
Serving Hudson, WI and surrounding areas
Approved
Super Service Award Winner
In business since 1999
Free estimates
Warranties offered
"Hard to rate this, because although results ended up fine, it was hard to get there. Great sales guy spent plenty of time, answered lots of questions (and tried to sell us leaf covers). His estimate diagrams were difficult to read, however, and had to call to get explanation. Bid best of 3, and seemed to have expertise to do it right. But... first appointment delayed by several weeks (office said they contacted me; no voicemail or email in junk folder). Next appointment, OK, but crew did not have proper materials nor understanding of scope of work (they too had a hard time reading the diagrams). They came the next day, but took some terrible shortcuts, resulting in poor placement (gutters were too short, so downspouts ended up on wrong sides of garage), one extension ran uphill, and another rested on top of a rock wall rather than alongside it (a simple adjustment). Good news: the owner was v responsive when we called, and a crew came out to fix the next day. Phew. Basically, the company has good management but lousy crew, or just poor training and insufficient communication between the two. Also: very glad I don't have to talk to the person on the phone there anymore."





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