Get matched with top foundation drainage installers and replacers in Indiana, PA

"They installed three underpins to fix a porch foundation."

"Ehhh. Most of the job they completed seems fine. We have not had any major issues yet. There is still one smaller issue they have yet to resolve. I reached out and the owner said he would let us know when they could send someone but it has been several weeks now and we have not heard from them. The biggest issue has been communication, which is awful! When we initially met with with owner, he seemed great. He was down to earth and explained things well. After they started there was zero communication. We had no idea what was going on. Suddenly they stopped coming. They did not tell us they were done or explain anything about the new sump pump they installed. We were avoiding parts of the house they had closed off and we were keeping our animals locked in rooms for a few days without them showing. I had to call the owner to find out what happened. The workers also somehow got access to my garage through a code which we had never used and did not know. I personally saw someone get into my house that way instead using the front door. When I asked the owner about it, he basically called me a liar. So again although the job seems fine, the experience was not a good one. I would not use them again."

"The company did a good job but there was no communication between the person bidding the job and the people doing the work. They didn't do what we discussed during the bid, but they did come out and fix it and were very prompt."

At Highlander Waterproofing & Foundation Repair, we are the area's trusted experts specializing in basement and crawlspace waterproofing and encapsulation, along with foundation repair services for bowing and buckling walls, floor and wall cracks, and full foundation rebuilds to name a few. When you contact Highlander for a free inspection, you are choosing a BBB A+ Accredited, two-time Torch Award for Ethics Winner, with our most recent years 2021, 2022!