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"we would hire them again"

"It was good. They did the work and they cleaned up really well."

"They did an excellent job. They spent the first day prepping and repairing any areas prior to the second day that was painting."

"Well- he had to keep getting supplies from car- but fixture were tough to get off and replace"

"Used them at the recommendation of a friend, to install gutters for two story house. Gutters Worked however when it rained heavy, my flowerbeds got completely flooded due to where the downspout was installed. I called and sent photos to see if maybe I needed additional downspouts installed or relocated to divert the water elsewhere away from my foundation and never got a call back from them. On two separate occasions. Then come to find out from the person who referred them, they responded to him in recent days and continued to do work for him. I guess I will not be using them for further projects if they don’t even respond about the projects they completed. I guess since it’s a small job, maybe it wasn’t worth their time."

"Love my sales person Terry. He forgot to give me my Angies list discount...but I like the guy. I'm a repeat customer and never had a problem with Terry.
As for the people who want to arrange your install. I recieved a voice mail while grocery shopping from the installation scheduler. Listening to the VM and finding out who it was, I called back and was greeted by a man whom I found to be very short, rude, talking over me, talking AT me, and insisted I called "Them" in the morning to find out what time they were to be there to install instead of them calling me ( the customer ), letting me know a window as to what time they would arrive. I then told him ... well that's not customer service then now is it. He then said that they don't call. That's not something they do. (What?)
So, needless to say, it doesn't do any good to call and speak to a manager or owner Jim supposedly, or report to the office. They could care less if a customer had been treated unprofessionally by an employee, ( "gosh, I didn't hear anyone of my employees raise their voice....") , like surely, surely lady you must be mistaken....gosh my guys couldn't possibly be the royal "jerk" you are describing because I didn't hear anyone raise their voice....OMGosh... really? So in your eyes Mr. LLC someone must be raising their voice to be a jerk? Must be nice to have so much business that you just don't care how the hades your employees behave.
Nice huh?
Thanks for letting me know how you manage your people and how you back your customers.
Thanks for your help."

"Great service. Did what they said would. Showed up when they said they would. Highly recommend. Love, love, love our new roof."

" Original Review
I had roof damage from the hail storm that moved through the McKinney area in March of 2017. I contacted Braden from Acclaim (he had previously been by my house & did a roof inspection & wanted to repair the roof at that time but I hadn't owned it when I'm guessing another storm had been through) and setup an inspection. So far, so good. Braden was out to inspect within a day or two & we worked with my insurance adjuster to get that part done. When my insurance came to inspect they noticed screen damage on all of my windows so that was written in as well. I bring this up to say that the sub-contractor they used to have this work done was extremely professional and took great pride in his work. Sorry for the digression: back to the roof repair review. Boiled down, during the roof replacement a small section of decking was damaged (see attached pictures). I sent the pictures to my insurance company & Acclaim also contacted them to ask for additional money to repair the damaged decking but my insurance company noted that the damage wad not part of the storm damage that it was caused by the contractor's that were working on my roof. So I'm putting this review out here to show the damaged decking (see attached pictures) & hopefully I can come back and edit my review to show that Acclaim fixed the damage caused by the repair. To date I've been unhappy with how this has been handled - Acclaim says that the builder used "cheap material" to put the roof on originally & that that is the cause. However, it is only damaged in the areas I've shown & if the decking was in such bad shape why wasn't this mentioned on the original inspection of the roof. In any case, I'll follow up here and list the final resolution with pictures and more details.

Follow Up Review
Acclaim (Lloyd & Whitney) got back with me and they arranged to replace the decking that was damaged and make my roof look (internally & externally) awesome. I appreciate them for taking ownership of the issue because in their view it was something that my insurance company should have paid for. They came out, pulled the old damaged decking out and put in new decking and shingles. Everything looks as it should."

"There are 2 levels in my yard and the lower level is about 4 foot lower than the house so I was looking to put up a fence to prevent my kids from falling accidentally and also as requested by the home insurance policy providers. They were actually  2 of about 4 or so contractors we called that even returned out phone calls! They provided a written quote, left some material about the company and also discussed the work with us. Still deciding if we want to have the fence installed due to the price or just limit the kids to the front yard until they are old enough.
"

"It was finished on time for great price Excellent quality
Cleaned up after work was done 
I found NO debris shingles or nails
"