Get matched with top gas piping pros in Lee, IL

"The installation of the gas line was great and exactly what I wanted done."

25 years in plumbing and pipefitting

"Chris installed fireplace doors we purchased from Fireworks in Rockford. He was prompt, did an excellent job, and gave tips on how to maintain the product moving forward. He wasn't at the house to install a new gas starter pipe but I asked his opinion on ours, as it has warped quite a bit since initial use and he replaced it for me at the same time for a fair price. Chris is knowledgable and does top notch work. I highly recommend him for any of your fireplace needs. <br />"

"Found the problem quickly but didn't have the part with to repair it. Took about 20-30 minutes to go get part. Everything else was fine."

"Although more involved than originally planned he got it done. A copper pipe needed to be run under an addition to the outside wall and he got it done. No problems since the work was done. <br />"

"When the furnace would not start, I called Gilley for warranty replacement of the inducer. <br /> The first visit confirmed my request but I was charged $70 .  I agree that it had to be verified but I didn't expect to be charged for it.  When the part came in the serviceman replaced it and charged me another $87.  There's something wrong with charging for warranty work.  It really should be billed to the manufacturer.  At the very least, I should have been informed of the charges in advance. <br /> <br /> I had the service tech look at the chimney cap (from the ground) while he was there.  He said that someone would call me to check it out.  I was never contacted. <br /> <br /> Earlier this month I contacted Gilley to ask for an additional discount for cleaning furnaces in the 5 homes I own,.  I was told that someone would check and call me back.  No one ever contacted me. <br /> <br /> Last year was my first experience with Gilley when they installed a new furnace in one of my homes and I was very pleased with the whole process.  I know that the owner is cutting back on his involvement and perhaps this explains my dissatisfaction this time. <br /> <br /> Please note that my "C" grade for professionalism is not intended to reflect on the service tech but on the company as a whole."

"I've used them for years and they're excellent."

"Bryan did an excellent job. Responsive and professional. Highly recommended."

"Amazing customer service by this business.  The woman on the phone was so responsive that one day I called and the phone was switched to fax.  She saw my number and called me back to see what I needed. <br /> The came out to diagnose the problem or rather what was broken on the electronic ignition for the pilot light on my gas fireplace.  The service rep was able to manually light it so I could at least use my fireplace in the interim.  They were able to track down the part, order and install it in a very timely manner.  I strongly recommend this company. <br />"

"It was $179.  I would use them again. It’s just that I found someone who’s a little more better priced. I don’t want to say, “no”, because they were very good. They came out when it was late in the afternoon and my furnace wasn’t working. He was here within an hour. It was a very last minute kind of thing and he had it up and running within a couple of hours. I was very pleased."