
Serving Immokalee, FL and surrounding areas
In business since 1995
Free estimates
Emergency services offered
"We called the company in the summer of 2016, because our well water was softened, and we noticed allot of salt build up around our plumbing fixtures. We also felt uncomfortable drinking the water ourselves and also were concerned about watering our pets and plants with the softened water. Also, we hated the feel of the water, especially when showering.
When the sales rep. , Rick came out, he explained our options, and we chose to go with an under the sink unit that we could use for drinking water. He never tried to up sell us, but did leave us the brochure on the whole house unit. We are remodeling the house with new appliances and fixtures, and noticed that within just a couple of months of use, the new faucets already had salt build up on them.
We discussed the whole house reverse osmosis option, and called Rick again. He came out that day, and again, tested our water, and discovered that there was allot of salt present. He explained the different systems, and again, did not try to up sell us to the biggest, most expensive system they had. He really wanted us to make our own decision, and we up sold ourselves and went with a bigger storage tank, 500 gallons.
We liked Rick so much. He was friendly, professional and extremely nice to work with, answering all of our questions, and really taking his time to make sure we understood the product we were buying.
The first unit we purchased in the summer of 2016 cost $2499.00, and the company gave us a complete credit towards the new system. That was awesome.
Their installer was also extremely professional. He came out within a couple of days, did the installation, and completely cleaned up the kitchen area under the sink when he was finished. Before he left, he answered our questions and made sure we knew how long to wait before drawing our new, improved water.
A few weeks after install, the unit stopped making water. I called the company, and they immediately sent out a service man, who discovered that a circuit breaker had popped. He fixed it and we were not out of water more than a couple of hours.
I highly recommend you contact this company if you have issues with your water, or you are on a well like we are, and want the best quality of water possible. My husband and I are senior citizens, and, over the years have hired many companies for various installs. I would say that without a doubt, Kinetico tops the list of the BEST service we have ever had.
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