Get matched with top basement drainage channels installers in Hopkinsville, KY

"they did great"

"DFX did and excellent job. I helped my sister, Rebecca Morris get her sagging floors and foundation repaired on her home. We worked with Bryan Patrick from DFX. Bryan was great to work with and was very knowledgeable about his product and services as well as the repairs that were needed. He answered all our questions, was very punctual and accountable both before, during and after the work was completed. His team did an outstanding job leveling her floors, bracing the support beams and replacing bad floor joist. I would highly recommend DFX to anyone needing repairs on floors and foundations. Bryan and DFX were also the best price. They created drawings, and shared what all would need to be done, they were courteous and did excellent work. I would certainly use Bryan and the DFX team again. I give them 10 stars for making my sister happy. She is 84 years old and didn't have anywhere else to turn and DFX came through. Thank you Bryan and DFX. We really appreciate you. It"

"Had crawlspace encapsulation done short time ago and very satisfied. Needed to have foundation stabilized and Sean S, Jake P, and Van P came to get that work done. Good job guys! "

"Thank you for making the process easy!"

AFS Foundation Repair & Waterproofing Specialists (AFS), A Groundworks Company, specializes in helping homeowners with their foundation repair, waterproofing, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across Alabama, Georgia, Kentucky, Florida, and Tennessee. With fully trained technicians, industry-leading products, and nationally backed warranties, AFS is here to restore your basement, foundation, or crawl space.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"We are seniors who had foundation and floor support work done by AccuLevel. Soon after they got paid we started finding more & worse problems arising from their work than what we originally contacted them for. The floors they ?fixed? were not level and started heaving like a roller coaster, many of the doors do not open or close properly, our finished floors are squeaking & popping up all over and the foundation is shifting & leaking more that it originally did. Twice they sent out servicemen to fix the problems by making adjustments; that only made it worse. The last service man said that the problems were bigger than he could handle alone and would set up to have a crew come back in warm weather to make the needed repairs; that hasn?t happened yet. We found out that much of the work was done wrong and not done as per the plan and specifications or what our salesman told us would be done, the materials we were quoted, paid for and supposed to be used were substituted and never instal"

"Very disappointed with my experience. Everything related to the actual work is very rushed. They have supervisors come out before the job is finished to sign off on the work. No one showed me any pictures or talked through what was done at the end. I had to ask one of the foreman as he was leaving if he could show us what was done. He seemed surprised I would ask. As a result we were left with an incomplete repair, trash on our property, and damage to our property. I had to call the salesman to get him to come out and he agreed what we had been left with was atrocious. If I hadn't called we would have been stuck with shoddy work, trash, and damage - that's their standard. We scheduled a call back that was a month out to give them plenty of time to get organized and make sure we were getting what we paid for. I was supposed to get refunded for part of the job and I've never seen a dime. The salesman was good enough to include another jack free of cost which I really appreciated. But on the morning of the call back, the crew had no idea about the jack or where to put it, so it was another morning of trying to light a fire under these people to keep their word. This isn't a dishwasher on the fritz, this is my home and tens of thousands of dollars. The lack of organization and respect for me and my home is inexcusable. So I wrote an email to the GM, thinking he'd take some ownership of what had happened and I'd at least get an apology and they'd work internally on improving. Not only did I not get an apology, he was defensive and said it was a "good repair." If that is the standard of a good repair, I'd hate to see a bad one. I'm going to have everything inspected by a structural engineer and will go from there. I've been treated with more respect buying fast food. Spend your money elsewhere."

Ortex is a family owned and operated company since 1952. We provide excellent service at affordable prices. All our technicians are licensed and/or certified in the pest control industry. We offer a variety of service options including:one-time service, monthly,bi-monthly,and quarterly.All of our services are guaranteed!

"In my opinion, this has been one of the worst experiences with ever dealing with a contractor. The first installers that showed up not only broke glass from windows several times but also smoked cigarettes while my windows were out. One also ended up being so careless that glass and cut his leg ended in an ER visit. At that time, I had a window in my upstairs that was exposed to the outside elements. When speaking with customer service and also the manager of the installers they could not give me a time when they could get another installer out and stated that it could be several days before people are finished with other jobs before they could get to mine. They covered my window with thin plastic and spray foam. I thought I was being reasonable by asking them just to come and install the one window and that the job did not have to be finished that day or over the weekend. When speaking with her, the customer service manager stated that they did not know if they could accommodate having someone come off another job to install one window that exposed my house to the elements and also didn't know when they could get someone else to come to finish. This was hours after the incident. After that, the service manager told me he would call me by the end of the day to let me know if he could have an installer come over the next day but wasn't 100% sure and stated that it could be next week. At this time, I told them this was unacceptable and that I needed someone to at least come and fix the one window either today or tomorrow. By them not being able to give me a timeline my tenant had to cancel his out-of-town travels as he did not feel safe leaving his belongings exposed. The following day I got a call stating that a crew was on their way, which made me happy. But the installer that came was by himself, and even though he did a great job, my tenant living at my property had to help him carry the windows up the stairs, and also had to use my ladder to help him off the roof. When speaking with customer service, I told them that this was unacceptable that tenant and had to help with the job. They went on to only make excuses in a rude manner and told me that he probably chose to do that in, which he did because over the weekend, we had various storms coming, so he did not want to be in the same situation as before and had the elements outside damage the inside of my property. When seeking compensation, they told me that "life happens" and they could not give any discounts for the job. In my opinion, this company does not stand for the five-star customer service they portrayed. With every phone call I was met with a questioning tone, as well as being very defensive when requesting that my exposed window be installed within the next two days."