Get matched with top outdoor kitchen builders in Ingleside, IL

"This company's service was very complete"

"Nathan did an wonderful job. I added some additional work and he was able to fit it into his schedule. I had a lot of decisions I had to make on my own and he was very helpful making several trips to the tile and paint stores to accommodate my needs. The tub I picked had some unique features that caused no problems. He was even able to incorporate the floor tiles into the back splash to tie everything together. "

"I hired Platinum Touch Industries LLC in the summer of 2018 for my first Fix and Flip remodel project and was impressed with their work. Vince and his team did a fantastic job from demo to cleanup to the finish touches per schedule. Vince was honest at front and very professional. Based on the Scope of Work I presented to him, we were all in the same page. Once milestones were completed within the Project Timeline, payment was made to him in a timely manner. Platinum is honest, reliable, and work ethic is impeccable. I was impressed with their work and demeanor, I hired them again the winter of 2018 for a minor remodel on one of my rental properties and in the Spring/Summer of 2019 for a Major Rehab on a Fix and Flip project in the Lombard area. I would recommend Platinum Touch Industries in all aspects for your Construction Project, whether it is a minor remodel to a major rehab. Thanks Vince and Bob for all you do. Keep up the Great Work!!!"

"The work done was great. It took a long time, however, to get responses to our requests for quotes, change orders, scheduling, etc."

"First of all, we are happy with the finished product of our master bathroom and walk-in closet. We are NOT happy with the owner of this business and his handling of our project. Jeff took time to design our space over several meetings. He promised that he would be available to choose tile/granite/light fixtures/plumbing fixtures whenever we needed him. Timeline was discussed with a 6 week from contract start and a project time of 3 weeks. Permit submission was done by myself with plans drawn by Jeff. We failed the permit process with 14 items that were not addressed due to insufficient drawings. Additional time/effort was required by Jeff and us to meet the requirements to meet code, which pushed our project back several weeks. We also paid more for the project due to Jeff needing to insure his workers for our village (a cost he should have known upfront). With new drawings, we re-submitted and were approved for work to begin. I can't say enough about the FANTASTIC workers that Jeff has on his team. They were courteous and did excellent work and even suggested design modifications that made sense. One of our first tasks was to pick out a granite surface. Jeff gave us the name of a granite place and that he'd meet us there. He NEVER showed. We picked granite on our own that day. We ordered tile - on our own. We chose lighting, plumbing, fixtures, and paint colors - on our own. The next time and ONLY time we saw Jeff for the duration of the project was when he delivered the vanity and asked for money (same visit). The total project ended up taking over three months to complete. Due to various project modifications/additions, we had no idea what our final invoice would be. We waited and waited for some type of final figure. 8 months after the project was completed we finally received a remaining balance invoice for over $11,000. We were shocked to receive this invoice so far after the project was completed. Jeff explained that COVID and not having an office manager were reasons behind us not getting an invoice before then and that we fell between the cracks. While we don't argue the price, we did not appreciate the length of time it took him to get the job done, nor the amount of time before we received a final invoice. When we offered to pay $2,000 each month for the next six months we were sent a very threatening email offering us three options for payment in full NOW. Suddenly this money is due NOW when he has carried this receivable for 8 months already? We will NEVER recommend Artistic Kitchen Concepts (Jeff) to anyone in the future. His involvement in the project started out well, but dropped off to the point where we never saw him, had no further input from him, and didn't receive an invoice until 8 months after the project was completed."