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"Ray is an excellent plumber and goes far and away to help you. He installed my sink/dishwasher and refrigerator water line. He worked hard, all day and even came back and checked it afterward to make sure all was in order. His estimate/bid system is easy and fast to use. Excellent Plumber. Highly, Highly recommend."

"I found out my water heater was leaking the night before. I noticed water coming from my laundry room had made a puddle of water into the adjacent office space. I decided to wait till next morning because I knew emergency calls can be very expensive. Next morning I started calling around for someone to come out and look at it but was finding it very difficult to find someone to come out same day. I called 3 or 4 different places and they were all not available or Did not call me back. The only company that responded to me within the hour was JM Plumbing. They were also the only company that were willing to come out same day and gave me an awesome price that beat all competitors by far. The owner agreed to come out to do the work at end of day after his last job, he arrived on time with an assistant. Was very professional, friendly, fast and did an excellent job. Total time installing was about about an hour to hour and a half. He went to buy a new water heater and new hose to replace my old one, gave me all receipts and warranty paperwork . I am very satisfied with the work he did, the heater is working beautifully and I am very pleased with the job done by JM Plumbing. I highly recommend them over anyone in olympia, they do an awesome job for an awesome price!"

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Everything went well, except the painting portion. 

The drywall, removal and install and the mud portion was excellent quality and service

The window removal and install was excellent quality

The painting preps and quality standards of hiding the nails and caulking was not up to where it should have been. It took two trips to have the painter complete the project where it needed to be.

Otherwise would recommend this company they are punctual, professional and do quality work and ensure that the customer is satisfied with the job.

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"It went smoothly but I thought the faucet was leaking . He came Right back out to look at it"

"i didn't hire directly.  they came via a home insurance company referral to look at a problem.
they were solid.  liked the guy who came out.  he tried his best to get our water heater replaced by the water heater company, but ultimately they would only pay for a replacement, at which point i cut my losses and hired someone else - b/c the water heater was 19 years old and it would have been a temporary fix.
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"During periodic heavy rains we sprung a leak in our basement wall. I called Perma-Dry because both Angie's List and a plumber recommended the company, and I do not know the first thing about waterproofing a home. I scheduled a date and time for a salesperson to inspect the basement and provide me with an estimate. Mark was friendly and professional, and in his estimate he wrote that a sump pump may be required. What he did not elaborate in his inspection is the sump pump requiring GFCI, a term he wrote on the estimate but did not explain during the inspection. I am not an electrician and I have already established I do not know the first thing about waterproofing. What I came to learn during the scheduled work is that a) the crew confirmed a sump pump would be required, and that b) GFCI means a dedicated electrical line for the sump pump. We have a warbox-style home from 1942 and there is only so much we can do to the existing structure. Our washer and dryer are in the basement and now our washer will share an outlet with the sump pump, and I'm going to hope for the best. The work crew is nice but they do love to get animated about the work they are performing. I'm fortunate to work from home today and participate in phone conferences on mute so my colleagues didn't have to hear "BULLSH_T" being exclaimed loudly. Bonus use of the n-word when they returned from lunch. What would have been immensely helpful in the original inspection is Mark explaining, "We should check to see if you have the necessary electrical setup for the sump pump, otherwise you will need to hire an electrician and that could run $600." When I had Mark in our basement I was trying to think of every possible question to ask him before agreeing to an estimate and scheduling a service appointment. Where I failed in my exercise is that I didn't know the questions to ask during the inspection, and now the crew is installing a sump pump that I cannot reject because it's the only way I can achieve the goal of waterproofing the basement. A quick email to the company did not feign a reply from anyone other than a follow-up call with Mark who, professionally, explained he did his part to address his due diligence in the estimate to cover liability for the company. I explained to Mark that since I do not know the first thing about waterproofing (established) I did not know all the right questions to ask, and I am now having to authorize $825 for a sump pump in hopes that I don't need to hire additional servicemen to confirm the work is complete. The conversation was moot aside from him understanding my frustration. If you are a homeowner like me that is unfamiliar with waterproofing and home electrical, be sure to ask the salesperson if your home is properly set up to accept a required sump pump, or if you will need to schedule an electrician to wire your home ahead of the waterproofing work. If you are a homeowner like me that is unfamiliar with waterproofing, make sure you ask your salesperson for visual examples of the sump pump so you can adjust any configuration of storage solutions you had in your basement that must now be reconfigured due to the size of the pump and the space it will occupy. Because you don't know if there is more than one option for the sump pump (there isn't on the day of work). You can, however, hope the crew will not cut into existing pipes and do their best to work with the plumbing. FYI: the warranty offered for the drain system DOES NOT apply connection to an existing non-company installed drain line. Meaning that the sump pump required for completion of work is not covered by the drain system warranty when the crew connect it to your existing plumbing. The crew finished ahead of schedule and I was shown the results. The poured concrete will take 3-4 days to thoroughly dry; we can move our washer back at that time and reinstall all the hoses. I wish I would have known in advance how long it would take for the concrete to be dry but I guess that, too, was a question I was supposed to know to ask. The sump pump is already plugged into the wall socket but we'll need to rely on the battery powering the sump pump control box because we don't have another outlet to spare for the second plug. If we didn't have that outlet at the ready, I would be back on Angie's List looking for an electrician and I wish Mark would have had a checklist at the ready to make sure all of this was addressed before the crew tore open the basement floor with a jackhammer and then concluded a sump pump was necessary. The purpose of Angie's List is to reduce the risk of "Buyer Beware" for consumers, yet here is a business model that penalizes consumers because they don't know the questions to ask. I hope my experience will save you from a similar situation so you're not left frustrated with a company's reply being "I understand" on repeat."

"Job did not go well. The two guys were very courteous, but not experience with house siding. The chimney was clad in same siding as house horizontal 6 inch cedar. They didnt put the new siding on level or even uniform spacing. Left gaps in the structure that would have caused water damage. The owner refunded part of our money.
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"They showed up on time, and gave good information on my project."

"I recommend Aaron Gibbs's services as a handyman. He has done all types of remodels/repairs for me over the past year, from carpentry projects to odd jobs around my house. He is responsible, punctual, and a quick worker. Aaron is also a nice person. This past winter I wanted to remodel my kitchen and bathroom (tearing out and replacing cabinets, shower, etc) he listened to my ideas, shared his experiences and did the job in a professional and timely manner. I could not be more pleased with Aaron Gibbs's skills and work ethic. It's my pleasure to recommend Aaron Gibbs and his services."

"We bought the deal for patio sliding door replacement  and couldn't be happier. Everything went smoothly from start to end, no surprises.  Bill showed up on time, installed the new door with great attention to detail, addressed all my concerned and left the spot in ideal condition. It's been almost 6 moths since we have the new door and we love it.  Planning to hire them again for entry door replacement.  Would definitely recommend Ethos to anyone looking for a door installation/replacement. 
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