Get matched with top chimney cap installers and replacers in Hubbardston, MA

"It was very good. Everything was fine. They recommended a chimney cap and left me an estimate to do that. Almost all the companies that I have used to clean the chimney have recommended a chimney cap, so they were spot on with that. It took them less than an hour to complete the job. It seems like a reliable company, and I would use them again. The price was average. They were very responsive, and they were very professional."

"Arrived on time. He was professional and explained work to be done on chimney. Excellent job replacing cap on chimney and making needed repairs. Job was well done and area was kept clean. I would use their service again."

"He was great. He was reasonable. He didn't charge me more than needed to be charged. He was totally honest about everything. One chimney cost me $ 230."

"They installed a stainless-steel chimney cap. His pricing beat every other chimney company, and the installation came out perfect! I will defenitly call them again."

"Aaron was prompt, theyt did a great job overall, but I thought it was kind of expensive. He did say that I received an in town discount, as I live in same town as his business **Please note: I am not aware of the current Chimney Sweeping Prices. This may be a fair price. Again, the work was great."

"Excellent. Chimney is clean and the new stainless steel cap looks great."

"They did a great job. They solved all the problems I had with the chimney and it’s been working perfectly ever since. They also fixed a problem on the roof around the chimney; they replaced the wood around the chimney with a material that would never rot, so they fixed it even better than it was before. It took them a couple of days to do the work. They took care of all the cleanup as well. We've been real happy with them."

"They were very thorough and meticulous about the clean up. They did just an outstanding job on the roof. It was a very great experience. Their detail and attention to clean up was excellent. They raked up the yard, used magnets to pick up any loose nails, and they put a big container in my driveway when they stripped off the shingles. The quality of the workmanship was outstanding! I wouldn't bother calling other companies if I needed another roof put on, I would just call them."

"My chimney was not in good condition. The sun was shining through between the bricks, not up to code and no cap in place. Gordy repointed the entire chimney, extended the flue to bring it up to code, installed a cap and swept/cleaned it. Gordy is a very nice guy and did good work for a reasonable price. I would recommend and use his services again."

"Firstly, it was an absolute pleasure dealing with Barbara.  She promptly responded to our initial inquiry and each time I reached-out to her thereafter.  She was available by phone and text message.  She is a real asset to their company. 
I described the problem to Robert when he arrived to evaluate the roof a few days later.  Barbara then provided a verbal estimate for the repairs.  I agreed to the price thinking we were agreeing that RMR would repair the leak in the roof.
On the day of repairs, I was unable to supervise when the two workers arrived.  This resulted in the workers replacing shingles for a section of roof that did not require replacing.  More importantly, the neglected the area I identified as needing repairs.  After informing Barbara the roof still leaked and showed no improvement, Robert dispatched roofers again to replace shingles and lay I&W in the area suspected to be problem.  While the amount of water entering the house was reduced, the roof continued to leak.  Robert himself arrived for the third attempt to supervise and work on the roof himself.  In this case, he spent considerable time extending the I&W protection underneath a small overhang.  Unfortunately, even after this third attempt the roof still leaked, though again considerbly less than when we originally contacted RMR.  Efforts to have RMR return yet another time to patch an additional area resulted in RMR wanting additional funds. 
My overall experience with RMR was very good.  Barbara was very responsive to my calls and texts and Robert made two good-faith attempts to repair the roof.  I feel, however, that our agreement was to repair the roof, while they claimed it was to repair the area in question.  As a result, I regret not getting anything in writing.  Also, it's unfortunate that my experience with RMR was to tackle a very pernicious leak (a subsequent roofer has been unable to fix it as well), which partially soured the experience.
In conclusion, I would enthusiastically recommend RMR to others, but advise they request a written contract detailing the work to be done (I'm sure this mistake is made by many a new homeowner). 


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