Get matched with top water heater installers and replacers in Hayden, AL

"This is over a month in time and the leak turned into a stream of gushing hot water. There was a also a leak at the shut off valve so you couldn't cut off the water to the house completely. That had to be fixed first. While that was getting done, I had three different plumbers come out with an estimate of over $500. Each said they would be back the next day. Two of them I got off Angie's List of the top plumbers in my area. Of course, I didn't get a name since they would be back. Wish I had as I would certainly mention them by name on here. They didn't even have the courtesy to call. I did finally figure out cutting the hot water heater off so my gush was now cold water. I called Keith the Plumber and he came out. Was here maybe an hour and fixed my problem for just over $100. Knew exactly what the problem was. Very professional and a really nice, honest man so, I would highly recommend him. He is now in my contact list for plumbers."

"I hired â Keith the Plumberâ to replace my hot water heater and I could not have been happier. They were great to explain everything to me during the estimate phase. When they came back to do the installation, they were the most professional, punctual, courteous and thorough guys. They did the job so well and with no mess left behind. I would definitely refer them to friends and family!"

"We had a new toilet installed and Wilbur’s sent over Norman Virciglio who did an outstanding job putting a new toilet in. Outstanding customer service, we appreciate it. Thank you."

"These men did a great job with repairing my water line. They were very fast and efficient and got the job done. They were also very knowledgeable and answered all the questions I had. I would highly recommend Brasher Plumbing!"

"My situation was immediately resolved and they cleaned up and took away my old water heater. I was very pleased."

"I had an outside faucet that started leaking. I was very tempted to try to fix it myself or even have one of my neighbors attempt it. After all, ;replacing washers should be easy! Right? However, since the faucet had probably been in place for 30 or more years and I have no working water shut off valve to the house, other than at the street, I was hesitant to let anyone but a professional try the repair. It did turn out only a professional could fix it. It was more than just a washer...the valve also needed replacing. The faucet was very old and that valve is no longer made, even the handle was brittle, frozen on the stem, and the shut off valve inside the house was frozen with age. I tried Angis. Literally within a few minutes I got a call from Kevin, owner of WKD. Shortly Kevin was at my house looking at the job. He gave me an estimate which was exactly what he charged - and the price was very reasonable for the work and time he spent here. He ended up having to cut out the old pipes in the basement, removed the old hose bib and installed a new hose bib with new pipes and fittings. I am pleased with the outcome. Kevin is very knowledgeable and personable. I am very happy to have used WKD Plumbing . I will be calling Kevin for all future plumbing needs. I highly recommend WKD Plumbing."

"We’ve used Jimmy from Coleson Plumbing for years for all of our plumbing projects! Our house was built in 1957 so you can imagine the issues we’ve had over the years. Jimmy and Coleson Plumbing is Honest, Professional, extremely clean, and time after time has always come in at the best price for the job! In the past I would always get stressed calling some random plumber because you are at their mercy like a car mechanic! But, when you call Coleson Plumbing all that anxiety goes away bc they provide quality work for the absolute best price!!!! We have used them for so many different projects in the past because of their attention to detail and quality of work! It’s so refreshing that their are companies such as Coleson Plumbing that still exist today! Jimmy from Coleson Plumbing has replaced all of our Galvanized Pipe with PVC, installed 2 Regulators, replaced our Hot Water Heater with a Tankless Hot water heater and also installed our kitchen and bathroom fixtures and repaired a slow drain we’ve had for the past 10 years that past plumbers could never fix properly! Give him a call or text for an estimate before you go with another plumber and pay thru the roof! You won’t be disappointed!!!"

"I had problems earlier this year and they came and installed a valve for easy access to my sewer line. I thought I had a leak in my sewer system but it turned out to be the county's main line. 
Hired someone to pressure wash my deck and they couldn't get water from the faucet. I had not used the water faucet all year. So I called Jan and he came out the next day. All it required was for him to turn the valve back on. Took him less than 10 seconds. While it was their fault and it required a phone call on my part, he was prompt in coming to see what happened.
He is a very honest person and yes, I would use him again.
"

"It went well, they had a better solution to move the toilet and they found a leak in my pipes. Had a few hiccups. due to my plumbing, no fault of theirs, and they fixed or made it work. They showed up on time did a great job cleaning up. I would defiantly hire them again."

"Company was originally called out to camera and clear the main drain from the toilet to the septic tank. We did not have a functional toilet at this time on 2/14/2014. They came out without a camera, which I had requested when I made the appointment. The plumber attempted to use a hand snake inside and then when that failed he attempted to use a auger from the septic tank end. This released some of the clog, but the toilet was still not functional. The plumber said he would have his partner come out the next day with the camera (which I requested originally)and gives me a quote of $1,395 to re-pipe the drain from the septic tank to the toilet. He cleans up and leaves. I do not pay anything.
On 2/15/2014 a different plumber arrives on-time and doesn't really seem to be listening to anything I'm telling him. He should have just been there to camera the pipe, he seemed hesitant to want to do that. After 10 minutes of him attempting to use my plunger he went to the truck and got the camera. The camera showed the drain to be extremely clogged, I'm not sure how easy it would have been to get it unclogged but the pipe didn't seem to be damaged just extremely clogged. He then attempted to auger the drain again with little success. I told him to go ahead with the re-pipe of the sewer line from the septic tank to the toilet.
He said he would not be able to do the work that day (Saturday) and scheduled an appointment for Monday morning.
I took Sunday to consider my options and called Shane (the first plumber & the plumber I was told would be coming back out Monday) and asked how much it would be replace everything since he had been under the house. He quoted me $3900 to which I thanked him and began researching to see if this price was in-line with the work. I determined this was a fair price.
So Monday arrives and Shane and his partner arrive on-time and before they begin I ask Shane to give the house a look around and get a solid quote for a re-pipe. He checks the house, goes to his truck to get the numbers, and comes back with a quote of $4,002.00 for a complete 1bath, 1kichen, 1 laundry re-pipe(including the original work of re-pipe to the septic tank). The laundry room which contains the washer/dryer and hot water heater was built on to the house some point after original construction and Shane stated there was a run of about 15 feet of galvanized pipe underneath the car port running to the laundry room. He said this portion of pipe wouldn't be replaced which I could understand.
I was pleased with the price and Shane's estimates and we scheduled the work to begin on Tuesday 2/18/2014, he said it would take 1 day to complete.
Tuesday Shane and his partner arrive on time and get started quickly, the crawl space is very tight and didn't allow me to be right over the shoulder of Shane and his partner, they did keep me informed of what they were doing and what they were planning next.
It's starting to get later in the day (~6:30pm) and I notice nothing under the kitchen sink seems to be done and the laundry is untouched. About 30 minutes later Shane comes to me and tells me he'll have to come back tomorrow. He's been scheduled for 4 more calls that night. He says we have cold water and a functioning toilet but no hot water. I agree and the plumbers clean up and leave telling me they'll be back by 9:30 the next morning.
Wednesday morning about 8:19 a new worker in a Evans 1hour heating and air van pulls up (Previous vans had been blue with Benjamin Franklin logo, this one was yellow with a heating and air logo. Had I not done research online I would not have known Evans was the franchise of BF) a technician who I've never met greets me, introduces himself and let me know Shane had to run by the supply house and would be there soon. Shane arrived ~30 minutes later and they get to work.
About 11am Shane asked me to unlock the laundry room and I do and we go over what he'll do in there and we run into an issue. Shane was under the impression he would only be replacing the 2 foot of pipe connecting the hot water heater to the old galvanized section in the cement slab at the very top galvanized T-connector and not running new lines to the washer. I insisted he at least try and cut the galvanized pipe as close to where it came out of the foundation and new water lines to the washer were what I expected in the quote.
He explained while he could cut the galvanized and add a coupling it would be best to use the threads on the older pipe, thus keeping about 3 feet of the old pipe and connecting the new pipe for water heater and washer at the old T-connecters which were about chest high in the wall. What he explained about the threads and using couplings made sense so I agreed and he went back to work.
About an hour later Shane calls me back to the laundry and has the hot-water heater and the washer hooked to new lines and it all looks good. He tells me however he's not getting a cold water flow into the hot-water heater (In layman's terms 'no hot-water'). He tells me the old galvanized pipe is probably clogged from him having to attach the newer section of line and possibly rust or something has came loose inside.
He said they would have to replace the section of pipe under the concrete and that he wouldn't be able to do this for free. He goes to the truck for a bit and comes back with an additional cost of $460 to dig a trench outside the laundry room and along the house to the kitchen and run the new lines here. I tell him I need to speak to his supervisor, Nicholas heard my complaints and told me he agreed with his plumber but if he allowed the additional work to be done would there be any reason for me not to pay the original price quoted? I told him no because at that point every inch of pipe would be new. He said he would allow Shane to do the work at no additional charge to me.
Shane needs to leave to get more supplies at this point and has his partner stay behind and dig the trench for the new pipe. His partner Nathan (who I believe was a heating and cooling guy) discovers the old pipe was never under or in the cement but ran right were they were planning to run their lines.
Shane returns and they finish up the job, go around and check the system, clean up and collect payment. By this time it's dark outside and I can think of nothing more my family and I want to do than take hot showers and use our functioning bathroom.
We do and it was very nice.
 The next morning (Thursday) I go outside to do something and I notice a fairly large section of the old septic tank pipe sitting on top of the tank lid along with 4-5 other pieces about the size of my hand. All stuff I could have picked up and thrown away myself and been done with it. However, one of the Benjamin Franklin guarantees is their plumbers will clean up or you don't pay a dime. So I call and Nicholas schedules someone to come by and pick up the trash.
I voiced all these issues with the corporate Benjamin Franklin contact e-mail and they essentially told me issues are handled by the individual franchises and they would just forward my issues to them. However it seemed to work, because Nicholas called me back and left a message to please call him back.
I returned Nicholas' phone call on today (Friday 2/21/2014) and he listened to my issues and stated he agreed with my points and would use this call as a learning experience for future jobs like it. I pointed out to him I chose to go with professionals in the hopes I wouldn't have any issues, yet I ran into a few with them. I also let him know it was foolish of me to expect $4000 back because of a few pieces of pipe left behind and having to work out an issue for additional work.
However, that is in the Benjamin Franklin guarantee "If our plumbers don't wear shoe covers or fail to clean up after they leave, you don't pay a dime for the service"
Long story short, I feel the work done is quality and should last for a long time.
I would not hire Evans or Benjamin Frank"