Get matched with top garage door opener repairers or adjusters in La Marque, TX

"Alamo Garage Doors provided an outstanding experience when my garage door stopped opening one morning. The technician arrived quickly, identified the issue with the motor, and repaired it on-site. He also checked the door’s balance and made a few adjustments that made it work smoother than before. I really appreciated their honesty and efficiency."

"Josh, the serviceman from A1 Garage Door, was on time, did a complete inspection of both garage doors, found the problem, serviced completely both doors and within a few hours . He explained everything he did, and reprogrammed our garage openers. We were very happy with this entire process."

"This guy showed up quick. My garage door wasnt opening and sticking horribly. He showed up and fixed it like it was nothing!! Got it unstuck and now it opens like BUTTER!!!! Hands down the best guy for the job. 10/10 if you need someone to do quality work and be efficient then this is the guy!! He has my business and all future business 100%"

"Getting your garage door repaired is expensive."

"Our garage door opener stopped working on a Saturday and we couldn't even open it manually. They responded to our call immediately, were out quickly and resolved the issues. Michael got the problems figured out and fixed everything in a timely manner. I appreciate all his hard work, everyone I talked to was friendly and helpful. I will be calling them from now on with any questions or work needed. So glad to have found their company and highly recommend them."

REL Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests and make their concerns the basis of our business.\n

"Very satisfied with their work - they did a beautiful job! Joel and his assistant, Chuck, installed 2 new garage doors as well as 2 garage door openers (this house had never had garage door openers). Joel went over all of our options regarding repairing our old doors versus getting new ones as well as the range of garage door opener options. Communications were great from start to finish, from fine tuning the options on our quote, to scheduling the install. They arrived promptly, the install was done in the time predicted (about 5 hours), followed by a thorough clean up and post install instruction re: features of the openers. Highly recommend!"

"Iâ d recommend this business to homeowners. It was easy to get consultation and install in consecutive days. Service was great! They appear to be experts on the specifics to garage doors and openers."

"Excellent customer service. Arrived on time. Very professional, Open and upfront about products and pricing I recommend D'Garage Door Services for all your garage door needs. Thank you."

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When speaking to the customer service representative and explaining that I was looking to purchase a new remote controller for my car, he was insistent that I set up an appointment to have one of their technicians come to my home.  I explained to him that I didn't need a technician and was only looking to purchase a remote control unit.  He insisted that to purchase a remote control unit it would require the technician to deliver the remote and the best thing to do was to set up an appointment.  I then inquired whether they carried the type of Overhead Door remotes and offered to send him a picture of both the garage door unit and the existing remote control unit so they could confirm.  He did not want to take that approach and insisted that we set up an appointment for a technician to visit.  At that point, I agreed to set up an appointment and the customer service representative said they would call me 30 minutes before the visit to make sure I was home.  This initial conversation occurred at 3:22 pm.  At 3:38 pm I received a call from the technician who was sitting in front of my house.  After explaining to the technician what it was I was trying to accomplish, he reveals that he does not have on his truck a single remote to sell to me.  He then calls his technical support desk and informs them that I want to purchase a remote but he doesn't have one to sell.  He attempts to have them cancel the appointment but after speaking with them further he informs me that I am obligated to pay a $39.00 service appointment fee.  The technician left my home at 3:53 so the duration of his visit was 15 minutes and the time he spent talking on his phone to his technical support was 8 minutes of that. 

This was a complete rip-off.  First, I repeatedly informed the customer service representative that I was inquiring to purchase a remote control unit and offered to take a picture of the unit itself and the existing remote so they could then inform me whether they had the remote control unit available.  Second, the technician who was assigned to visit my home was in route to another appointment but my home was in between his previous and next appointment, so responsive, but not prepared nor equipped to meet my needs of selling a remote control unit.  Following the visit of the technician, I contacted customer support and spoke to Kaleb and informed him of my issues and experience.  Kaleb agreed to listen to the initial phone call held with the customer service rep who scheduled the appointment.  Shortly after speaking, Kaleb called me back and offered to return the $39.00 fee, which was appreciated, but what I learned is that the function customers interact with is really all about "setting up the appointment" and not equipped to really understand use cases or issues that go beyond the typical garage door broken scenario.  This appointment factory is designed to get you through the process and it may or may not be useful to meeting your needs.  For example, when the technician concluded that they did not have a remote controller to sell to me that was the end of the service commitment --- transaction over.  I was handed the name of a retail store up in Conroe that "may" have a controller but there was no follow up on the part of the company to close the loop, find the controller and get it into my hands.  Not a great way to build a business. 

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