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"Professional job from sales to final walkthrough. Each of the Home Genius representatives, sales-Jimmy, project manager-Omar, and the work crew were there to answer any question and keep us updated throughout the project. Looking forward to working with their windows guy, Tim, on the next phase."

"Excellent from start to finish!"

"Shawn was our salesperson and was detailed and very informative, not pushy. Matt was next with information about the roofing team. The roofing team did a great job and cleaned up after they were completed. We also had new gutters installed a few days later. All was great!"

"Professional and reasonably priced."

"I am a very satisfied customer! I just had my roof installed and this was the best home improvement project to date. TY did a wonderful job explaining the roofing/quote process and ensured I understood and was satisfied with both. AJ the project manager did an excellent job managing the crew and keeping me informed of the install from start to finish. And Finally...the crew was on time, very professional and respectful of my property. I absolutely recommend Home Genius to anyone who's looking for a top notch company for their home improvement needs. Ms Davis, Odenton, MD"

"John did an excellent job of documenting storm damages to my roof and making the argument for a full roof replacement with insurance. He was professional, on-time, and very knowledgeable."

"Great impressed"

"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."