The Irrigation Professionals have been installing, repairing, and maintaining irrigation systems for over 25 years. We are licensed with Master Plumber License in Virginia and Maryland. We service and maintain irrigation systems in VA/MD/DC. We also service and maintain both traditional and LED Lighting systems in the DC Metro are.
"I recently had the pleasure of hiring The Irrigation Professionals to install a sprinkler system at my Townhome, and I am beyond thrilled with the results. From start to finish, the Irrigation Professionals provided top-notch service and exceeded my expectations in every way. First and foremost, their crew demonstrated a wealth of knowledge and expertise in sprinkler system installation. They took the time to thoroughly assess my yard and design a customized system that would meet my specific needs. Their attention to detail was impressive, and they even considered factors such as different soil types and plant water requirements. The installation process was seamless, and the crew from the Irrigation Professionals worked diligently to ensure that every sprinkler head was perfectly positioned and calibrated. They were professional, courteous, and respectful of my property throughout the entire project. I was particularly impressed with their efficiency, as they completed the installation on time without sacrificing quality. Since the installation, I have witnessed a profound improvement in the health and appearance of my lawn and garden. The sprinkler system installed by the Irrigation Professionals operates flawlessly, delivering the perfect amount of water to each area while conserving resources. The system's programmable features have made my life so much easier, allowing me to create a convenient watering schedule that fits my schedule. Furthermore, the customer service provided by the Irrigation Professionals has been nothing short of exceptional. They were readily available to address my questions and concerns promptly, and their follow-up has been commendable. Their commitment to customer satisfaction is truly commendable, making the entire experience pleasant and stress-free. Overall, I highly recommend the Irrigation Professionals for sprinkler installation. Their expertise, professionalism, and customer-centered approach sets them apart from other companies in the Virginia Area. If you are looking for a reliable and reputable sprinkler installation service, look no further than the Irrigation Professionals. Sincerely, Kami"
Kamilah J on September 2023
The Irrigation Professionals have been installing, repairing, and maintaining irrigation systems for over 25 years. We are licensed with Master Plumber License in Virginia and Maryland. We service and maintain irrigation systems in VA/MD/DC. We also service and maintain both traditional and LED Lighting systems in the DC Metro are.
"I recently had the pleasure of hiring The Irrigation Professionals to install a sprinkler system at my Townhome, and I am beyond thrilled with the results. From start to finish, the Irrigation Professionals provided top-notch service and exceeded my expectations in every way. First and foremost, their crew demonstrated a wealth of knowledge and expertise in sprinkler system installation. They took the time to thoroughly assess my yard and design a customized system that would meet my specific needs. Their attention to detail was impressive, and they even considered factors such as different soil types and plant water requirements. The installation process was seamless, and the crew from the Irrigation Professionals worked diligently to ensure that every sprinkler head was perfectly positioned and calibrated. They were professional, courteous, and respectful of my property throughout the entire project. I was particularly impressed with their efficiency, as they completed the installation on time without sacrificing quality. Since the installation, I have witnessed a profound improvement in the health and appearance of my lawn and garden. The sprinkler system installed by the Irrigation Professionals operates flawlessly, delivering the perfect amount of water to each area while conserving resources. The system's programmable features have made my life so much easier, allowing me to create a convenient watering schedule that fits my schedule. Furthermore, the customer service provided by the Irrigation Professionals has been nothing short of exceptional. They were readily available to address my questions and concerns promptly, and their follow-up has been commendable. Their commitment to customer satisfaction is truly commendable, making the entire experience pleasant and stress-free. Overall, I highly recommend the Irrigation Professionals for sprinkler installation. Their expertise, professionalism, and customer-centered approach sets them apart from other companies in the Virginia Area. If you are looking for a reliable and reputable sprinkler installation service, look no further than the Irrigation Professionals. Sincerely, Kami"
Kamilah J on September 2023
American Chimney Contractor Near Me has been a trusted provider of chimney cleaning and repair services since 1995. With over 25 years of dedicated experience in the industry, our skilled professionals possess the knowledge and expertise to address any chimney-related need. In addition to our specialized chimney services, we are pleased to offer comprehensive HVAC services to ensure your home's comfort and efficiency year-round. Our qualified technicians can handle everything from routine maintenance and repairs to new system installations. To further enhance the cleanliness and comfort of your home, we also provide professional carpet cleaning services. Our expert carpet cleaning will leave your carpets fresh, revitalized, and free of dirt and allergens. You can rely on American Contractor Near Me for: Chimney Cleaning Chimney Repair Chimney Sweep Services HVAC Services (maintenance, repair, installation) Carpet Cleaning We are committed to providing top-notch service and ensuring the satisfaction of our customers.
"I am impressed with the services I got from American Chimney Contractor Near Me. Their team was friendly and professional, and did a great job installing the chimney. They worked quickly and thoroughly, and they left my property clean. I was shocked at how much it changed! Their prices were fair, and the work they did was excellent. Do not be afraid to hire them to work on your chimney. They are the best at what they do!"
Adam H on May 2025
American Chimney Contractor Near Me has been a trusted provider of chimney cleaning and repair services since 1995. With over 25 years of dedicated experience in the industry, our skilled professionals possess the knowledge and expertise to address any chimney-related need. In addition to our specialized chimney services, we are pleased to offer comprehensive HVAC services to ensure your home's comfort and efficiency year-round. Our qualified technicians can handle everything from routine maintenance and repairs to new system installations. To further enhance the cleanliness and comfort of your home, we also provide professional carpet cleaning services. Our expert carpet cleaning will leave your carpets fresh, revitalized, and free of dirt and allergens. You can rely on American Contractor Near Me for: Chimney Cleaning Chimney Repair Chimney Sweep Services HVAC Services (maintenance, repair, installation) Carpet Cleaning We are committed to providing top-notch service and ensuring the satisfaction of our customers.
"I am impressed with the services I got from American Chimney Contractor Near Me. Their team was friendly and professional, and did a great job installing the chimney. They worked quickly and thoroughly, and they left my property clean. I was shocked at how much it changed! Their prices were fair, and the work they did was excellent. Do not be afraid to hire them to work on your chimney. They are the best at what they do!"
Adam H on May 2025
McCrea is a family owned business that has served our area since 1936. Financing and rebates are available on Trane systems installed by McCrea. Resistrictions apply and these are limited time offers call for details. "Its hard to stop a Trane"
"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."
Terrelle W on February 2025
McCrea is a family owned business that has served our area since 1936. Financing and rebates are available on Trane systems installed by McCrea. Resistrictions apply and these are limited time offers call for details. "Its hard to stop a Trane"
"I had an absolutely terrible experience with McRae Air Conditioning and Heating. I purchased a home equipped with their HVAC system, and within just five months, the heat stopped working—right in the middle of winter during a snowstorm. My home was freezing at 50°F, so I called for service, which should have been covered under warranty. I scheduled an appointment, and the technician, after being several hours late, went to the wrong address, left a sticker on someone else’s door, and left without even trying to contact me. When I called back, the customer service rep was rude, dismissive, and completely unhelpful. He initially told me the technician was on the way and just 12 miles away—but after another hour of waiting, I called again only to be told that the technician had already “been to my house 2 hours ago” (the wrong one) and left a note. If the rep actually wanted to help, he would have told me this during my first call instead of wasting my time and leaving me sitting in the cold. Not once did the technician call me to confirm the address or check in after knocking on the wrong door. When I expressed my frustration, the rep rudely dismissed my concerns, saying, “Well, I had nothing to do with that,” and then interrupted me with, “Do you still want to rebook or not?” as if I had to stop talking or risk not getting another appointment. This was an emergency call in the middle of winter, and McRae handled it in the most unprofessional, careless, and disappointing way possible. If you’re considering using them for HVAC service, do yourself a favor and go with another company. I’ll update this review after the (hopefully successful) service call and speaking to the manager who was not there at 4 pm on a Wednesday."
Terrelle W on February 2025
Thank you for considering Grove and Son! We are a family owned full- service HVAC and Plumbing business and have been serving the community for years. To ensure excellent results, our technicians are equipped with the tools and products to perform inspections and repairs on the spot. Providing great service with reliability is our passion and pride. We would love to have the opportunity to assist you with you next project. Give us a call today for all of your Heating, Cooling and Plumbing needs!
"I have used Grove for many years, and even had them replace on of my failing units. Within the past 18 months, our secondary unit started having problems and Grove came out multiple times to service the unit, explaining that it was losing refrigerant and needed to be replaced. They were always very quick to provide an estimate to replace the unit after charging it. Before replacing the unit we had a different vendor come to give a second opinion, to ensure we were informed and I am so happy that we did. We found that the unit wasn’t only running out of refrigerant, but that it was massively overcharged and that the overpressure safeties had been defeated. I’m not sure if Grove was simply negligent or if they were trying to trick us into paying for a replacement, but I can say that I won’t be using them again. The unit they replaced for us is already dead, and they are quoting us an additional $2k to repair it, putting the total cost for the unit at nearly $10k. All said I have probably paid Grove thousands of dollars and it’s impossible to tell what of that was legitimate and what of it was them running up the bill. I can tell you that at one point they made an emergency visit late at night, spent 15 minutes looking at, and cleaning my compressors, charged me $1000, and then proceeded to text me pictures of them on vacation, presumably enjoying spending the money I had paid them. While I really like Grove, I would suggest you get a second opinion regarding whatever they tell you and that you check your bill very thoroughly."
Michael G on November 2023
Thank you for considering Grove and Son! We are a family owned full- service HVAC and Plumbing business and have been serving the community for years. To ensure excellent results, our technicians are equipped with the tools and products to perform inspections and repairs on the spot. Providing great service with reliability is our passion and pride. We would love to have the opportunity to assist you with you next project. Give us a call today for all of your Heating, Cooling and Plumbing needs!
"I have used Grove for many years, and even had them replace on of my failing units. Within the past 18 months, our secondary unit started having problems and Grove came out multiple times to service the unit, explaining that it was losing refrigerant and needed to be replaced. They were always very quick to provide an estimate to replace the unit after charging it. Before replacing the unit we had a different vendor come to give a second opinion, to ensure we were informed and I am so happy that we did. We found that the unit wasn’t only running out of refrigerant, but that it was massively overcharged and that the overpressure safeties had been defeated. I’m not sure if Grove was simply negligent or if they were trying to trick us into paying for a replacement, but I can say that I won’t be using them again. The unit they replaced for us is already dead, and they are quoting us an additional $2k to repair it, putting the total cost for the unit at nearly $10k. All said I have probably paid Grove thousands of dollars and it’s impossible to tell what of that was legitimate and what of it was them running up the bill. I can tell you that at one point they made an emergency visit late at night, spent 15 minutes looking at, and cleaning my compressors, charged me $1000, and then proceeded to text me pictures of them on vacation, presumably enjoying spending the money I had paid them. While I really like Grove, I would suggest you get a second opinion regarding whatever they tell you and that you check your bill very thoroughly."
Michael G on November 2023
Discover the undisputed leader in heating and cooling systems for residential and commercial buildings—Perdue Heating & Air, LLC In business for 40 years, we specialize in high efficiency heating and cooling systems, and we work with all makes and models of heating and air-conditioning units. Expert Services at Affordable Prices Whether you need a heat pump installation or tune-up for your air-conditioning unit, we provide a variety of expert services at prices that are very competitive for the industry in our area. Contact our heating and air-conditioning company in Laplata, Maryland, for complete HVAC services, including heat pump installations. We provide air conditioning and heating service and replacement of equipment. We offer service contracts and we are a veteran owned company with over 55 years of experience.
"They did quality work They are on time Very professional"
Lori S on September 2021
Discover the undisputed leader in heating and cooling systems for residential and commercial buildings—Perdue Heating & Air, LLC In business for 40 years, we specialize in high efficiency heating and cooling systems, and we work with all makes and models of heating and air-conditioning units. Expert Services at Affordable Prices Whether you need a heat pump installation or tune-up for your air-conditioning unit, we provide a variety of expert services at prices that are very competitive for the industry in our area. Contact our heating and air-conditioning company in Laplata, Maryland, for complete HVAC services, including heat pump installations. We provide air conditioning and heating service and replacement of equipment. We offer service contracts and we are a veteran owned company with over 55 years of experience.
"They did quality work They are on time Very professional"
Lori S on September 2021
We are a small but efficient handyman service. We put all our effort in getting projects done on time and the right way. We do not leave you unsatisfied, we compromise ourselves to give a 100% of full service on any project. We go back once, twice if necessary, at no cost.
"Josue & his assistant were professional, courteous, and punctual. They performed the task of installing multiple toilets in my home at a fair price. When there was a problem with one of toilets, I contacted Josue and he promptly (less than 20 minutes) came back to my home and resolved the issue. They were a pleasure to work with, and I will be having him and his team to complete other projects at my home. I recommend that you consider hiring this company for your future projects."
D H on March 2025
We are a small but efficient handyman service. We put all our effort in getting projects done on time and the right way. We do not leave you unsatisfied, we compromise ourselves to give a 100% of full service on any project. We go back once, twice if necessary, at no cost.
"Josue & his assistant were professional, courteous, and punctual. They performed the task of installing multiple toilets in my home at a fair price. When there was a problem with one of toilets, I contacted Josue and he promptly (less than 20 minutes) came back to my home and resolved the issue. They were a pleasure to work with, and I will be having him and his team to complete other projects at my home. I recommend that you consider hiring this company for your future projects."
D H on March 2025
With over 15 years of experience, Vazquez & Sons Construction should be your first call for your home improvement projects. We specialize in Kitchen & Bathroom Remodeling, Carpet Installation, General Remodeling and General Handyman projects. Call us today to start your home improvement project!
"Very nice work. The remodel was what my wife and I were looking for. We will be hiring them again for future remodels."
Michael G on March 2024
With over 15 years of experience, Vazquez & Sons Construction should be your first call for your home improvement projects. We specialize in Kitchen & Bathroom Remodeling, Carpet Installation, General Remodeling and General Handyman projects. Call us today to start your home improvement project!
"Very nice work. The remodel was what my wife and I were looking for. We will be hiring them again for future remodels."
Michael G on March 2024
15% Military and Veterans discount! $50 Water Heater Tune Up! $50 AC Tune Up! HPC Services is a proud Service Disabled Veteran Owned Small Business brining a fresh take on HVAC and plumbing to Maryland. Our technicians are trained to service, repair, and maintain your systems. HPC Services offers HVAC servicing and repair, HVAC replacement, new HVAC installations, ductwork, duct and vent cleaning, plumbing services and pipe repairs, main drain line snaking, line snaking, drain cleaning, clog removal and more! Financing available!
"Brandon identified and isolated the water leak immediately. His expertise and speed were unmatched."
Ashley S on February 2025
15% Military and Veterans discount! $50 Water Heater Tune Up! $50 AC Tune Up! HPC Services is a proud Service Disabled Veteran Owned Small Business brining a fresh take on HVAC and plumbing to Maryland. Our technicians are trained to service, repair, and maintain your systems. HPC Services offers HVAC servicing and repair, HVAC replacement, new HVAC installations, ductwork, duct and vent cleaning, plumbing services and pipe repairs, main drain line snaking, line snaking, drain cleaning, clog removal and more! Financing available!
"Brandon identified and isolated the water leak immediately. His expertise and speed were unmatched."
Ashley S on February 2025
FREE IN-HOME ESTIMATES | GET A FREE AIR CONDITIONER Cyprus Air Heating & Cooling is your single resource for all your home comfort needs, from tailoring your ideal comfort system to installation, service and beyond. Cyprus Air installs and repairs a variety of Heating & Cooling equipment. With over 56 years of experience in the business, we also offer other home improvement and indoor comfort services such as Gas Fireplaces & Gas logs, and Duct Cleaning. With so many years of design, and installations in Northern Virginia, DC and Maryland, Cyprus Air offers its service oriented expertise and reliability to ensure the high quality standards that architects, engineers, and homeowners have come to rely on from one of the industry leaders.
"I begin this review by saying that I do not know the ins and outs of this company’s day-to-day doings, nor do I feel that this has been the operations of this company from its start. I choose to write this as a way of providing others with my story so that they may take caution when dealing with them and so that this company can ameliorate their behavior toward their customers. My journey began in October of 2021 when my husband and I decided to place a gas insert in our traditional open fireplace. I went online and found Cyprus Air. They came to our home and did a quote with us, which we accepted. The goal was to have the fireplace inserted in before Christmas. The first step was a gas line to the fireplace. This was the beginning of the continuous problems that would develop for three years. We had multiple issues with the gas line, multiple technicians sent to our home, and had numerous inspections by Fairfax County fail before they finally sent out their “go-to” guy, who managed to fix the problem, leading to us finally passing the inspection on March 11th of 2022. Let me also note, that I made numerous calls to Cyprus Air during this time frame always with a promise of a return call, that NEVER came. I even walked into their showroom in Springfield to get answers after not being able to get anyone to answer my calls. I spoke with a supposed manager over the phone at some point, who also did not return the calls he made promised to do. I then asked to speak to someone higher, which, as far as I know, I did. That was when their “go-to” guy was finally dispatched. This “higher up” gentleman promised to follow up to ensure all went well. I never heard from him either. During the October to March timeframe, the technicians that were dispatched to our address were unprepared, in terms of supplies. They asked us for paper towels and a ladder at one point. The ladder, which was wooden, they managed to break; I contacted the “manager” who informed me he would look into what he could do to remedy the situation. Nothing was done. Also, during this time, we were being charged for a service contract that we signed up for but had no fireplace to service. When asked, we were told that they would take the charges off the back end. This will come into play later in this story. Also, when they finally did install the fireplace and were removing the boxes from the garage to dispose of, they took a large wall hanging that was still in its box that had just been purchased. This was also mentioned to Cyprus without any resolution. Finally, in May the fireplace was fully installed and ready to go, just in time for summer. We utilized it in the winter of 2022 and in March of 2023, we made our first service call, just to ensure everything was working properly. They came out did a bit of cleaning and left, however, they did not note that there were lightbulbs that were not working. So, we contacted Cyprus Air to let them know this had been missed. They then sent out another technician, who took note of the bulbs and stated that he would place the order, and someone would be in contact to schedule another visit once they came in. We never heard from Cyprus, and we waited for a very long time (mostly because we were tired of making calls). We finally called to check the status of the bulbs (about 6 months later) to be told they had no record of the order and would need to send another technician out to take a look because they didn’t know which type to order. So, the technician came out in November of 2023, took the information, and again stated he would place the order, and someone would contact us. Again, no contact. Also, as another note, the remote for our fireplace magically disappeared after this service call. When I called Cyprus and mentioned that I thought the technician had taken it, but wasn’t 100% sure, they informed me that it would be another service call and $500 to replace the remote. At the beginning of February, I was done dealing with this company, so we called to request the service contract be terminated. Please note, that we signed a one-year service contract and were told it would go month to month after the year and we could cancel at any time. When we called, we were told that they were not sure they could cancel and that there may be additional charges, but that someone would contact us about this. Again, no contact, however, they did set up a service call for us and had someone show up at our home on February 21, 2024. We were unaware of this service call until the day of. No one was at the home upon the technician’s arrival. I contacted Cyprus via the text they sent regarding the service call and stated: “Didn’t schedule service. Asked for a service contract to be terminated.” For which I received the following reply: “ok, sent an email to cancel”. The next day I received the following reply to my cancellation “Good morning, this is Kimberly with Cyprus Air Heating & Cooling contacting you in regards to your request to cancel your maintenance contract. There are 3 more payments due in order to cancel in the of $120. I can charge the card on file for the final 3 payments to complete the 12-month contract and cancel. Please either respond to this text or give us a call at 571-367-9600. Thank you.” I then replied with: “We have had it for well over a year and were told we could cancel anytime after August of 2023. Very confused.” For which the following reply was received: “No ma’am, the contract is 12 months per visit. You had 2 visits with us and made 21 payments, resulting in 3 more payments due. It is a 12-month period per visit. Once you have another visit it renews for another 12 months. This is all stated in the contract you signed.” Needless to say, my reply was friendly back, as I reminded them that we only ever had one service call, but that things were not completed, and to this day had still not been fixed. I also mentioned that I had been trying to get out from “underneath” them and did not trust anything. I insisted that they cancel the contract, and NOT charge me the $120. I may or may not have mentioned getting Lawyers involved at this point also. The reply I received was priceless: “That is fine, the account will go to collections. Thank you! There is a lot of information here, but I feel it is necessary for anyone who is truly looking to deal with this company to have the full story from a “customer”. I wish you luck!"
Victoria G on February 2024
FREE IN-HOME ESTIMATES | GET A FREE AIR CONDITIONER Cyprus Air Heating & Cooling is your single resource for all your home comfort needs, from tailoring your ideal comfort system to installation, service and beyond. Cyprus Air installs and repairs a variety of Heating & Cooling equipment. With over 56 years of experience in the business, we also offer other home improvement and indoor comfort services such as Gas Fireplaces & Gas logs, and Duct Cleaning. With so many years of design, and installations in Northern Virginia, DC and Maryland, Cyprus Air offers its service oriented expertise and reliability to ensure the high quality standards that architects, engineers, and homeowners have come to rely on from one of the industry leaders.
"I begin this review by saying that I do not know the ins and outs of this company’s day-to-day doings, nor do I feel that this has been the operations of this company from its start. I choose to write this as a way of providing others with my story so that they may take caution when dealing with them and so that this company can ameliorate their behavior toward their customers. My journey began in October of 2021 when my husband and I decided to place a gas insert in our traditional open fireplace. I went online and found Cyprus Air. They came to our home and did a quote with us, which we accepted. The goal was to have the fireplace inserted in before Christmas. The first step was a gas line to the fireplace. This was the beginning of the continuous problems that would develop for three years. We had multiple issues with the gas line, multiple technicians sent to our home, and had numerous inspections by Fairfax County fail before they finally sent out their “go-to” guy, who managed to fix the problem, leading to us finally passing the inspection on March 11th of 2022. Let me also note, that I made numerous calls to Cyprus Air during this time frame always with a promise of a return call, that NEVER came. I even walked into their showroom in Springfield to get answers after not being able to get anyone to answer my calls. I spoke with a supposed manager over the phone at some point, who also did not return the calls he made promised to do. I then asked to speak to someone higher, which, as far as I know, I did. That was when their “go-to” guy was finally dispatched. This “higher up” gentleman promised to follow up to ensure all went well. I never heard from him either. During the October to March timeframe, the technicians that were dispatched to our address were unprepared, in terms of supplies. They asked us for paper towels and a ladder at one point. The ladder, which was wooden, they managed to break; I contacted the “manager” who informed me he would look into what he could do to remedy the situation. Nothing was done. Also, during this time, we were being charged for a service contract that we signed up for but had no fireplace to service. When asked, we were told that they would take the charges off the back end. This will come into play later in this story. Also, when they finally did install the fireplace and were removing the boxes from the garage to dispose of, they took a large wall hanging that was still in its box that had just been purchased. This was also mentioned to Cyprus without any resolution. Finally, in May the fireplace was fully installed and ready to go, just in time for summer. We utilized it in the winter of 2022 and in March of 2023, we made our first service call, just to ensure everything was working properly. They came out did a bit of cleaning and left, however, they did not note that there were lightbulbs that were not working. So, we contacted Cyprus Air to let them know this had been missed. They then sent out another technician, who took note of the bulbs and stated that he would place the order, and someone would be in contact to schedule another visit once they came in. We never heard from Cyprus, and we waited for a very long time (mostly because we were tired of making calls). We finally called to check the status of the bulbs (about 6 months later) to be told they had no record of the order and would need to send another technician out to take a look because they didn’t know which type to order. So, the technician came out in November of 2023, took the information, and again stated he would place the order, and someone would contact us. Again, no contact. Also, as another note, the remote for our fireplace magically disappeared after this service call. When I called Cyprus and mentioned that I thought the technician had taken it, but wasn’t 100% sure, they informed me that it would be another service call and $500 to replace the remote. At the beginning of February, I was done dealing with this company, so we called to request the service contract be terminated. Please note, that we signed a one-year service contract and were told it would go month to month after the year and we could cancel at any time. When we called, we were told that they were not sure they could cancel and that there may be additional charges, but that someone would contact us about this. Again, no contact, however, they did set up a service call for us and had someone show up at our home on February 21, 2024. We were unaware of this service call until the day of. No one was at the home upon the technician’s arrival. I contacted Cyprus via the text they sent regarding the service call and stated: “Didn’t schedule service. Asked for a service contract to be terminated.” For which I received the following reply: “ok, sent an email to cancel”. The next day I received the following reply to my cancellation “Good morning, this is Kimberly with Cyprus Air Heating & Cooling contacting you in regards to your request to cancel your maintenance contract. There are 3 more payments due in order to cancel in the of $120. I can charge the card on file for the final 3 payments to complete the 12-month contract and cancel. Please either respond to this text or give us a call at 571-367-9600. Thank you.” I then replied with: “We have had it for well over a year and were told we could cancel anytime after August of 2023. Very confused.” For which the following reply was received: “No ma’am, the contract is 12 months per visit. You had 2 visits with us and made 21 payments, resulting in 3 more payments due. It is a 12-month period per visit. Once you have another visit it renews for another 12 months. This is all stated in the contract you signed.” Needless to say, my reply was friendly back, as I reminded them that we only ever had one service call, but that things were not completed, and to this day had still not been fixed. I also mentioned that I had been trying to get out from “underneath” them and did not trust anything. I insisted that they cancel the contract, and NOT charge me the $120. I may or may not have mentioned getting Lawyers involved at this point also. The reply I received was priceless: “That is fine, the account will go to collections. Thank you! There is a lot of information here, but I feel it is necessary for anyone who is truly looking to deal with this company to have the full story from a “customer”. I wish you luck!"
Victoria G on February 2024
I retired from the USAF in 2016 and am persuing my passion in home improvement with my son John Jr. Our skills were learned from 3 generations of professional general contractors and family members in the home improvement trades. We will walk you through each process from the begining to end and involve you with all work being completed so that we ensure we exceed your expectations. We will treat your home as our own and respect all your needs. We offer 24 hour service and will show up when we schedule. We stand behind our customer service and ensure we keep constant and fast communication will all parties involved. Thanks for reading my brief background and look forward to hearing from you.
"fantastic, very pleased"
Constance D on March 2025
I retired from the USAF in 2016 and am persuing my passion in home improvement with my son John Jr. Our skills were learned from 3 generations of professional general contractors and family members in the home improvement trades. We will walk you through each process from the begining to end and involve you with all work being completed so that we ensure we exceed your expectations. We will treat your home as our own and respect all your needs. We offer 24 hour service and will show up when we schedule. We stand behind our customer service and ensure we keep constant and fast communication will all parties involved. Thanks for reading my brief background and look forward to hearing from you.
"fantastic, very pleased"
Constance D on March 2025
Yes, a once-a-year tune-up keeps the system efficient and helps it last longer. During the visit, a technician cleans coils, checks electrical connections, and swaps or cleans the filter. Catching small issues now stops bigger, pricier failures later, so that a quick appointment saves money and stress over the life of the unit.
Changing your AC filter every 30 days is necessary to maintain optimal performance and high indoor air quality. Regular filter replacement prevents dust buildup, ensures efficient airflow, and protects the system from stress that could lead to costly repairs. This disciplined maintenance routine not only boosts energy efficiency but also prolongs the lifespan of your unit by safeguarding its critical components.
An HVAC service plan is worth the cost, especially if you forget to schedule maintenance on your own. A service plan locks in yearly (or twice-yearly) visits, allowing a professional to identify small problems early, clean key components, and maintain energy efficiency. Many plans also include minor repairs or priority scheduling, which can pay for themselves if an unexpected issue pops up.
In a pre-season service visit, your technician gives your system a top-to-bottom check before peak season hits. Expect a filter change, thermostat test, condenser-line flush, electrical-connection check, and coil cleaning. They also tighten loose parts and make minor adjustments so the unit fires up without surprises when temperatures swing. That quick tune-up cuts the risk of mid-season breakdowns and keeps energy use in line.