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"Stay away from this company at all costs. We had a large custom solarium window that needed to be replaced as part of a bedroom and bathroom remodel. I asked for a quote from Sunshine Sunrooms. Jerry Lackey the General Manager and Danny Ortiz the Project Manager came to my house, reviewed the project, and said they could absolutely handle the job. Jerry talked about how great their customer service was, how well they communicated, how I would be kept informed every step of the way, and how smooth the process would be. Even though Jerry was more like a used car salesman than a contractor, I decided to go with them because I thought they had expertise in this area. Unfortunately, none of what they promised from a customer service, communication, or timeliness of the process standpoint never materialized. I was the one who had to constantly follow up for updates on the build, delivery, and installation of the product. Throughout that process, I was given misinformation about when shipments would arrive, the completeness of shipments, and when installation could occur. I was told that all parts had arrived only to find out after the fact key pieces were missing because they didn't inventory their shipments. I was told installers would start on a certain day only to be told the original installer refused to do the project. This delayed our overall remodel for weeks because this window had to be installed before the bathroom was completed. This left us trying to get by with limited bathroom facilities and sleeping areas. Throughout all of this, even though Jerry Lackey admitted he knew what was going on, he never reached out to apologize or offer to help rectify the situation. The only other time I heard from Jerry was when he called me to threaten me with legal action on my property because I asked them for some consideration in the overall fees due to the inconvenience they put my family through. Can't tell you how frustrating this company was to deal with and having Jerry Lackey threaten me was just the icing on the cake."

"I'm a first-time customer and was greatly appreciative and impressed with the service. Joseph was responsive, prompt, professional, kind and knowledgeable. I'm thankful he came out to help with my late night emergency. I would highly recommend this company."

"Ok. Final cost a bit higher than expected."

"Good job."

"CW was supposed to show up to install a kitchen faucet between 8:30am and 12:30pm on Monday March 10, 2025. They didn't show up or call. When I called them they said the plumbers were still at another job. I told them to forget coming to my job."

"They are a very professional and reliable company. The work they did on the bathroom was awesome and we are going to use them again in the future for the main bathroom. I definitely recommend this company for your Bathroom project."

"This is the remodel was a pleasure. Lance's estimate was on target. He started and finished on time. His craft people were excellent. They arrived on time and clean up. Lance guided me in selections. The final product was perfect. I would highly recommend this company"

"Nick was very informative and explained the process to me. He was very respectful of my home by wearing shoe covers to ensure that dirt and debris didn’t come in and let me know of how to do the aftercare when I expressed my concern of the water damage."

"CrossRoads Concepts did an outstanding job. I highly recommend them if you are in need of some remodel work. From the get-go, they were responsive, timely and professional, and very easy to work with. I had a mess of a kitchen in dire need of updating. Because my kitchen was so bad, my original estimate came in way above the cost for my home. They worked with me to get the cost down to a reasonable amount while maintaining an impressive result. My home is a bit older and they were even able to match my 50 year old crown molding, along with making my kitchen now flow the way a kitchen should. I never liked cooking in my kitchen before but now, it's a pleasure just to be in there. Debi Franklin, their designer, was incredible with her choices and colors, and listened to me - steering me in the right direction so it all remained tasteful. I can't say enough about how impressed I was and still am, with their work."

"Taylor has been absolutely an life saver for our family. He has fixed our dryer when I think a belt went out. Then a few years later, he came back for our dryer because a light was on and we thought we needed the vent the cleaned, which he said he would do. But when he got here, he said the light on the vent was more cosmetic, and if we really wanted him to fix it, he would, but it wasn't necessary. Plus, he checked our vent and said it was pretty clear looking. He gave us some recommendations that we could try on our own to help and they worked. Wow!! Such an honest and hard working guy. He's the real deal. If you need anything fixed and want an honest, capable, pleasant hard working guy, give Taylor with Appliance Repair Now a call. If we ever need anything repaired, he is the only guy we will call and trust."