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"Work was scheduled and completed promptly. Excellent communication & work from beginning to end."

"John was referred to us by trusted friends so our expectations were already high, but I have to say he exceeded them.. by a lot. We had an emergency water heater situation that turned into upgrading and replacing not only the water heater (to tankless gas) but handling a few other problematic plumbing issues in the house that I had been either putting off or just didn’t know who to ask for help. Surprisingly none of this broke the bank, which was my biggest fear in addressing all of these various issues. Service, response time, follow up were all 100% and well. He also made entirely sure that I understood the new system, where and when it needed any maintenance, and how to get ahold of him pretty much any time. A+ would recommend to literally anyone (trying to get my Mom to go tankless as we speak)"

"LVP looks great and tile in the kitchen look great but the trim and baseboards were not finished and I had to have another contractor come in and install them. The stairwell was sanded and stained and I was told they could match the stain for the stairs to the LVP and that wasn’t true either. The stairs came out pink. Now I’m having another contractor come in and fix. I would not recommend to a friend."

"ER Plumbing went out of their way to find and repair a leak in a gas line so we could have our service restored before the weekend."

"Tim and Frank provided outstanding service. They expertly repaired my "ancient" gas fireplace and got it working perfectly. They responded quickly, scheduled the appointment promptly, and had everything up and running within 24 hours of my initial request. Truly exceptional work!"

"Terrible customer service. Appointment was set for 1:00-3:00 PM. I was called at 10:00 AM asking if they could come in 20 minutes. When I replied no, the rep responded with how inconvenient it wil be for the tech to come later and sounded very irritated. They called back at 12:00 asking if rep can come then. I said yes. The rep walked into my home without putting any boot covers on (it was raining), no clipboard, no camera. Looked at the job and estimated repair cost. Very unprofessional. I would not recommend them to anyone."

"We are completely happy and pleased with the word done at our home by Tier 1 Home Solutions, LLC. The crew from Tier 1 did a fantastic job replacing our entire roof, and even went the second mile by helping us deal with some rotting issues that were discovered during their work with us. We were not only pleased with the roof replacement, we can't say enough about the clean-up job done by Tier 1 after the roof replacement. Sometimes contractors don't do a great job cleaning up around the home after work has been done, but Tier 1 made sure everything around the house was cleaned up and neat before they departed. We highly recommend the Tier 1 Home Solutions company, and we are grateful for the roofing work they completed for us. It feels great to have a brand new quality roof that looks just great!"

"I contacted KitchenTuneUp/BathTune-Up to get an estimate to remodel my master bathroom and kitchen. Tom Taube came to my home and listened to what I disliked about the current spaces. We discussed ways to make a bigger shower and gain more storage space in the bathroom. In the kitchen, I had dark cabinets I wanted to update but stay affordable. I also wanted to keep my granite countertops. I disliked my "closet" pantry. I received very comprehensive proposals listing out not just what labor was to be performed but also budgeted items for materials so that I would have a full understanding of how much the remodels would actually cost me. I started these remodels right before the pandemic started in March of 2020. And even though there were a few delays caused by the virus, my projects went very smoothly. I was provided an online schedule of activities so that I would know who was coming and what they were doing (when my dumpster would arrive, drywalling, plumbing work, painting, tiling work, etc.). I liked that there was a final walkthrough before final payment was made so that I could address any issues I saw after the work had been completed. I love my new bathroom and kitchen now (after 20 years of hating them). I find that the bathroom is part of my sanctuary to relax and renew myself. My kitchen is now updated and beautiful with exceptional storage. I no longer have to store appliances and dishes in my bedroom closets. Bathroom: $37,000 (new shower, freestanding tub with tub filler, new vanity with new countertop, fixtures and sinks, new toilet, new cabinet over toilet); Kitchen $30,000 (cabinet redoor with box painting and new cabinets along with a custom island to house a drawer microwave). I was so impressed with the company, its employees and craftmanship, after being offered a position with them in 2021 as a sales rep for bathrooms, I am a happy employee now creating happy customers."