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"Butch called back right away. Came out in a timely fashion. Got one unit working. Then he said the main board was malfunctioning on the downstairs unit and would have to be replaced. It would cost 1200 or 1300. But if we spent a little extra on a service contract he would wave the trip fee and it would be 1100 something. Okay. We did that. It was too late for him to get the board that day so he came out the next day to install the board. But the unit still didn't come on. He said the thermostat was bad and it would we 300 to 500 to replace the thermostat depending on what we wanted. My husband told him we could do that ourselves. Just by pass it and get the unit working. Then he came down and said that the blower motor was out and it would be 1800 to replace the blower motor or 2400 to just replace the whole unit and then we'd be under warranty again. I told them I wanted a second opinion before we did that. I called Ed & Sons they came out, confirmed that we did need a new thermostat. And said they could rebuild the blower motor for around 100$. I ordered two new thermostats for 300 for both of them and my husband installed the thermostats. The work they did was fine. But I felt like they were more of the school of let's just replace parts until it works or we can sell them a new unit. Rather than what can we fix."

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Called yesterday evening, made appointment for the next day in the afternoon.

Frank called when he was on the way, arrived on time and was friendly and professional,  Service took about an hour. Would highly recommend, would call again if need be.

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"The installation went well. They put in a smaller unit after checking our square footage and insulation rating in attic and the type of windows we have installed. They said our current unit was larger than what was needed and keeping the same size would end up causing the unit to recycling more (cut on/off), thus causing more wear and tear on unit and electrical costs.  It was our choice as to what size we wanted installed. We went with smaller unit and it works great and saved us $$$ by going down in size.. We were also told if we are not satisfied with the unit within one year, we could change it out for the larger unit.  We had some issues with the cleanup (this was a new crew). I called and they sent a supervisor out and the mess was cleaned up. He also checked the work that was done on the installation.  After having the unit for several weeks they did an follow up call to check to make sure the unit was working properly for us and inspect the unit. Great having the follow up and customer service. This is a great company with excellent service and also looking at saving money for the customer.
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Trusted and reliable

Hi, I’m Gabriel, owner of OneSite Facilities. I provide reliable residential and commercial maintenance services throughout Austin and surrounding areas. I can help with preventive maintenance, HVAC maintenance and minor repairs, basic plumbing and electrical work, furniture and equipment assembly, property inspections, and general facility repairs.\nI take pride in doing quality work, communicating clearly, and helping customers keep their homes and businesses running smoothly. Whether you need a one-time repair or ongoing maintenance support, I’m here to help.

"They were an excellent company and they replaced two of our air conditioners that broke down at the same time. They gave us a fair price and they did an excellent service. They were great and our interaction with them went fine. They were very professional. I would absolutely recommend their services to a friend or a family member. I did a lot of research and their price seemed fair and very competitive."

"Went well ... the most professional of any A/C heating companies I have ever deal with . NO hidden charges and employees not sub contractors."

"Manuel repaired a through the wall cooling unit. The evaporator coil had developed a leak. The unit was repaired and replaced in one business day. Service was friendly and on time."

"Fabulous service
Office staff efficient and friendly
Travis ....was knowledgeable, helpful, friendly and professional.
Completed various jobs to an excellent standard.




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"Technician arrived within the time quoted by scheduler. Completed assessment. Gave report and explained issues well. Gave options on whether to repair or replace system. Searched for available discounts and assisted with financing. Very professional yet personable. New efficient system to be installed very next day! Altogether, excellent service."