Get matched with top wood stairs and railings repairers in Havre De Grace, MD

"Dave (and his assistant Jake) just completed the installation of a white vinyl railing on our existing no-maintenance deck. He was prompt in arriving each day (arrived when promised), efficient (all work completed 1 day ahead of schedule) and did all work as promised. The previously installed steps needed additional work, which involved removing, modifying, and re-installing 2 sets of stairs. Dave's attention to detail recognized that this modification would ensure the finished job would look seamless. The completed installation looks wonderful! Other bids I received never mentioned the mis-alignment of the stairs. I would not hesitate to recommend Dave to future clients. I have already asked him to estimate additional work at my home!"

Professional carpentry and installation company based in Maryland, specializing in high-quality residential and commercial craftsmanship. Services include custom carpentry, cabinetry installation, trim work, built-ins, furniture assembly and installation, closet systems, accent walls, finish carpentry, punch work, and general interior improvements.

"I cannot thank enough the owner, front office personnel, and employees of this most professional business I have ever dealt with. Most other businesses have put me on hold, worked on their time, charged a service fee just for coming out, neglected to follow up with how satisfying their product and their installation/fix worked for us. As I was purchasing my home, Walter Brown's inspector did not hold back, explained in details as long as it took all my options for what would work within my parameters. From there, they sent out a crew that worked nearly around the clock to ensure all was taken care of without delay. Within a few weeks, they came out to reinspect and ensure everything is holding up and working the way it is suppose to. Whenever I call, day/night Ms. Sarah Edwards answers without hesitation with an uplifting and positive attitude that no matter the situation, she will prioritize it urgent to take care of. They have sent out a team on their dime, to help seal parts of the roof and chimney that were not necessarily under their original contract to handle and even fixed things from the inside to give my family the most assuring home preventive measures were taken and would last for as long as we own the home. A couple of days ago, after a few weeks of strong gusts of wind, the owner himself, Matt, came out to fully inspect, find the plausible cause, and stayed to fix the damage caused by mother nature's force impaling a branch thru a softer part of the roof. Neither Matt nor Ms. Edwards hesitated for one second in the fact that the rest of their teams were tied up, and came out immediately per what my employment schedule allowed for. As stated previously, I highly recommend not to overlook this company when it comes to work that they verbally state they will handle, and on time; they back up the talk with the most professional personnel and satisfying results. None of them have ever mentioned nor even tried to add any additional hidden, mysterious, or additional charges, and were more than willing to see things are done right the first time."

"I have nothing but good things to say about Jose and his team. He came by and looked at the job the same day I called. I informed him that I had a deal and he included the patio, stairs and gutters at an excellent price. They were professional, efficient, and completed everything in a timely fashion. Everything was so clean, I was very impressed. I will definitely be using him again."

"Mr McGavin installed my new gutters, I am very pleased with the work. He is prompt , thorough and courteous."

"Vince called me back within hours of my sending him a message through Angie's List.  Even though he does not list Montgomery County as one of his service areas, he was completely willing to help us out.  In my message, I had requested the work to be done onsite but Vince explained why having him pick up the generator and take it back to his shop to work on it would make more sense.  His charge for pick-up and delivery back to us was only $34.95.
When Vince came to pick up the generator, he was on time and was able to give me a ballpark cost for the work (which turned out to be very accurate).  He said that he could get it back to us in 3-4 days but I asked if he could do it faster as there was a snow storm predicted for the next day or so.  Vince agreed to a shorter time line and ultimately got the generator back to us within 1 day!  There ended up being no snow storm but we got our generator back in working condition - along with a booklet of care instructions, a copy of our invoice, and a service history form.  A few days later we received a hand-written Thank You card in appreciation of our business.  I can't imagine how the service could have been any better.  We will use Vince for any future small engine repairs/maintenance we have and highly recommend him and his services.
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"Mr. Timothy showed up with his team and got right to work. His is a family business, his father taught him, and you get that old-fashioned small private business treatment complete with affordable price. Special mention goes out to Steve who paid great attention to detail, getting everything just right, was extremely knowledgeable and generous in sharing what he knew (gave me step-by-step instructions on how to stain and paint the railings, a project I’m determined to do myself). We are so thrilled with both stairway and basement drywall and can't stop admiring them. Thank you so much, Mr. Timothy and crew! With confidence I highly recommend you and your team for all home repair and improvement!"

"Once again, AMS Home Remodeling, Frank, was able to clean up my mess.  After ordering a closet organizer unit online. I made the mistake of hiring another company to install the units - 3 total (2 reach in and 1 master).  This original company did not know what they were doing and caused me nothing but more problems (i.e. holes in walls, damaged pieces from closet unit that needed to be replaced, etc).  Frank was able to make time in his all ready busy schedule to come out to take a look at the mess.  He was able to get me into the schedule and complete the install and all repairs from previous contractors by the end of the week.  Frank and his crew (Bruno plus 1) did more than an outstanding job.  Final product is amazing.  I have used AMS Home Remodeling for a complete makeover in my home and I would not hesitate to recommend to anyone looking for an honest dependable contractor.  I absolutely LOVE these guys.
Frank - thank you!!!!
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"It went great and any concerns we had, Robin was very easy to work with and work out a solution. Our nickname for Robin is the "stair whisperer"!!!"

"Price – The original estimate was reasonable, BUT – the contract called for progress payments that provide Ruxton with close to 90% of project cost when less than 30% of the project is complete; Angie’s list advertised $800 discount was immediately eliminated by contract wording; close reading of contract showed that home owner will pay for any overages on selection allowances, but will not receive credit for those selections that come in under the allowance; we discovered that items shown on Ruxton drawings but not included in the contract will be at owners cost plus all appliances are at owners cost; we had requested that barn doors be included in our project. We were told they were expensive to obtain and agreed to pay $2400 apiece for them. Later we discovered they were procured from Home Depot for $499 apiece and installed in about 4 hours plus several hours for staining. Our contract specified the installation and ducting for a gas fireplace with a $2800 fireplace allowance. We selected one of the lower cost gas fireplaces for $3200 and agreed to pay the additional $400. When the job was already 45 days late we were informed that we would also be responsible to pay for the ducting cost, $1000, and fireplace installation cost, $1500. After several discussions, Ruxton agreed to cover half of the $1500 installation cost. Quality – The design and completed work has been good, BUT – rework was a constant frustration; ceiling above bar area was installed too high and had to be lowered; proposed glass shelf area was built only 3 inches deep and was eliminated by owner to reduce rework; two other shelf areas by barn doors were built too high and had to be modified; three solid wood doors were ruined during the staining process and had to be replaced; part of engineered hardwood floor was loose and had to be removed and reinstalled; two other areas of the hardwood were gouged during appliance installation and had to be pulled up and repaired; custom book shelves were ordered 12 inches deep instead of contract specified 18 inches deep and had to be modified on site; the electrician installed the wrong switches which had to be replaced; electrical wiring was not installed correctly resulting in finished wallboard having to be removed and replaced; and a twenty amp electrical line for a planned microwave was pulled but blocked by shelf installation and is not available. The bathroom shower tile was installed leaving out the trim tile. The owners removed the tile before the glue set up. We gradually lost confidence in Ruxton’s ability to work without oversight and towards the end of the job canceled a vacation to be home monitoring the work. Despite the difficult construction process, we are generally pleased with the appearance of our new family room and bath. Responsiveness – Most of the above quality issues have been corrected by Ruxton. After many complaints by the homeowner, Ruxton made some efforts to improve the rate of progress on the job. Unfortunately their efforts were too little and too late to make any real schedule improvement. Punctuality - The contract specified that the project would be completed in two months. The project has extended to over four months, more than twice the estimated duration. In addition to the issues describe elsewhere which caused delays, the project was prolonged because it was only staffed an average of two and one half days a week. We were informed that Ruxton was unable to staff the project full time due to sickness and medical issues of their contractors, contractor doctor and dental appointments, higher priority projects, contractor truck problems, and contractor personal issues. Several times subcontractors were scheduled to meet with the Ruxton foreman at the jobsite at 8am. However, the Ruxton foreman was usually not punctual forcing the homeowner to describe the work to the subcontractor. Professionalism – Frank Zeberlein’s architectural design for our project was good. Communication with Frank Zeberlein to resolve the many issues that arose during the project was very difficult. The three main Ruxton contractors that performed most of the work on our project treated us and our home with respect; however they all quit three weeks before job completion, and had to be replaced by Ruxton. Project management, coordination, and communication during construction were dismal. Frank rarely came to the site to check on progress even though his office is only 5 minutes away. The Ruxton design coordinator never visited our home. We made all of selections within the first two weeks of the contract, but many items were ordered late or not ordered by Ruxton. This resulted in delays waiting for cabinets, granite, tile, bathroom lights, and gas fireplace. The job foreman was constantly being distracted by other jobs and seemed to be unable to plan more than a day or two ahead. Materials for the job were picked up on an almost daily basis, instead of planning ahead and improving efficiency by purchasing supplies needed for the next few weeks. Scheduling of subcontractors was often untimely. Communication with us was poor throughout the project. We were routinely given milestone completion dates that were missed. Several times we were told what work would be done the next few days only to have the workers pulled off the job for several days to work elsewhere."