Get matched with top window repair pros in Laurel, FL

"Window was broken by a ball that was thrown by a lawn mower that shattered my window Ty responded to my Angie's inquiry. He arrived at my home before the appointment time an immediately started the repair of broken window. The pane broken was rather large (42x29) and Ty worked hard getting everything cleaned up to replace with a replacement. His work is excellent and the attention paid by him is a sign of an individual who is dedicated to making sure his client receives his best efforts. I plan in the future to do further work and Ty will be the one I call to do the work. Thank you Ty"

"Entire experience was a mixed bag. On first inquiry owners responded immediately to my inquiry (Sana). Salesman was out quickly to quote the job and educate us. Long wait for installation due to availability of the product (all doors made by PGT). We were scheduled for three days of installation, so took off work to be there. At 7:45am of the scheduled start date I got a call from the installation supervisor notifying me that they were running behind and wouldn't be there. Right then I knew there were service issues and they could have let me know earlier. Installation was completed in the estimated time frame. Quality of the PGT windows is superb. Though not inexpensive (over $24K for the job) it is a high quality product. Service issues began immediately after installation and when they received the balance due for the project. The job isn't completed until after inspection by the county as there are some cosmetic strips that cover up areas the inspectors look at. Three weeks after inspection I still hadn't heard anything. I emailed the owner on a Thursday and was told the service manager would be in touch no later than the following Monday. Monday came and went and I waited another week and emailed the owner. There was no response. The next day I called and left a message. The service manager did then return the call and scheduled us for service two days later. When the gentleman arrived to finish the installation, his ticket only showed replacing a defective lock in the back door and didn't have time allocated to finish the cosmetic strips. More bad communication. The good news is that the tech (Josh) was extremely competent as well as caring about having a great installation. He pointed out more than a few things that were done badly in the installation, and was stunned the inspectors had passed it. He also gave me options on installation (water intrusion bars and stops to keep the door handles from breaking if the sliders were opened too hard) that were never even brought up by the installers. Final assessment.... great product, poor service and response once the money has been fully paid, but was very fortunate to have had Josh come out and point out all the flaws in the installation and fix them. They're here now (another half day off work) getting things right, and I'm sure in the final result I'll be happy with the product. It was just a long and frustrating road to get there. I don't know anything about window installations so was thankful to have Josh's integrity to get things right."

"Window Wall did an excellent job replacing our forty years old windows. The quality of new windows they delivered exceeded our expectants, and so did their professional installation work. During the job, several staff members came and checked to insure everything was on track. Window Wall pays attention to every detail including clean up! You can expect a beautiful outcome."

"17 windows installed in one day by contractors that were very professional. They worked in the cold rain and tired to not have windows open for too long."

"Bryce and Omar were very professional and worked quickly to repair the issues."

"Brian was very intellectual about his craft, every question was answered thoughtfully and descriptively. My windows have never looked better and I was so astonished at the results that even my wife was not expecting such an installation. Between Brian and the installers, I couldn?t tell you who was better but I?d definitely recommend going with Wilson Windows for future window improvements!"

"Very clean and great service. Stayed on track, no issues. Windows look amazing! "

"This contractor does not repair Hardy Board siding any longer. They were very courteous and gave me the name of another contractor. However, this was not successful either."

"The doors were put in and after 5 hours installation it was noted th left side of the double door was defective and needed to be replaced. After 3 weeks a new section was brought to my house and was found to be defective also. All blamed on manufacturer. After three more weeks, 3rd door section was broght and put in place. Throughout this time it was noted the door handle lever was not working properly and 2 different techs attempted to fix it. Finally Sean said he had a part at home he would bring over the next day. 2 days later I was asked to sign a certificate of completion and I refused twice saying my door was not done yet. I called and complained to Service Finance Co twice and said I would not sign the completion form until my door was fixed. Service Finance put the paperwork through without my signature and now Window Depot is ignoring my texts to repair my door handle. Poor way to do business. I will not recommend this company or the finance company."

"Excellent work, he took extra care to get the job done well, had to redo it because of our unusual window frames. Completed all with flexibility and a smile! Would highly recommend!"