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"Sergio and his team were excellent! They installed a new tile ceiling in our basement."

"My fence installation was completed on 5/9/2024, so this review is 4 months after install. BLUF: Excellent quality work and knowledge. Great communication about project while in-person. Poor communication about coming and going. Unclear communication about costs throughout. Poor customer support after final payment. Will not use again. *The company* below means *Pro Caliber Fence and Deck*. *The owner* below means *Jeremiah Strawderman*. *The crew* below means *employees or hired hands for Pro Caliber Fence and Deck*. Knowledge and Work: - Mostly outstanding! - No other fencing company walked me through what would be best for my situation. - Very pleased with the crew. - A gate was installed incorrectly and needed repairs after 4 months (used different company). Pricing and Costs: - Very pleased with the initial quote. - I believe the cost should have decreased at the end, but I did not argue it because things happened during this project where I know the company lost money (Ill explain below). - Your cost may go up if material cost increases, and your cost will not decrease if they use less materials than quoted. There is no written policy on this. - My initial invoice pricing never changed. The amount of material and labor required during the job turned out to be less than the original quote, and the owner said money would come off of the labor. The total remained unchanged even after reminding the owner. Im okay with it, but its not great practice. - The company bought the wrong fence posts initially. The owner told me this was *on them* as far as cost (plus the correct posts were in the original invoice), but toward the end of the project the owner used it as an excuse for why money did not come off the total. It was a crap excuse, but I took it as meaning he was not going to take any money off and the series of events made me okay with this. Timeliness / Logistics: - Multiple things affected the timeliness of this project that made the company seem like they didnt have their stuff together logistically. - Day 1 was supposed to be post install day. They bought the wrong style of fence posts. The correct style is in my original invoice, but there was an oversight. - The business they bought cedar stringers (two-by-fours) and pickets from had ruined their stringers (two-by-fours) when they arrived to pick up the materials, so they had to repurchase stringers (two-by-fours) from another business. - During install, the air compressor for the companys nail guns died, so they had to buy a new air compressor and new nail guns. - After returning with new nail guns and air compressor, the crew had realized they purchased longer nails than intended and had to leave to buy the correct size nails. - A couple times the crew would leave without a word and come back many hours later. Communication / Customer Support: - Communication was mostly great while on site. Very friendly and willing to explain things. It lacked when off site. - Times for showing up or returning to site were rarely communicated. - When it came to communication about costs, it came across as hand-wavy/unclear/misleading. - At fence completion, the owner said to me, *If you need anything at all, please contact us.* The owners interaction with me does not support this attitude.- We agreed on a metal gate latching system versus a pull-string on my single door which was not installed after my final payment. After 4 weeks of getting a different timeframe that they would be installing the new latch and then didnt show up, there were a couple of fence pickets that could use replacing so I asked the owner if they replaced that sort of thing. The owners response was, *Its wood. Thats not on me,* and lectured me on how I got a deal on pricing and repairs cost them money instead of simply saying *no*. I got another company to complete their job and repairs."

"Jason and his crew replaced rotted wood trim. Cleaned mildew from wood on exterior of residence. Added elbows in existing gutters on dormers to deflect rain water onto roof. They worked diligently and finished project in three days. We had outlined these several items that were to be done and they did them without further reminding them. We are very pleased with Lee Contracting Company."

"Absolutely phenomenal! Luis and his crew were polite, honest, and professional. My husband and I have never experienced working with a contractor before, so we prayed for God to put the right people in our path, and He answered our prayers tremendously. We were clueless about materials and how much things should cost on average, but Luis guided us step-by-step. He and his crew built a second walk-in closet for our master bedroom. The work looks so professional, it looks as if the closet is a part of the house’s original design, very seamless! Part of our back porch was used for the space, and one of the living room windows had to be removed. We’re still in awe of how it looks like a window was never there! We plan on using BetaPro in the near future, and highly, HIGHLY recommend this business to anyone!!"

"Even though my job was small, he did it for me and did a good job."

"I feel like I struck gold when I decided to use Matice Home Maintenance for a project involving siding repair and complete exterior painting. Unlike most contractors, Jerry (owner) replied to my initial inquiry promptly, and his communication throughout the process was timely. His "right hand man," Fred, was easy to work with, explained their work when I had questions, and kept the project on track from day one. If you're looking for skilled, courteous professionals whose charges are reasonable, I can't imagine a better contractor to put your trust in. Matice will be my go-to contractor for all my home maintenance and renovations in the future. Thank you, Jerry!"

I have been working for my grandfather who builds custom homes and I have just started my own LLC and trying to get things going. I have my Alabama Home Builders License. I can do anything from small jobs like decks or replacing doors/ windows to big jobs like remodeling houses or building them from the ground up.

"This company is owned and run by "old school" professional people who do what they say they will do. Everyone from the office staff to the crew that did the work to the owner Greg McBride were wonderful to work with. I wish I had know about them 4 years ago and I would have used them for everything in and around my home. I trust them and will use them in the future."

"Mr. Marsden and his crew were extremely professional, polite and considerate of my family's needs. They went above and beyond to complete all work with meticulous care. I would highly recommend."

"It went great he a great guy. I would let me remodeled anything in my house"