope that no more nasty surprises turn up in the future. The two supervisors are generally courteous and anxious to please, but poor communication with their workers and sometimes with us seemed to be typical for this contractor. Here are specific examples of our problems: PLUMBING 1. The plumber (apparently not licensed) installed the wrong shower controller in the wall, tiled over the wall, then tried to hide this mistake by sticking on the control handle taken from the shower controller we had specified. Of course, the controller did not work properly and we discovered what had happened by poking through the unused shower parts and calling the manufacturer. To correct this error, MA Design had to cut a hole in the plaster wall of our hallway. MA Design did repair the plaster but now we have an additional painting job because of their mistake. 2. We also discovered that their “plumber” tried to attach the tub spigot to flexible PEX tubing rather than to a solid copper pipe anchored to a stud in the wall. The spigot worked loose in just a few days. No qualified plumber would have made such a rookie mistake. Repairing this error also required the hole in our hallway wall. Clearly, no qualified supervisor inspected the plumbing before the tile went up in the shower enclosure. 3. Just 2 months after MA Design wrapped up the work, we found a serious water leak coming from the ceiling below the remodeled bathroom. This ruined the ceiling and of course ruined the paint job we had just completed in the room below the leak. To their credit, the supervisor quickly came out, cut a hole in the ceiling, and replaced a flawed PEX tubing fitting with a quick-apply fitting to stop the leak. MA Design then cut away large sections of water-damaged ceiling in two rooms, let things dry out for a few weeks, and applied mold-kill spray to address the mold that had formed. It seems that a fitting on the PEX tubing was not properly crimped. This reinforced our belief that the MA Design workers doing plumbing on our job were not well qualified and that MA Design did not choose to or did not know how to inspect work adequately. Several weeks later, MA Design eventually had the joint repaired by a licensed plumber and repaired the holes in the ceiling. 4. The shower enclosure tiling was done OK for the most part but we found holes in the grout around some tiles. We suspect that the grout job was substandard for another reason: the grout sealing the tub to the floor is cracking and flaking after only 2 months. CARPENTRY 5. We replaced the bathroom window with a safety glass window but MA Design replaced the prior window trim and window sill with lesser quality trim and no window sill whatsoever. This was a complete mismatch with the rest of the house. MA Design quoted use of “standard” trim. If MA Design’s estimate assumed replacing trim with something so obviously out of place with the rest of the house, this should have been clearly stated in the quote. We ended up paying to rip out their trim and replace with trim that matched the rest of the house. In fact, the lumberyard’s “standard” trim exactly matched the trim elsewhere in the house so we felt that MA Contracting’s use of “standard” to describe their materials was deceptive. 6. They also installed a new window in an adjacent room. They made the exterior windowsill out of a very knotty piece of pine, inviting future rot. Even worse, no drip edge was cut into the underside of the sill, which could lead to water wicking under the sill and getting into the exterior siding. No well qualified carpenter would have made a mistake like that. PAINTING 7. MA Design did very little painting for us, just some primer application after drywall installation. Still, the workman on our job made a rookie mistake. He applied primer to a repaired ceiling with a rough wall roller and then applied primer to the doorway trim with that same roller rather than with a brush or smooth roller. The result: the formerly smooth doorway trim now had a rough, thick layer of paint that looked and felt awful. It took us 2 hours of sanding to restore the doorway trim to a smooth surface. This experience reinforced our general impression that many, if not most, MA Design workmen are not properly skilled or trained for the work they are doing. COORDINATION & COMMUNICATION 8. We agreed at the outset which fixtures were to be bought by MA Design and which by us, but MA Design sometimes bought the wrong items, which resulted in confusion and delays. In many cases, we ended up buying the needed fixtures ourselves just to keep the project moving. 9. On at least 10 days, workers were expected but none showed up and MA Design did not call to inform us of this in advance."

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Jan 28, 2016: We wanted vanities for 2 bathrooms and base and upper cabinets for a kitchen expansion. We were hoping to take advantage of free design services from Kitchen Design Center of Framingham (KCOF).

The cabinets did not meet our expectations. Instead of getting bathroom vanities we received kitchen cabinets for the bathrooms, meaning the vanities were significantly deeper than normal bath vanities. We provided the cabinet designer with specs for our bath sinks but the designer neglected to check to see if the sink would fit into the cabinet that they designed. After the marble counter was already produced we found out that the sink wouldn't fit and the solution proposed by Kitchen Design Center of Framingham was to cut down the sides of the cabinet and drawer boxes significantly. This solution was unacceptable and would void our warranty. Instead we found a replacement sink which would fit the cabinet and replaced the marble counter. Kitchen Design Center of Framingham refused to take any responsibility for their design error. Reluctantly, Kitchen Design Center of Framingham agreed to split the cost of the replacement marble counter, but insisted that these sorts of design issues happen all the time - yikes! In reality, we paid $580 for "free" design services.

The kitchen cabinets installation was also disappointing. None of the cabinet doors and drawer fronts line up as they should. The installers insisted that the cabinets were installed in the best possible way and said that it isn't possible to align the doors and drawer fronts, blaming the situation on the Wood Mode cabinets. During the design process we weren't notified that this would be the case. In fact, we don't believe that Wood Mode would make cabinets which didn't allow alignment of doors and drawer fronts. In fact, the entire rest of our kitchen is Wood Mode cabinets which align very nicely.

March 16, 2016: Following our initial review, Dave Bartlett at KCOF contacted us to see what could be done to rectify the situation. He agreed to pay the remaining balance ($580) for the marble countertop that wasn't used due to the sink change. He also agreed to come to the house and look at the door and drawer alignment issues. During his visit, he identified 2 issues and arranged to have these issues addressed. As a result, the alignment on the drawer and cabinet doors is improved.

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Four different options were provided, from replacing a leaking faucet to replacing the sink and faucet, with prices for each.

I choose to replace the sink and have a new faucet installed.

The work was documented and completed on schedule.  I'm very happy with the results.

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