Get matched with top in Lester Prairie, MN

"After 15 years in my current home, I was finally getting granite countertops. I was so excited. I went to Paramount on the advice of a friend who had used them. From the start they were very helpful. They answered any and all questions I had. I looked at multiple granite places, and I ended up selecting my granite at another business. Paramount did an excellent job coordinating the delivery of the granite to their site in a quick and efficient manner. The gentleman that came to measure our kitchen was professional and on time. Paramount allowed me to come down to the company and they put up all three slabs they were using for my kitchen and put the template of my counters, island and desktops on them. They were patient and helpful in deciding where to cut the granite to get the maximum effect I was looking for. (Lots of movement). Along the way, I made changes - edges of the granite, backsplash changes and added sinks and faucets. They patiently updated my invoice and emailed me the updates to the project within an hour every time.  I never felt they were frustrated or upset with me, and they treated me with respect. The installers were on time and professional.  They did an excellent job and I love it. I have had many compliments on them and wouldn't change a thing. Thanks!"

"They were very good, showed up when they said they would, and the representative, Luke, was very patient and explained everything and answered any questions I had. He even gave me some options for the future. I would use them again."

"They are excellent. I have never had any dissapointment at all. They are very clean and professional. All around a good experience."

"They're very professional and very good. Everything looks really well done. In other words, they really took their time and they did it properly."

"He’s been here three or four times since then. He’s actually coming back at the end of January when we’re ready for the finishing. By January, he will be doing the plumbing on our laundry. It’s our first time to use him."

"Called another company originally they asked how old the furnace is and I said about 5 yrs. old (it is 6 yrs old). They informed me that I should get a hold of the company that put it in because it should still be under warranty, which after I looked it was. So I called Service Today to set up an appt. to have them look at it. Andrew came out and with various questions asked I said that the thermostat we have is wifi and that is how we run it. Comcast upgraded the wifi in the neighborhood the day before and it was today I woke up and noticed that the thermostat wifi was not connected to the wifi anymore. He looked into it and noticed that when I put it on heat via by phone app or manually by the wall thermostat, it was turning on the A/C instead and visa versa. He came at a price to me of about $350 to run a diagnostic to find the issue. He did and then he comes back and tells me that the thermostat itself is burn out (I bought the thermostat from them when I had the new furnace installed 6 yrs. ago). Andrew goes to his van and of course comes with only 2 thermostats that he has on hand. One is not wifi and it was $350 or so and the other was $800 which was wifi programmable. He did say we could just go and get one from Best Buy or something but we would have to install it. We decided on the lower cost of the 2. As he was installing it I looked up the retail cost for the same exact one he was putting in (Honeywell T4Pro) and it was $75 at Best Buy. I mean really.........that much of a mark up in cost!!! It is like this company does not understand that we are in a pandemic and that money for so many people is really really tight!! To gouge customers like that. As I sat in my office crying about the cost I let myself get washed into, after a while I asked Andrew why such a big cost increase on the thermostat. He said he has nothing to do with the pricing of items, which I understood. Andrew was a nice guy and just doing his job. I put this gouging at the feet of the company because right now, people have to decide to either pay a heating/electric/etc. bill or pay a company a massive cost to have a thermostat put in. Andrew did take down some wires that were for a humidifier that was on the old furnace prior to installing the new one and also cleaned some dust and lint from the furnace. Will I call these guys again, only if I know that there is something wrong with the furnace that is under warranty still, other then that, I cannot afford them. They were better when they were Airtech. The C rating I gave it has more to do with how nice Andrew was then the company. For the company itself, I give it an F"

"First received an estimate in the summer months. The estimate was slightly higher than we were hoping for, but they offered us a slight discount to get into the range we had budgeted by waiting until winter to start the work, since they are not as busy in the winter. We agreed on a start date, and a week prior they called to confirm. The work started on time and progressed as expected. The only hold up during the construction came when the wrong bathtub was ordered, so they had to wait for the new one to arrive. At the end, the final inspection was not conducted, and it took several tries to reach them to ask about this. When we reached them, they seemed surprised that this was not complete, and took care of it in the next couple days. Very easy to work with. They kept very close to the original estimate - the only things that varied were major changed in the plans and agreed to by us. We are considering more work in the next couple years, and will definitely be calling Five Star."

"Found the problem and recommended a remediation expert to ride downstairs of water damage."

"We paid a lot bu they were amazing, just outstanding. We had one small problem and they were back immediately and fixed, and they came out again actually to make sure it was good. We were gone and they waited for us to get home to looked at it and check it. It was pricy. You can get back to the and you can find them. We thought it was worth it."

"They were fine. They did a nice job and we were happy with them.  It only took a short time to get the plans back from him once he came out - the plans were back in about a week."