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"The owner of the HVAC company that we had used for 40 years retired earlier this year and highly recommended Westberry Heating and Air if we had any problems. Our 30 year old upstairs unit stopped working so we called Westberry who very quickly sent out a service technician (James) who checked the unit and informed us what needed to be done but that because of the age of the unit it was advisable to replace it. We had already had other repair work done on it so this was not unreasonable advice. We were given a quote and agreed to its terms. Just like clock work the team showed up at the appointed time and went to work. They removed the old unit and replaced it with a much more efficient one. The inside unit was located in the attic which provided little room to work. It is more like a crawl space (no room to stand) and it was a very hot day but they persevered and finished the job that afternoon. Sometimes the best laid plans go awry and there was an issue with the newly installed unit. Again James came to analyze the issue and advised that it would be rectified the next day. There was no interruption in the unit operating and continuing to cool. Again, like clockwork the owner, David Westberry, arrived the next morning and he and a team member completed the required fix, and checked the entire unit to assure that there were no other issues. The measure of a man and his company is more often proved when everything does not go exactly right and our entire experience illustrates that David and his employees possess a very high degree of truthfulness and integrity. We would not hesitate to use them again!"