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"From consultation to completion the team at Groundworks handled our foundation repair with care and professionalism. Matthew came to the house and stayed to answer every question and explain every detail. He took the time to complete a bid while onsite and walk us through the process. (BTW their permitting department and financing through GreenSky really helped!) When the work started the first team of Alex, Iuni and Luis, were exceptional (they pier leveled the footing). We got texts the moment they arrived at the property and they got right to work, completing their part right on time. They worked as quietly as possible and kept us informed of the progress. The second team for foam leveling our slab and led by Daniel, got it all done in part of a day. They were also courteous and even helped move furniture. When the work of both teams was finished Alex, the foreman, walked us through an inspection and answered all our questions. Finally, Matthew circled back at the end and made sure"

"The tech explained everything and was very polite."

"They started in mid-October and promised to be finished 12/15. They sort of finished 1/28. They promised me that all three of them would work on my projects simultaneously and that they would get everything done quickly. Instead, there was usually just one guy working on things. The shower pan that was installed in my walk-in shower was done incorrectly so it leaked for about a month before I caught it. They did come back to fix it. The measurement of my kitchen was so off that I had to send back two cabinets and purchase another cabinet to make things right. They screwed up the shower door installation in my main bath so badly that it was unusable. That was in January. They eventually came back in April to fix the messed up tile in that shower and said they'd be back in a couple of weeks to finish things up. They didn't offer to come back until last week. By that time, I had already had all the little things and the new shower door done."

"The people at Luxury Bath were knowledgeable about what would fit our space and needs. They helped with the planning and placement of the shower, window, cupboards, and bidet in our complete bathroom remodel. Their quote was very reasonable. They were able to do each of the jobs without hiring an outside contractor. They were very timely, committed to our project from start to finish. We were able to do the major renovation within two weeks. The workers were very courteous, friendly, and were able to answer questions we had. They gave us the present of a beautiful new bathroom, satisfying. Our needs is aging adults."

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

"DS did a great job helping us with some fast upgrades on a recent rental property purchase. We used them demo some kitchen cabinets, counters and bedroom carpeting and install new quartz countertops and tile accent wall. Their prices were reasonable and they fit us in quickly. They were helpful, flexible, and the communication was great. We would happily use them again."

"Premium home Builders was the contractor we went with to remodel our kitchen. We contacted 5 general contractors and got bids before deciding on going with Tony from Premium Home Builders. The project included demoing the existing countertops and cabinets in the kitchen, extending the existing hardwood flooring from the living room through the dining room and into the kitchen, relocating the water and drain lines for sink, adding a LPG line for the new cooktop, relocating electrical outlets, framing and drywall of soffit to extend an existing one, then the new cabinets were installed, countertops after that and all of the appliances installed. It was a total transformation as you can see in the before and after pictures. We are very happy with how this remodel turned out and all of the little extras Tony and his crew did to make us happy. Tony’s bid was one of five we got for the project, and his bid was the lowest. We were skeptical about going with the lowest bid but we did since Tony wasn’t using box store cabinets, but rather custom built cabinets (with all of the bells and whistles that are options for box store cabinets) for the unusual shape of our kitchen. Tony and team also came up with other ideas and suggestions that we really liked that the others bids didn’t have in them. Our house is a true octagon house. The kitchen is located in one of the 8 wedge shapes of the octagon and has a rectangular atrium on the outside wall. So it is a usual shape. Thank you Tony and the team from Premium Home Builders. We really love the finished project."

"My elderly mother is partially blind and disabled. On November 1, 2021 her washing machine broke leaking water in her home. In desperation she called rotor rooter. Roto rooter came out, stopped the leak, and put dryers in and left. They returned a few days later to remove the dryers. The technician quoted my mother a cost of about $3000.00. My mother signed a contract but could not see what she was signing. After Roto rooter Reno removed the dryers they sent a bill to my mother for $9000.00. The contract she signed stated Roto rooter would remove walls, roofing, insulation, baseboard, tile etc. Roto rooter didn’t do any of those things. Roto rooter is price gauging and took advantage of an elderly disabled woman. Roto rooter technicians were in the home no more than 3 hours total. First my mother did not have capacity to enter into a contract as she couldn’t see what she was signing. 2 Roto rooters technicians told her the cost would be about $3000.00. 3 Roto rooter did not do the work in the contract. I believe Roto rooter is commuting elder abuse and fraud."