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"I have to preface this entry with the fact that I NEVER write reviews, so the fact I m actually taking the time to do this should tell you all you need to know. If you want details, please proceed... Marty was incredibly helpful throughout the process. He came by between other jobs the day before the install to talk through the process and answer all of our questions. He was candid, clear, and very professional. Marty and his team showed up on time and after a brief review of the process, jumped right into the job at-hand. Marty s team included his son and three other young men. They were all polite, friendly, and professional as well. They completed the install in under 4 hours. We had some other work being done on the roof and he coordinated with us to make sure all of fit together perfectly. I highly recommend Marty and his team! Additionally, Marty has installed lightning rods in many homes within my community and everyone that I ve talked to has echoed my thoughts. Thank you Marty + Team"

"Very professional Sales and installation staff. No pressure sales here. They did not try to oversell product that were not necessary for our situation. The installation crew worked quick. The install was neat and professional."

"We were contacted immediately regarding adding a lightning protection system on our home. Seamus was very thorough and knowledgeable regarding our concerns. He and his crew showed up and were very professional and efficient. We are very pleased with the installation and highly recommend Donahue’s."

"Friendly and nice people never tired to answer my stupid questions"

"This company was dishonest and disrespectful. Under no circumstances do business with them. Exorbitant prices and hidden fees."

"Everything went great with The Gen Stop, the technician was extremely helpful and informative on letting us know what the problem was and what would be needed to correct it. They always arrived exactly when they said they would which made planning simple. Their customer service was very helpful with getting us scheduled and keeping us updated on the next steps to getting everything back up to working status for the generator. Will definitely continue to use them for services for our generator!"

"Worked within my time line and budget. Was fast and much more reasonable than other quotes we got."

"Potentially since new ownership has taken over, Surgis is no longer a trustworthy company. They have showed a lack of integrity and professionalism that goes beyond what I have ever experienced with a company. 1. They installed our system and we have spent 15K+ with them over the years. We have always had Surgis upkeep our system and have trusted them to do a good job. 2. We noticed moisture in the attic and asked Surgis to look into it. They improperly diagnosed the issue and the result ended up creating mold around our vents. We payed 1600 in mold remediation and drywall repair. 3. They properly diagnosed the problem and admitted it was not addressed correctly and this should have been caught during the install process. When given the quote for the work, we asked for a price reduction since this was a quality control issue on their end. 4. A manager called us and stated this was a discounted price even though this was not noted on the paperwork. During these conversations, Scott hung up on us.we requested calls from upper management but never received a call back. We really just wanted the issue resolved and decided to proceed to schedule the work with Surgis. 5. When we received the breakdown of the work, we noticed the cost of the vent covers which we already had purchased prior to. We called asked if they could use ours to help reduce price. Instead, they canceled the work and said they would never work on our unit even though we currently have a warranty with them. After calling back to try and get the work scheduled, they stated they no longer had the technical staff to do the job. 6. After getting quotes from other companies, the prices we were getting were significantly less, showing that Surgis lied about a discount or they are just majorly price gouging all customers. We also asked other companies if they would be able to do the work quickly since Surgis made it seem so technical. All other companies told us anyone who installs a system or does duct work needs to know how to do the work we needed or customers would be dealing with the moisture that we found ourselves with. 7. I called Surgis back as a final attempt to get management to work with us and was told we have your information they wouldn’t take any additional information for me. My tone wasn’t heated and I asked the phone rep to please just take the notes and request a call from upper management and she hung up on me. If Surgis was truthful in their reason to cancel the work on our unit, they currently don’t have the staff that has the skills to properly install AC units. If you have Surgis install your unit and find errors, they will not work to resolve the issue and will likely charge you more than necessary for repairs. You would think some upper management would have intervened but that never happened. I get that other staff was probably sick of us calling to talk about our issue, but hanging up on customers is not how to deal with it. If upper management had called, we wouldn’t have needed to keep following up. I cannot warn people enough about this company. Stay away."

"Couldn’t tell me what was definitively wrong with my AC but still charged me the diagnostic and small repair fee. Came up with a price for the actual job without knowing how much the part cost. They can’t explain what a small repair is either. Only reason they didn’t get 1 star is because the guy was on time."

"Awesome. Will definitely use them for projects in the future."