Get matched with top walk in tub installers and replacers in La Plata, MD

"As a disabled veteran, I thought this company cared about me in a way that I would feel proud about. They came in, gave me the pitch, told me they worked with veterans and knew what paperwork needed to be done to send to the VA and I went with it hook line and sinker. It?s been a month since the walk-in shower was completed, and they have yet to give me the needed final paperwork to give to the VA to process for my HISA verification. Their call center not only lied to me telling me that they were going to send it, they lied to the VA who also called and was informed they were going to send it to them also. As a veteran, I would stay away from this company, far away from this company because of their non-commitment to finish what they started. The workers are superb, the sales team and customer service is trash. I apologize for the tone but I am very upset and it took me 39 days to post this because I thought they were actually working the issue but they aren?t. "

"LFC did everything we wanted and more. They did everything right and efficiently. Their customer services is the best we ever received. Jan's design ideas were better than we expected. Ceramic tile, closets, countertops and backsplash, drywall, electrical, flooring installation, interior painting, granite installation"

"Excellent work and a pleasure to work with!!"

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Rich and Mike did an amazing job going over the multiple options they thought would be best for our family. We’re extremely happy with the windows and doors. Every step of the process was seamless and I never felt like I was being sold. No scripted sales pitches or 50% of deals and discounts. Just one honest quote that was inline with the other companies best deals. Would highly recommend them to anyone."

"Very professional. Got in (used tarps where needed). Did a fantastic job and got out in 1 day (cleaned up and removed old materials). Followed up with us to make sure that everything was to our satisfaction. Will use this company again!"

"Construction has blatantly breached our contract. I shelled out a whopping $10,000 for what was supposed to be 20 simple outdoor steps, and instead, they?ve turned my hillside into a chaotic excavation site?a complete and utter disaster! After six long, wasted months and all that money there?s not a single thing to show for it except the extensive damage they?ve inflicted on my property. How could they let this happen? It?s infuriating and heartbreaking!"

"Very professional. Showed up on time, priced fairly, easy to work with. Technicians were respectful and true craftsmen. They worked 3 long days and cleaned up each day. Brent, GC, made sure each day we were satisfied. Just followed up again after 2 weeks. We highly recommend them. The photos were before the custom glass doors were installed."

"Very professional and courteous. Fantastic job "

"I asked for a complete bathroom makeover and left the vision up to Mike — and I couldn’t be happier. From securing the foundation and properly waterproofing the space to the final finishing touches, everything was handled with professionalism and care. The black and white tile design is absolutely beautiful and timeless. The built-in bench and handheld shower add comfort and functionality, and I specifically requested a serene, open space without glass — which was executed perfectly. The entire project was completed with great communication, attention to detail, and at a reasonable cost. I absolutely love the finished product and highly recommend Mike, City Renovations & Remodeling, LLC"