Get matched with top wood flooring refinish pros in Lansdale, PA

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"I wasn?t entirely happy with the results. The customer service was fantastic but the work itself was lacking for how expensive the project was. They weren?t totally transparent about what would be done and what wouldn?t be done."

"Excellent service, great communication. Doug was very knowledgeable and they even replaced damage boards for us. Would highly recommend!"

"Russ was an excellent contractor. He installed wood floors in the dining room and living room and also recommended how to take care of them. It's been a while since he did this job and floors look like new. Very professional and excellent manners. Highly recommended and will contract him for any new project we may have"

"Julio and his team sanded and refinished about 2,000 sf. of 100-year-old hardwood in our home, as well as adding new flooring to match the old where we had made some changes to the structure. This included some fine detail work. They were fantastic! The crew was punctual, came with a great attitude, and did very clean work. When another contractor drilled a bunch of unnecessary holes in our floors, his crew replaced the boards with matching wood for a reasonable price and it looks good as new. Julio was good at explaining the process and keeping communication open throughout. His recommendations were good, he understood what we were going for and we are very happy with the finished result. I wish every contractor was this professional!"

"Pablo is a superstar! I've never seen a man work so fast or so hard, and the finished job was spectacular. Cannot recommend this company highly enough."

"Jack responded promptly to my inquiry. When I had to postpone my install due to a family health issue, Jack & Andrea were accommodating and the job was done later. The two installers answered my questions, listened to what I wanted, and did a quality job. And...the total cost was less than another estimate I got."

"Stephen was terrific - we were in a bit of a crisis as our previous contractor had walked off the job, saying he couldn't do what we wanted - which was to blend the color of the floor so that a newer and older section would harmonize - Stephen took the time to do a number of stain samples, and worked to create an wonderful color match. He is careful, thorough, knowledgeable - and reliable, timely and pleasant to work with. The whole project took a near disaster to a triumph. Really happy to find him - would happily work with him again. "

"Outstanding workmanship, great selection and good prices. I highly recommend them."

"Dear Michael & Son Customer Service Team, I am writing to formally express my disappointment and frustration with the lack of service I received today. As a customer enrolled in your Unlimited Service Plan, I expect timely communication, reliability, and a basic level of professionalism. Unfortunately, today?s experience fell well below those expectations. The service provided was inadequate, and the lack of follow-through and responsiveness was unacceptable?especially for a customer paying for a premium plan that is advertised as offering priority care and peace of mind. Being on the Unlimited Plan was a key factor in my decision to continue doing business with your company. Experiences like this call that decision into question. I did not feel valued as a customer, nor did I receive the level of service your company promotes. I would appreciate a follow-up to discuss this matter and understand how you intend to resolve it. "