Get matched with top tankless water heater repair pros in Landis, NC

"The individual who came to my house to give me an estimate did an outstanding job explaining everything. Due to the extensive modification that would have been required to install a tankless water heater I replaced the existing water heater in kind. I would not hesitate to hire them for future work."

After a quarter of a century in business, Horizons Services, LLC, remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

"Removed 20 year old water heaters. Installed tankless water heater. Very pleased with product. Plumbers were prompt, knowledgeable, explained all options available, gave us an in service of our unit after completion of installation. I feel like we received excellent value for the money. Would highly recommend this company."

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Based on the favorable reviews of other members, I called three providers at noon. Unlike the other two, owner Scott Martin returned my call within 20 minutes even, as I learned later, he was away on vacation. I explained my heater had burst and needed quick replacement. I brought up the possibility of installing a tankless heater. He asked about my household make-up and usage, and advised the extra expense would not be cost-effective. He is a Rennai Tankless dealer/installer! He said he might be able to get a technician available in 2 hours and would call me right back. He did, and we arranged for a 4 pm installation.

His tech, Michael called 15 minutes beforehand reporting a traffic delay and he arrived soon after 4. He was very professional and, working alone,  completed the removal and replacement by 7. He checked the connections, discovered a small leak, and fixed that. We had hot water that evening. Scott did not charge extra for an emergency call that ran over into the evening; and, he applied an additional discount for my having found him through Angie's List!

The next day I discovered another small leak, called Scott and Michael was there and had it fixed by 1 pm.

I can't thank Scott and Michael enough for their responsiveness and professionalism. THAT'S how to run...and grow... a business!

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"Hometown Plumbing installed a tankless water heater for us. He was timely, professional and courteous. He beat the competition on price and deliverables. When we asked him about inspections for the work ha made that happen too without complaint or issue. I highly recommend them for your plumbing needs! Will hire again."

"We have searched for a good, reliable plumber for years and tried quite a few before finding E R a few years ago. We have used them for water heater replacement, water line repair, and most recently, replacing our main water line after our water bills shot out of sight. E R is not necessarily the least expensive, nor are the the highest, but they are extremely responsive, personable, professional and do quality work. I was very impressed when I submitted a request online on a Sunday, non emergency, and got a call back in a short time. That wasn't requested or needed, but very much appreciated. After they came out and determined the problem, I received a quote from Dave that night and prompt answers to questions via email. We've had the same plumber, Taylor, for most of our service and really like him. They did a quality job replacing my water line. U should have listened when they recommended replacing vs repair a few years ago and it would have save me some bucks. A few days after they left, I discovered my irrigation was off. The came back out the next day after I called and realized there was a connection problem and quickly rectified. I'm glad to have a trustworthy and reliable plumber and plan to continue using them in the future."

"Water heater failed. Needed to have it done right away. Their price was around the same ballpark as the other quotes. They came prepared with a water heater. The others did not. Since they had one and could do the job right away, they got my business. Nice young man and he did a very nice job."

"Very happy with the team that installed my water system. Not only is taking a shower 10x better. But the drinking water is fantastic. Thanks Vinnie and Purefect Water Solutions. I would recommend them anytime!"

"The water heater instillation went well. When the plumber left, I noticed that the diverter valve was still leaking. I called and was told that it would need additional work. The plumber didn't say anything about it before he left. I asked for a quote on getting that work done and was told she would get back to me. I didn't hear back and contacted them again a couple days later asking again. They just never responded. Never knew why."

"We thought there was a problem with the water heater, but there was actually a leak. Brad found the issue and got it fixed up right away. He was super nice and also arrived much sooner than expected. A++!"