Sewer & Plumbing Inspection Services in Lawrenceville, GA

"Excellent and professional work"

"The drains were backing up in my entire house, so I called Gwinnett County, who checked the sewer line under the front yard with a camera, and they found blockage under the maple tree between the clean-out pipe and manhole in the street. I posted a search on Angi and found Zoom Drain with good reviews, so I reached out for an estimate. After I gave approval, Zoom Drain dispatched Chaz Latson and Sharde Johnson from their Sandy Springs, Georgia location. They arrived at my home in Sugar Hill within one hour at 11:00am. I fully explained the Gwinnett County test results, standing over the spot where they hit the blockage, and they provided a reasonable estimate: $475 to snake the line with a cable auger, but if they hit tree roots, they would need to hydrojet the line for $691, and they would not charge me for snaking the line. I accepted, and that's exactly what happened: Chaz ran the cable auger, until it snagged in the line under the tree, and he pulled out some tree roots and showed them to me. I approved going with the hydrojet. After working for 1 hour until noon, he cleared the line and successfully washed it out completely. Next, he ran a camera down the line for 83 feet to the manhole and saved a MOV video clip to email me. I watched the video, which shows distance in the corner, and I saw where the tree roots have grown into the line in a 6-foot section at the point from 27 feet to 33 feet. Like a clogged artery, the tree roots take up about 33% of the left side of the sewer line. Sharde immediately convinced me to buy a 1-lb box of ROOT-X from them for $60 to kill the roots. She poured half the box of crystals down the clean-out pipe. She said it foams up on contact with water to fill the entire pipe. She told me to flush the toilets several times and run the shower and the tub for a while to get a good flow of water in the line. Wait 2 months, then do this again with the rest of the box. They cleaned up everything and were on their way, total time = less than 90 minutes! My problem has been totally solved, and all the drains and toilets are working perfectly again!! I am very happy with the fast work they performed, and the results they achieved, all for a reasonable price!! I also found a Root-X equivalent foaming brand on Amazon with great reviews for $15 to use twice a year to control the roots in the line. Hallelujah!! Problem solved by Zoom Drain!! Bravo to Chaz and Sharde!!"

"They were clean, easy to communicate with. We’re significant to our needs. I would highly recommend."

"Courteous, quick to get back, and thorough."

"He is the man for the job."

"I called Hains Drains and they agreed to service my drain problem on Saturday. The issue was bigger than expected and they came out of Sunday to finish everything. Both gentlemen were professional and courteous. I will use them again in the future."

"They were prompt and completed the work to my satisfaction ."

About us: "We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's custom needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job."

"He was on time, courteous and knowledgeable. Clean job"