Get matched with top drain line breakage camera locaters in Lake Zurich, IL

"We have had a problem with our main building drain line clogging once a year, every year, since we purchased our home 14 years ago. We had it cleared around Thanksgiving of 2022 and it was again blocked only 2 months later. Fed up, I wanted to understand what the exact problem was, and proceed with fixing it. Tim and I spoke at length and therein I explained the history behind the issue (including experience from rodding the line myself on previous occasions). Tim explained what he thought the problem might be, based on his experience, and discussed various options including firm costs (not the "well, it will cost somewhere between $5 and $50,000" BS). We talked for about 30 minutes whereas conversations with other plumbers usually lasted all of 3 minutes wherein they explained how much it would cost, how they expected to be paid, and when they could come out. Tim showed up promptly at the agreed-upon time with Pedro and the two of them went to work. Without going into details, those two spent approximately 4.5 hours working my issue during which time they mechanically rodded the line 5-6 times, ran a camera into the pipe following each rodding, and then hydro-jetted it twice (might have been three times and they inspected the line using the camera after each hydro-jetting as well). I paid extra for the hyrdo-jet but I knew that they would probably need to resort to this following our phone call and again, I understood going into it exactly what the cost would be. These guys really busted their tails (other plumbers were typically in and out in an hour or less) and from what I could actually see via the camera, Tim and Pedro appeared to fix the problem once and for all. I spent a lot of time with them (as an engineer, I am curious by nature) and I felt like there were times when they could have said "Yeah, good enough" but they would talk and say "yeah, we should really do [this] again." In summary, Tim and Pedro were very professional, VERY hard-working, and extremely thorough, and I received a service that I feel was far in excess of that provided by anyone previously. Tim is the only person that I will call in the future should I need this service again (but I doubt it!). Finally, there were not surprise or escalated costs. Fantastic experience! Thanks Tim and Pedro!"

"1960's home. Original copper and cast iron pipes. Well water. There was an extreme Sulfur smell that penetrated the whole system even with single stage carbon filters and a thorough bleaching and flushing of the system. All Affordable installed all new pex supply lines throughout the home, and replaced all the old drainage lines with PVC. There was an immediate improvement in the odor. Their team was professional, knowledgeable, and hard working. They took precautions due to COVID. They laid tarps down to protect all the flooring, and did a good job of cleaning up when they were done. I was especially impressed by Juan and Cornel. The quote and Initial scheduling went very smoothly. They were prompt, friendly and informative, and completed the work quickly and efficiently. Unfortunately, a couple of the items I had ordered from alternative suppliers were delayed due to COVID, so they had to schedule a time to return after the remaining items were delivered. The scheduling of the follow-up appointment was a bit difficult, and is the only reason I did not give them all 5 stars. I am a DIYer, so I did not have them repair the drywall or finish the entire bath remodel, but I have attached a few pictures anyway. I am a single middle aged woman and I never felt talked down to or taken advantage of. They were wonderful, and I would highly recommend All Affordable Plumbing!"

"We have had problems with our sewer line backing up for the past 17 years. Would always call different rooder router company's to get it unplugged. Used to have to do it at least twice a year and then it turned into 3 or 4 times a year. The last guy we had told me he was going to have to rip up my floor in order to fix the problem. I was beside myself.... Then about a year and a half ago I got the name of J&S plumbing from my brother in law who used them for the village of Arlington Heights. He told me to call and ask for Brian (Buck) and get a 2nd opinion which we did. Brian put a camera down the sewer line and saw that the pipe under ground was broken and replaced it for us. No other company in all those years even bothered to put a camera down there to see what the problem was. Brian suggested we get the line hydro jetted when the weather broke. We had no problems with the line for about a year and a half and the sewer backed up again. We called Brian and he sent Daniel to hydro jet the line. Daniel came with two other guys and got my sewers all cleaned out. He was kind, honest and friendly. I would recommend J&S Plumbing to anyone who wants to be treated fairly with great customer service. If there was more than 5 stars to give I would give them more. They are an honest, fair company! Thankyou Brian and Daniel its a relief to know I can count on you to help me when needed! Colleen"

"Called Weds morning and David and Kori were there by noon. They hydro jetted the corrugated drainage pipe from the source to the end and then backwards again to remove the obstruction. Free flow of water was quickly restored. They also jetted a second line from the drain site backwards and the return of that one was clear water as well. Cannot recommend this company highly enough. Promptness of service, very professional work ethic with great success, and very reasonable cost. Better yet they let this old Do it yourselfer watch and answered all my questions about what was going on. Anyone who needs sewer or other drain lines cleaned or worked on should call Econo Sewer and Drain."

"I had a great experience with this sewage company. They came out quickly, cleared my main line, and used a camera to show me exactly what was going on—I had tree branches causing the blockage. I really appreciated how they took the time to explain everything and made sure I understood the issue. Very professional, efficient, and honest service from start to finish."

"My situation was particularly difficult, with my drain clean out being in my crawlspace in a cramped spot. Bob really impressed me with his ingenuity, and more importantly his confidence in how to best do the job. Bob and Kevin got my main sewer line cleared and everything cleaned up in 2 hours. I highly recommend R.A. Mechanical."

"Tub drain was severely clogged. Thomas quickly and efficiently unclogged the drain and ensured that everything was running smoothly. He cleaned everything up afterwards as well. I will definitely be calling them again when I need a plumber."

"EXCELLENT! The pipe clogged on a SUNDAY AFTERNOON, of course. Water was leaking into our basement! I started looking for someone with 24 hour service, and no one could come out. Then I got a call from IL Sewer and Drain. Joe said he could be out in about an hour, it was already after 4:30 pm. He came out, and was able to unclog our pipe! But upon inspection, the pipe needed to be replaced. He was able to schedule it for the next morning! The work took a few hours, but was all finished and cleaned up! I would not hesitate to hire them again or give them an outstanding reference."

"I used one of the Angie's list coupons. From the time I phoned to confirm Lifeline comes as far out as we live to the completion of the job the Lifeline team was courteous, professional and personable. When I called to confirm they will come as far as we live (Oswego) the rep on the phone, after saying yes to our location, ensured she understood the problem and worked with me to find a convenient time for the appointment. On the day of the appointment Brent and Anthony phoned ahead to say the were on their way and provided an ETA (which they hit). Upon arrival Brent, who was the point man, went out of his way to great me and introduce me to Anthony, his trainee. They both immediately put on the booties and asked to see the problem. They, too, confirmed they do not need the city to turn off the main line into the house. Brent wrote up an estimate on the spot. While doing the work he also answered a general question we had about the smell in the basement and suggested we look into our dehumidifier's possible recall. He mentioned many are on recall. Both those extras were not required for the job in question but showed great care for us, the customers. Brent and Anthony were done within the hour even after cleaning up and walking my wife and me through the work completed."

"When one is looking for a plumber, if you?re like me, it is possibly an urgent situation (as in in my case a sewer that was backing up.) So, to save you time, I?ll start with my bottomline opinion.  Reliance was excellent!  Alex, the owner, John, Cesar, Keith, and all the guys who worked on my home were honest, hardworking, and kind human beings.  They were also really good plumbers?. but, in my estimation the humanity that the company is seriously priceless.  It was the first time I worked with them, and I know that it won?t be the last.  They will be my first ?plumber? call.  I have them in my cell phone. <br /> Now, to return to the beginning of my tale. I noticed an increasing amount of dirt around the sewer by my washing machine. (My laundry room is on a slab on the main floor.)  I called a different company that came out to rod the line from an interior clean out in my family room.They worked tirelessly for a day, but couldn?t get through, ended up getting their rod stuck in the line, actually had to return the next day to retrieve their equipment.  Based on their camera and detector inspection, they advised that I needed to dig down to the sewer.  Based on their staffing and scheduling, they simply didn?t have the manpower to handle it at that time, and recommended I call another company. <br /> And that brings me to Reliance.  I called them first time in the morning.  John showed up that same day to estimate the job.  On Saturday...yes, on a weekend,  they began breaking through to the sewer. (They knew I only had a very minimal water flow and responded immediately to the urgency of the matter.  Over the next week they put in an exterior cleanout (much better for the future than my inside one) repaired the sewer that had corroded, replaced backfill and concrete, rodded to the street and then discovered that due to the roots by large evergreens they needed to power wash it, which they did the next day.  They were at my house a full week. They worked hard.  They were respectful and not only worked to fix the problem, but to make sure that I was informed and pleased with their work. I was rather distraught about the situation, and those guys made it as calming as it could be - considering I had to go elsewhere to shower, etc.  I want to add that Alex, the owner, actually came to my house several times to check on the progress and even after it was done to review the entire job.  He was a total stranger, but I would have been proud if he were my son! He was exceptionally considerate. What a nice young man. <br /> I would be remiss if I didn?t mention that there were issues? life?s rarely perfect.  In part some things went wrong because they were starting where another company left off. In hindsight, I think they should have repeated some diagnostics to pinpoint the location of the problem. I?d suggested it, but they didn?t.  I wish I would have insisted. The result was that there was additional  jackhammering/digging in the driveway before they discovered that the break was just two feet  inside the house, instead of a few feet outside that same wall. They had to move indoors on the following days to open the floor in the slab.  But, they made good on their error, and didn?t charge for the additional work.  It was longer project, slower, but they kept going till it was done RIGHT. It was more money than initially estimated because they couldn?t have known that the roots would require the power wash.  And digging indoors is more time consuming.    <br /> I should add that on the days they were working outdoors it was brutally cold...remember that week?  Not one man ever complained.  And on the last day when they were power washing the sewer (temp had gone up), I asked if they could wash the driveway to get rid of the dirt residue from all the digging so that I wouldn?t continue tracking it into the house.  They did and were proud of the results. <br /> People taking pride in their work and caring about customer statisfaction is all too rare in our world today.  Want to see it?  Call these guys.  As horrible as my situation was, at the coldest point in the year, Reliance made it as positive as possible. Thanks. <br />"