Get matched with top in Henrico, VA

"I contacted OCD about my garbage disposal, and he came and fixed it the very next day. Also while at my home, he made improvements to our water pressure throughout the entire house; cleaned debris from sink filters and he even replaced our tub faucet. I would definitely recommend his services! He’s timely and professional and very knowledgeable!"

"The company utilized a "pull-and-replace" technique as follows: 1) excavated the water pipe at the house and at the street; cut the water line at those two places; 2) ran an 80 ft. steel cable from the street to the house; 3) attached a "pyramid-knife" to the steel cable and then attached the copper replacement pipe to the pyramid-knife. 4) tractor-pulled the pyramid-knife and copper tubing through the old poly-tube pipe, cutting it as it went and replacing it with the copper pipe in one continuous operation. 5) all excavations restored to original condition at close of the work. Process was ingenious and saved all of my trees from root damage (and potential dying in a couple of years.) No digging trenches. The technician was completely professional, competent and courteous. He explained each step as it went. He was also clearly proud of his work and finished every step with complete attention to detail, thoroughness and professionalism. The job took about six hours to complete and went off without a hitch. I am completely satisfied with the work and recommend this company highly ."

"Wonderful! We received great guidance regarding the best options for repairs and upgrades."

"We were doing a bathroom reno. It's the second one we've done. In the first bathroom, we were able to replace our light, no problem. Not so in the second one. It was a mess, had no idea what to do and it caused a problem with the electrical in other parts of the house, where a family member had medical equipment that needed to be on. This was on a Saturday. Called Davis & Greene's (we'd used them in the past) emergency number, left a message. Got a call back in less than 5 minutes. 15 minutes later, I had a tech (Chris) out who fixed everything up and was very nice and professional. Needless to say, we'll just call them from the get-go next time."

"I sincerely did not have a problem with the professional service per se, the technician was professional prompt on time, and knew what he was doing. On Dec 9, 2020, it took him about 30 minutes to figure out the problem and found the unit is still under warranty. He ordered the part and told me once the part is received, I will be contacted to schedule replacement. I called the office they did not call me. They were quick in responding and replaced the part on Dec 19. Cost is my main issue. They wanted $119.95 for diagnosis fees which WILL NOT be considered a part of the final repair fees. I believe it’s not a good business not to tell the client beforehand how much you will charge as service fees, they did not. Only after they diagnosed it. After a discussion with the technician, he talked to the office and the service fee was forfeited. The part replacement cost was $403! It took less than 30 minutes, 25 to be exact, to replace. Not sure how the rate of this charge is justified. I was told about the $403 charge right after the first visit but did not have a choice at that point. With all due respect, I understand, as explained to me, they have more overhead budget more than mom and pop shops. I still believe this total repair should not have been more than $250 at the most."

"I had Donna come out and scope the pipes and she let me know that i had a "belly" in my old terra cotta pipes. My house is 95 years old, and the pipes were original to the house. It was time to replace the sewage pipe, or face a back up of sewage into my home! No thanks!
Joanne and Donna worked with my schedule to find a time to do the work that met my needs. Donna, the owner, and Joanne the office scheduler have a ton of experience and advice. Donna's company really wants to do a good job for you, and they were really stand up contractors. Donna's whole team was a real pleasure to work with. 
The first day, we thought that we were going to be able to do a pipe bursting technique, but as it turned out, i was not a good candidate for this type of work due to the damage to the pipes. Instead, they ended up having to dig a trench from my house to the alley- which was quite the production!
It was a huge mess, but Underground Services First's workmen were total pro's. They worked hard and diligently, and did their best to avoid any areas of landscaping that they could- in fact, they painstakingly avoided my garden, which i really appreciated.   Additionally, they had to remove the fence in the back, and remove 3 sections of concrete to get to the pipe (2 outside the home, and also inside). At the end of the project they got the work inspected (and i was given a copy of both inspections) they  backfilled and compacted the yard, reseed my yard and put hay on it, replaced my fence, re-poured the concrete sections, and install a clean out near the alley and a backwater preventer. My only complaints are that they left some of the materials in the yard from the dig- a fence post, and some lengths of concrete- which i am not strong enough to move, and some of my brick contained gardens were broken and dislodged- but it was very close to the active work cite where the fence met the cite, so i was pretty sure that they would be broken in the process already. All in all this project took about a week, and i was only without use of my toilet for half a day (what a relief!).
While this experience was incredibly stressful- for both my pocket book and myself, Underground Services First did a great job minimizing the stress, and kept on working until the job was done. They kept me informed of their progress, explained the processes, and were respectful and polite in my home. I would absolutely recommend them to any person facing a sewage replacement. I'm looking forward to seeing grass in the back yard again!
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"Classic Granite and Marble provided excellent service during the installation of our Snowfall Granite Countertop, sink and garbage disposal. Andrew Boone, the Outside Sales Consultant and project manager executed with high quality and excellence. He coordinated and scheduled the template measurement team which included Brandon and Duke who both provided excellent advice on how the install would happen. The installation team led by Giovanni was outstanding. Giovanni insure our granite was handle with white glove care while placing the countertops in the proper position. Gus was the plumber who completed the final installation of the faucet and garbage disposal. Gus executed over and above by texting me the day before installation to ensure all materials was onsite prior to his arrival. I highly recommend Classic Granite and Marble. We are very satisfied from beginning to end of the installation."

"We called late afternoon and they came out that evening even though it was not an emergency. The work was completed quickly, and he took the time to point a pipe installation error from original construction of house. I will definitely use this company again!
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"Due to our schedule we did not go with CS Tile, but were MOST impressed with responsiveness, courtesy, and detailed quote. William spoke knowledgeably and we will definitely call them for a quote on future jobs."

"Mr Tan is a very professional handyman who made sure the situation was diligently assessed and properly finished to completion. I d definitely recommend Michael and will be leveraging him for all of my future renovations as well!"