Angi Approved
In business since 2016
Free estimates
Customers say: Quick response
"Don?t be fooled by Chapter?s sleek branding or ?hassle-free? pitch. Our semi-gut reno of a 3-bed, 2.5-bath Brooklyn co-op has dragged on for a year, burning money, time, and sanity. Chapter claimed high-end services, but this was not the reality. There was minimal project management, workmanship was terrible (damaged new items, blamed ?site conditions? when they couldn?t do basic work they?d promised, had to re-do many items because quality was so poor). They missed every deadline and overshot the timeline by months. We were often forced to procure items ourselves because Chapter weren?t engaged or competent enough to do so (they even failed to purchase a one-of-a-kind marble slab we designed our bathroom around. It was sold to someone else and we were forced to redesign last minute). They gaslighted us whenever we raised concerns and pressured us to make payments when work was defective / incomplete. Beware the other glowing reviews you read. "















