Get matched with top sink installers in Lake Zurich, IL

"Todd and his team are professionals. They were very thorough and progressed through multiple steps of rodding and jetting before finally having to dig in the yard to add a cleanout to resolve my sewer issue. The entire team was contentious and intent at every step. Unfortunately, my 60+-year-old pipes needed a bit more than could be managed from inside the house. Not only were they professional and aggressive in resolving the issue, but they were also very responsive to our urgent needs and showed up when they said they would for every visit. Great guys and fair pricing...highly recommended"

"As many people in the Chicagoland area likely experienced, we had some plumbing issues as a result of the Great Polar Vortex of 2019. Since we were running our water to prevent pipes from freezing, we found that we had drainage issues with our upstairs bathroom. We noticed a leak staining our kitchen ceiling and basement wall so we figured it was coming from the upstairs bathroom since that's where we had the sink turned on to drip. Guillermo came over on a Saturday to take a look at the problem. He arrived on time but wasn't 100% prepared for the task at hand. I was a little concerned with his indecisiveness on where to begin looking for a problem. He kept asking me where I wanted him to cut into the wall and look but I'm not the professional, you are. I guess maybe he was doing it because he was going to have to cut into drywall and he wanted me to give him permission to do it so I wouldn't be mad? I'm not sure but it wasn't super professional especially since I have no clue what is going on inside the walls. I don't know what different types of leaks look like and, presumably, he does. He ended up cutting way too much drywall, including in the back of the pipes and then couldn't even see the drain pipe to the plumbing he was there to inspect. Our insurance likely won't cover that so we'll be on the hook for repairing it. Sigh. Once Guillermo guessed the source of the leak, the plumber still had questions. He basically said he could cut into the ceiling under the toilet and look around or take the toilet out and see if it was a flange issue. He wanted me to make that call even though I don't know anything about plumbing. Of course, he cuts into more drywall, can't see a leak, so he still has to go take the toilet off. Turns out the toilet and the drain pipe were the issues. In the midst of cutting into the ceiling, the plumber realizes he doesn't have a ladder tall enough to see into the ceiling and neither do we. He has to go to a hardware store in the middle of all this to get one and then he comes back with a broken one (not his fault, but such a time suck). So he's out again to get a new ladder to replace the broken one just so he can look up into our ceiling. I feel like all the plumbers should be equipped with ladders and other equipment they might need in all kinds of houses because we aren't the only people in Chicago with high ceilings. That ended up being 90 minutes of time we'd never get back just waiting for him to come back and finish the diagnosis. Once we figured that out, we waited for the instillation crew to come in and replace a few feet of drain pipe and install a new flange for the toilet. We had to wait four days for someone to come and do the install which seems a bit long for a job that takes about two hours. Same thing happened with the install crew: they didn't have the correct size flange so they had to stop work and go to the hardware store. They were gone for almost an hour so my husband was just stuck waiting. They did a good job on the install once they were back and had the right equipment so our toilet is in fine, working order and draining properly. We ended up paying about $1900 for all of this work, the majority of which was labor costs. It really seems a bit high that these guys are making about $250 an hour for "work" that included going to Home Depot to get more supplies that they didn't come with in the first place. The work they did shouldn't have even taken that long and I got stuck with the bill, which seems odd. Another $375 of that was just to let the first plumber make holes in my wall that weren't totally necessary just to discover the toilet flange wasn't big enough. I know that it's not his fault that he couldn't see that the toilet was installed improperly from the outside, but it was really upsetting to have the plumber basically ask me what to do in terms of where to look for plumbing problems I know nothing about. Their customer service was always nice and easy to deal with, so that was a plus. Overall, I am happy with the work that they did since my toilet works and is no longer leaking, but I felt like the process of dealing with the plumbers in the house was somewhat unprofessional since the first didn't seem to know what to do and both sets of plumbers did not come prepared with the equipment they needed to do their jobs."

"The jobs went very well. Gus arrived on time, replaced screens quickly and cleanly inside our home on a tarp, and also replaced two broken hinges on a kitchen cabinet. Both jobs were completed in the estimated time and the price was exactly as quoted beforehand."

"He found and corrected leaks, replaced disposal and outside spigot."

"Matt and I discussed the potential work over the phone, and he was able to give me an accurate estimate of cost, so I gave him the go-ahead to do the work.  He arrived on time with an assistant and got started right away.  In all, the work to strip and finish the tub took about 4 hours, as Matt told me to expect.  I believe drying time was 24 hours.
The results are terrific.  The tub looks good as new - shiny and bright  As an added bonus, the bottom of the tub is textured, meaning I no longer have to mess with a plastic bathmat. 
The tub is original to the home and, over time, the stopper in the drain disappeared.  I bought the home several years ago and have had to use a rubber stopper in order to fill the tub.  You know the know kind...a white rubber stopper complete with a chain.  Matt turned me onto a company who sell a cool fix for that problem.  I ordered a new drain, in the finish of my choice, that glued right on top of the existing drain (with a built in adhesive) including an integrated pop-up stopper and a strainer.  I bought a 2 piece set that included an overflow to match the drain and the total cost was around $50.  Thanks for that tip Matt!
"

"

I usually don't look forward to giving reviews because if I can't give a stellar review I'd rather not give any review -- just my nature. But with the Plumbing Doctor I have never had a better customer service experience than I had with John and his staff.

I had a pretty bad leaky outdoor faucet and when I saw the Big Deal for an outdoor faucet replacement I did an impulse buy hoping that's what I needed. John got back to me within the 2 days the deal said he would and we made an appointment within the next few days.

His serviceperson arrived on time and went to work. That's when we had a problem. When he was trying to change the assembly, it broke off inside of the wall between the inside and outside walls due to the way it was originally installed. He said he would have to open up my inside walls to get to it, which to me was not so much the problem as it was to getting to the wall as I have a one piece desk-hutch unit that hugs that corner of the wall and basically is non-moveable. Lucian (the plumber) had John call me and said even though opening up walls is not part of the basic service, they would cover it because the pipe broke while the technician was working on it. Whew! I was not ready for major plumbing expenses for a leaky faucet.

Lucian had to take apart some panels under my desk and make 2 holes in the wall before he able to fix and replace the broken section of pipe. When he was finished he said I would have to get someone else to fix the holes as he didn't know how to do that. I was a little disappointed but more concerned that mice or bugs would come in from the outside. About an hour later John called to ask if I was happy with the work done and I told him I still had holes in my wall, he said he wanted me to be "100% satisfied" and said he would send someone over to get them patched. Since that was a Friday, I received a call on Monday from a different gentleman who made an appointment for the next day to finish the job. He brought pieces of drywall and spackle and finished the job. He offered to come back when the plaster dried to sand it down but I told him not to bother that I would worry about it when I repainted the room since the patching was hidden behind the desk panel. He put everything back, cleaned up and wanted to make sure I was a satisfied customer. I cannot believe it. These guys were really concerned about getting the job done, on time and correctly. I would trust them with any plumbing job in the future. And, by the way, the faucet works great and doesn't leak!

"

"They were professional did a great job and cleaned up after they finished. Now all my drains work. I will use them again."

"Dmitry and his team were phenomenal throughout the entire process! All of my bathroom fixtures and flapper valve were worn out, leading to multiple leaks. They were able to identify the sources and replace all the parts quickly and professionally. Thank you! I highly recommend CJ Plumbing & Heating. Would work with again, too."

"The crew of two arrived promptly in the morning, and were professional and efficient. Replaced two old pull out faucets with two new pull down faucets that we purchased. We also had them inspect the sinks and garbage disposals to make sure they were secure, and re-caulk around the sinks. Shortly after they left, I checked the pull down on the island which was fine, but the faucet on the double sink had problems with the pull down. I didn't notice it until five minutes after they left, so I called to let Derek know. Derek came out mid-afternoon to take a look, and moved the drain line for the dishwasher which was restricting the new pull down hose."

"

The job was done with the highest degree of professionalism and the cost was reasonable. I was so pleased that I scheduled a second appointment on 11/23/2015 for power4 rodding and to install bathroom faucet.

The men were pleasant and very professional - in addition they took off their shoes at the door and cleaned up when done. Unfortunately on the job for the bathroom faucet the old pipe to sewer was corroded and they had to go out and get additional parts which they did and the price to correct my issue was reasonable.

This is the best plumbing service I have used in the last 20 years so going forward if I have plumbing work done it will ONLY be done by AAA Walsh and sons.

Galen Edmondson

"