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"The representative from Modern Plumbing took pictures, explained possible sources and how to figure out the source from use. Once the source was found, described the repair and had it done in 20 minutes with a minimum of fuss. Very impressed with the detailed explanation throughout this issue. FYI, this was done via my Home Warranty, so the cost is not indicative of the actual charges."

"Amazing work, fast and at a fair price. Super formerly and professional."

"Very hard workers, renovated both bathrooms from plumbing to shower doors and trim. It looks great. We have 26year old house and apparently 15 years ago the plumbing was recalled due to failures. Justin Shane changed plumbing in crawlspace to all lines into the house and outside spickets. Found out during this process that our hot water heater was rusting and was replaced. We had bath walls and vanity damaged and had to be returned and replaced. This put us behind and Lowes never offered to deliver any of the products that had to be returned. Justin took items back and got replacements. The return process took over an hour each time due to Lowes unorganized process. There was 5 items damaged when we got back here with them. Justin worked late several nights in order to keep on schedule due to Lowes terrible quality control. All in all, Justin did a great job and we would hire him again."

"Our 1991 vintage AO Smith water heater finally sprung a leak and had to be replaced.

I research several replacement options and popular brands. I narrowed our choices and obtained quotes from Home Depot, Piedmont Natural Gas, and The Water Heater Experts.

Because we were leaking water, James ( answering the phones for T.W.H.E. ) was able to have a very friendly Mr. Scott Martin to GRACIOUSLY make a hole in his very tight schedule to visit our home for a quote. Although I had done my homework to save time, Mr Martin's price quotes and impressive knowledge of the little, but important details, as well as the advantages and disadvantages of each of our options along with his own suggestions definitely helped win us over.

We have 2+ living in our 3.5 bath home and frequent have 2+ guests. Our options were a Rheem Professional Series 0.58 efficiency standard vented water heater with  8-12 yr warranty ; a GE #SG50T12AVG standard vented 0.62 efficiency water heater with 12yr tank and parts/1yr in-home service warranty ; a Rinnai RL94i 9.4GPM 0.82 efficiency tankless water heater with 12yr heat exchange/5yr parts/1yr labor warranty ; and the AO Smith Vertex 0.96 efficient power vent or 0.96 efficient power direct vent models with 6yr tank and parts/ but NO LABOR warranty.

We were prepared to invest in one of the higher efficiency choices for the long term benefits. However,  we settled on the more standard tech GE because neither the Rianni tankless nor the ultra high efficiency AO Smiths had any means of battery backup in the event of a power outage. This is important to us. During the ice storm of 2002, we were able to endure 3+ days/nights in our home without power because we had a water heater with traditional pilot light. Otherwise,  for those who have emergency gens or have other means of access to hot water during a power outage, the tankless seems be the the clear winner to us ---with some exceptions--- in terms of endurance (~20yrs) and long term costs.

Although marginally higher than our cheapest quote, WE DECIDED TO GIVE THE WATER HEATER EXPERTS A TRY BECAUSE OF THEIR SUPERIOR SERVICE AWARDS. PLUS, their quotes included replacing our old cold water intake twist type shutoff valve with a lever shutoff valve, the installation of a thermal expansion tank in compliance with the latest code requirements, and water pipe insulation sleeves. Finally, T.W.H.E. was offering a $25 Angie's List coupon towards the cost of the installation. The combo was unbeatable.

A very clean and professional installation was completed the same day by friendly, very competent and considerate Master Plumber Michael Takes. We have not been disappointed in the least, thus far.

At this point, we are very with The Water Heater Experts and will be calling them first for our future water heater needs as well as recommending them to our friends and neighbors."

"He came over next day and diagnosed the problem quickly as a dead exhaust system. He offered several options at different prices and the cheapest one has proven a sufficient fix."

"They came here on time. Checked evap coil condition, drain pan, float switches, blower motor, and cleaned drain line. Since the unit is 14 years old, they recommend us not wasting money to do repair, but consider to replace the unit, an honest suggestion.
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"If I could give more stars I would!! Billy and his team are knowledgeable, fast, kind and affordable. They know what they are doing and truly care about the work that they do. We have an older home and have had quite a few plumbing issues in the past, but thanks to Appius plumbing I don't worry about ever having another plumbing issue again. They were able to replace all of our old pipes under the house, remove and install a new water heater, and fix our outside faucets in less than a day! Appius plumbing is the real deal. I promise you will not regret hiring them!"

"The entire trim had to be removed and replaced.  While this sounds simple the workers had to install a roof jack type scaffold due to the angle of the roof.   The trim was removed, replaced, sealed and painted.  The workers were very thorough and cleaned up as if they were never there.
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"I needed to repair the sub floor under a leaking water heater and was short on time. Tom responded right away and finished the repair 2 days after I called. When I need more work done I'll be calling him."

"Choice Home Warranty responded quickly with setting up the appointment for repair. All-Boro Plumbing & Sewer responded to the residence and made the quick replacement of the garbage disposal. Highly recommend Choice Home Warranty and All-Boro Plumbing & Sewer if you reside in the Johnston/Wake County area."