Serving Kirkwood, IL and surrounding areas
Approved
In business since 2011
Free estimates
Credit card accepted
"We had them come out to give me a price on adding more insulation to 2 sides of our house. And to put new guttering on the 2nd floor . While here they talked us into insulating the attic too. We agreed the attic would be a good job for the guys to do in the winter. We signed papers and gave them a $2500.00 dollar check for the down payment . The salesman Josh said he be in touch with us the next week to see when they could do it. Josh had come out on sat October 7th. Well I tried to send photos of our house to Josh 2 times . So after a week & half I called the office. And ask did he work there?She said yes she would have him call . But no call . So I called office and she gave me there email and I sent pictures to her. I had.questions on the photos, and asked them to call . Ii called in again to see if anything was being done, and secretary said the boss said they were working on a schedule and someone would call me. At this point we are 3 weeks out from our signing and cant get a call from anyone. We are at this point not happy, and figure our $2500.00 is gone. So my daughter called to see if there was a process to get our money back. And I got my 1st. Phone call . 1 day from being 4 weeks of signing. And this guy as nice as he was said we probably won't get it back because we signed a contract. . I have delt with other companies , and any time I sign a contract ( that big ) some always calls to go over it , or to ask if you have questions. But now I don't want them, I'm just going to get someone else .if I can get my money back. If they can't return my calls, why should I think there going to do what I want them to do?.?"





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