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"Blake Dukes the inspector did a great initial inspection and we decided to move forward with him and that was a great decision then Lori Walter helped guide us to the day of installation where we met Omar the project manager and the crew, they installed a GORGEOUS window! Highly recommend the professional company that is Home Genius Exteriors !"

"To be completely upfront, I should first make it clear that I did not have any work done, my comments are strictly based on the estimate/initial home visit. I also want to start with a few positive things that I did like about this encounter. First, I believe this business is based in Southern Maryland or someplace well outside the beltway, so I greatly appreciated that he drove all the way to my home just for an estimate. Secondly, I appreciated that he showed up on time, which is important for me as I have a bit of a tight work schedule. Lastly, I should note that he did seem to know his stuff, and understood what I wanted to have done. But here are the concerning things: First, as soon as he arrived, he immediately began pointing out other issues that were not directly related to the porch, such as noticing that some of the trim around one of my upstairs windows was rotting, and that there were a couple of missing shingles on my roof (gee thanks, I also have a hole in my left sock, want to talk about that too?). This really wasn't a major issue, but it was an immediate indication that he was fishing for extra projects. Later, after assessing the kind of work that would need to be done to the porch, he quoted me $18k, which at first appeared fairly reasonable. But after asking a few more questions, I learned that this estimate would not include any of the paperwork necessary for required permits, or even a drawling/sketch. He recommended that I do the paperwork/permit myself if I wanted to keep the price at 18k. I asked him how much more he would charge if I took care of everything except for the required drawling, he said that alone would cost an additional $2,000! By this point, I was getting a little nervous and wanted to make sure I had the specifics nailed down. So I asked if he would provide me the price in writing. He immediately said that he would not provide anything in writing, and that if I had any doubts about his work, I should look at the reviews on angles list! I don't care if someone has a 1,000 positive reviews, any contractor worth your business should always provide you an estimate in writing, and they should be completely upfront about any additional costs. Perhaps he's good at what he does, maybe I would have loved his work, but it's just not worth the risk."

At JDH Remodeling, we specialize in enhancing and protecting your home with a comprehensive range of services. As expert roofing contractors, we ensure your roof is robust and reliable. Our gutter services are designed to effectively manage water flow, preventing damage to your home. We also offer siding solutions that not only add aesthetic appeal but also provide essential protection against the elements. Our insulation services improve energy efficiency, enhancing comfort and reducing costs. Additionally, our window installation services bring natural light and style into your home while ensuring durability and performance. Trust JDH Remodeling for quality craftsmanship and exceptional service.

Roofing & Siding business locally owned and operated we feel invested in our clients and constantly strive for customer satisfaction. Call or message us to schedule an estimate today!

"The initial estimate in August 2015 went very well.  We were very pleased with the quality we were getting and the quoted price.  The company was responsive and showed up on time to give us the estimate. From that point, however, we had difficulty at times communicating.  We did not hear back from the company regarding the status of our order and possible dates for scheduling the installation. When we finally heard from them in October, they left a message for us with a date of installation. I called and left a message to confirm the date, but they did not get our message.  Once they understood the mistake, they immediately rectified by making time for us as planned.  
On the day of installation in October 2015, the lead installer showed up on time but they did not start work until about 11:00 am due to an issue with the window delivery/pick up. The installation went fine, and they appeared to be detailed and diligent in their work. However, we noticed part way through there was a mistake in the order, and one window was ordered without grids. Unfortunately, the installation went very late (they did not finish until about 9 pm) due to complications with the big picture window at the very end, which was not started until nearly 7 pm.  Consequently, they completed the work on the large picture window in the dark and cleaned up outside in the dark.  They were unable to wrap a side window that was not part of the installation, but which they agreed to wrap when we had our estimate.  We were told they would come back and finish cleaning up when they came back to swap the window out for the correct one, clean off black marks on the interior of the windows, and complete the wrapping of the additional window.  The next morning, we completed the clean up ourselves outside.  We were pleased with the installation and the quality of the windows. However, we noticed a dent in the aluminum border surrounding the big picture window above our front door, probably inadvertently caused due to the lack of visibility in completing the work in the dark.  We communicated that to the company in writing and by phone.  We were told it would be taken care of by the installer. Within a few weeks, the installer came back and installed the correct window pane, but did not have the materials to wrap the additional window or fix the dent above the front door. It has now been over five months, and we have had multiple instances when we were told the installer was coming only to either not have him show up or have him reschedule.
I have contacted the company multiple times, most recently two weeks ago, when we were told by the general manager the installer had just picked up the materials and would be contacting us to take care of it.  After more than a week, the installer contacted us to say he would be by on the weekend to take care of it. Once agin, he had not shown up or communicated to us regarding the schedule.
We were very pleased with some aspects of our experience but extremely displeased by the lack of responsiveness, the feeling of being bounced around to various members of the company, and the fact that they did not complete what they said they would or fix the dent above our front door caused by the installation. When I have spoken to the general manager or the installer, they are always very polite and  professional.  I just wish these interactions were followed up by action.  Our issue remains unresolved more than five months after installation.
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"Technician was prompt, friendly, and efficient with climbing onto roof to assess its condition. Provided a wide range of recommendations to include short-term fixes and long-term replacement. I would use this contractor again
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"This is a follow up on a review made previously.  H&N was quite upset with our B rating.  In their response to our review they indicated that they would contact us and make things right.  (that was my interpretation of their response).  In my initial review I said that the installation of the windows was unsatisfactory because the trim partially (1/3) covered two electrical outlets and ruined the esthetics of the job.  I did not mention that the extensive trim was not finished and we were left with a bare wood surface.  H&N did indeed call us and my wife mentioned the lack of a protective polyurethane  coat.  A man did come out and coated the window trim, unfortunately that coat dried leaving a very rough coat with excess polyurethane in the  4 decorative grooves of the trim.  While we alerted H&N of this,the problem was not really acknowledged or remedied.  I did a lot of research on how polyurethane needs to be correctly applied and it is a long and tedious process of applying 4 coats of polyurethane wiping excess finish off and then sanding the finish for each coat.  I am not a stupid person (as they indicated in a phone call to my wife) I would have paid an additional sum to have the windows finished correctly, but H&N never requested additional payment.  Also the overlapping of the trim with the electrical  outlets was again ignored.  Again, I would have paid extra to move the electrical outlets, but they never requested additional payment.  I have bought materials and will finish the windows myself, but I will have to hire someone to move the electrical outlets. 
 
I received a second survey in my e-mail that was not from Angies' list, and I filled it out stating exactly what I said in my Angies review.  I don't know who sent me this survey.  In response to this review, my wife received a phone call from H&N in which the caller said that only a crazy or stupid person would have filled out the such a survey.  My wife was unaware I had received and responded to a second survey so she was very confused.  Unfortunately, I was hospitalized at the time and could not respond as I was very sick. 
I am not writing this review to get H&N to do additional work, in fact they are not welcome in our home and we will pay someone else to complete the job.
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"We were very pleased with both the service and quality of the product. They did a very nice job of installing and the product is great. The people were really nice and very cooperative. Actually they came back today to work on we actually had a door put in as well and it needed little bit of adjustment so they came back and adjusted it for us. They stand behind their products very well. I would absolutely use them in the future."

"S&K just completed a window replacement project for us. The entire process, from sales to installation was efficient and professional. The installation crew was prompt, diligent and courteous. Over the last two years, we have used S&K to replace our roof, gutters and now our windows. I recommend them highly."

"I needed a complete exterior redo (roofing, siding, wood wrap and gutters), the services went very, very well and my home looks Brand New! The company is quality oriented, timely, honest and responsive. I would recommend them to anyone who needs their roofing or siding repaired and/or replaced. TJ, the owner was Johnny on the spot, responded to all my questions, concerns and requests within minutes by phone or text. He went above and beyond customer satisfaction with his personal service. His crew were hard working, precise, respectful and did whatever I asked of them during the repairs. You can't go wrong with this company!!"