Get matched with top sewer main install, replace or repairers in Lakebay, WA

"The actual work has not started yet but if it is as professional as the contact we have had with Hart's then this company is golden! We are having a water heater replaced and a sewer trenches lining installed."

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guaranteeing your satisfaction

"Great company, called about a backed up toilet. They were able to come out first thing the following morning. Jordan and Jeremy showed up in the freezing cold and cleared the clog on the drain line very quickly. They also took extra time to scope and jet the line and found a busted pipe and extensive roots in the lines as well. They got everything cleaned out very quickly and left me with a product to help keep the roots away till we can get the pipe fixed and possibly get a liner installed in the future. I would recommend Zoom drain as they were fast, professional and reasonably priced. Thank you for great service."

"Business was willing to accommodate a short notice repair appointment for a pending home sale. Technician was prompt and efficient with all repairs and future recommendations noted as per request. They provided a certified plumbing inspection report as an addendum to the home sale inspection report as well. Overall, I would highly recommend the business for all plumbing needs. Excellent customer service and knowledgeable technicians."

"Very nice guys, clearly knew what they were doing. Got both jobs completed quickly (replace garbage disposal & kitchen faucet) , made sure everything was working, recycled the old parts & completely cleaned up before leaving. Would/will hire them again as needed ð"

"Turned out to be a bigger project so we needed a licensed plumber. Found Gray's Rooter on Angie's list and called around noon Friday for an appointment. They said they could be out to help us around 2:00PM. They arrived as promised. Confirmed where the leak was. The removal of the old faucet required a power saw as it was rusted in place. Hooked up the new faucet and made certain all worked with no other leaks. Cleaned up area after completing the work. Finished the job within the two hour window for the cost they quoted us and guaranteed their work for the life of the faucet."

"Really enjoyed working with this company. They have top notch communication that automatically keeps you updated on the status of the appointment, when they will be arriving, and who to expect. A photo ID of Kyle was sent to me before he arrived, which was very helpful in knowing who to expect. Pricing was reasonable, and inline with other services. I like that they offer discounts to veterans. The faucet replacement was done quickly, and very professionally. The new faucet is solidly installed. No leaks or loose fittings. Very pleased! I will be choosing this company again for future plumbing jobs I have planned."

"Called at 11:30 and David was here at 2:00. Cleaned drain by 2:30. He was efficient,  friendly and we will definitely call this company again. Thank you!
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"I am very pleased with Loyalty - I called James late on a Saturday night when I stepped in a puddle of water in our basement. He was there the next day, cleared our clogged drain, cleared our sink drain, installed a new p-trap, and left everything clean. He didn't overcharge me or try to upsell me on anything."

"Their work was very professional and courteous. The perimeter drain involved a lot of jackhammering, and hauling buckets of concrete/rubble out, as well as mixing bags of concrete and hauling many bags of concrete. All *very* labor intensive. While on the worksite, they accidentally struck three sewer lines, and performed repairs. Some of these repairs required extra work, which we negotiated to my satisfaction with their supervisor before the job was complete. The drain itself has been in place for one full year now, and has certainly prevented my basement from flooding at least 5 times this winter. I can hear the drain pipe discharging into the sump well when we are at flood stage. The pump, drain, and discharge work all as expected, except for one caveat. The bid was for a complete perimeter drain along the basement cold seam, except where the basement fireplace is located. It terminates at both sides. When receiving the bid, I asked if that was going to be a problem, he said no - there was sufficient drainage to intercept any water on either side of the fireplace. Later that season, I contacted Permadry because we noticed visible wet spots on either side of the fireplace in the few inches between the fireplace and the end of the drains. This, and the continued efflorescence in the brick meant that we had a moisture issue on the fireplace. Upon contacting them, they told me that they do not do fireplace work. I reminded them that they stood by a lifetime guarantee for their work. They reminded me that it doesn't include fireplaces. So, I have minor water intrusion next to my fireplace that they were unwilling to inspect or troubleshoot. But my basement isn't flooding. Later that Spring, when conducting a sewer repipe under the house, we uncovered debris (cast iron and rubble) that had gone into one of punctured sewer pipes, and had traveled 8 feet. The unforseen work is always unforseen. However, my pipe repairs could have been problematic. During our repipe, we re-laid all the pipe Permadry repaired. And, while their repairs were serviceable, they were not done as a plumber would have and could have caused problems in the long term. The debris certainly would have. While this review may sound overly-critical, I am not critical of this company. I had a very large, unpleasant job and they carried it out with great professionalism. I would hire them again. Unless I can find a company that includes fireplaces in their waterproofing work."