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"First item was motor would not shut off. Honey said to replace hot tube pump, after numerous called and texts finally returned and installed pump but never fixed original complaint. Pump still can not shut off."

"Excellent service, very knowledgeable and helpful, an eye for detail and the upmost excellence. Went above and beyond!"

"He was more concern about the politeness then the work. They cover the furniture. But when the finish they did not cover. They got paint all over my floor and drip in the paint. For what we paid, I was very disappointment."

"DO NOT HIRE THIS COMPANY TO RENOVATE YOUR POOL. They will do the job, make a mess, create problems and once they have your check, Izabella will disappear. Renovated our pool in May, 2022 and was immediately notified of a problem with the quartzite finish. She disappeared for 21/2 months and until a call letting her know we would take further action, she finally showed up. Now, she is blaming us for the problems she created and is acting as though she is doing us a favor by suggesting a solution that may do further damage. AGAIN, I CANNOT SAY IT ENOUGH--DO NOT HIRE Izabella at PRICE RIGHT POOLS. Terrible!!!"

"We scheduled to have our retaining wall done back in April. Kelly, the owner came out to give us a quote and we scheduled it. He said he had some other Jobs to do before ours but he would fit us in during the month of August and we should reach out to him around the end of July to get a more firm date line of when he would break ground to fix our falling retaining wall. I reached out at the end of July as we discussed and he said due to the rain he didn’t know when he would get to us but it would definitely be in the month of August. I told him that we were selling our house and as long as I could have a firm week that he begin work- that would be enough information to list our home for the new buyers. He gave me the runaround and said due to the rain he would still not be able to make it out and wouldn’t know when he would be able to make it out. I gave him another week and checked the weather, it rained one day but the ground was solid and dry for over a week and still we heard nothing from him. We reached out again in the middle of August, the 14th, And I asked him if he knew which week he might be able to start work, and he tells me I should sell the house as is. Bet your britches I will attach a screenshot of his response. So unprofessional, he wasted my time for months and because I had him scheduled of course I did not schedule another company to do the work I needed done! He was rude and short and uninformative. I tried to be nice and civil, even extra friendly to let him know I was flexible and I asked him if he knew which week he might be able to start work, and he tells me I should sell the house as is. Bet your britches I will attach a screenshot of his response if I could!! So unprofessional, he wasted my time for months and because I had him scheduled of course I did not schedule another company to do the work I needed done! He was rude and short and uninformative. I tried to be nice and civil, even extra friendly to let him know I was flexible But still he was evasive and gave us no answers. A complete waste of our time money and it is now costing us big as we try to sell this house. I would never recommend him or his business and I’m beyond upset- if I could negative star him I would!"

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."