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"They were prompt and fixed the A/C unit"

"I called the office using Moncreif because my real estate agent said to.  I was quoted a price of $120 for the technican to come and inspect the units.  I did not want any work done, we did not own the house, just a once over to see  if there were any problems.  He seemed to be spending a long time checking the systems out, and did report that both were low on coolant, and that one had a leak that was visible. Then he presented the bill.  I had a brief discussion about the price with him, but did not call the office to discuss the charges.  He broke it down for me at his hourly rate, but I really felt he just went over and above the inspection that I requested and he gouged me.  With my agent there, the house inspector there, and feeling pressure to get the process finished I just paid it.  I regret it.  Hence the bad review.  I did not use them for any repair work once we closed on the house. I am extremely happy with the new HVAC installers I used.
He did show up on time.  They were easy to schedule an appointment with. 

Update 7/21/13
So, Tom Mutz did contact me, and we have been playing voice mail tag.  However I left a message for him about four weeks ago that yes he could send me a refund and I would update my Angie's List opinion.  However I have not received a refund, nor any more calls.  Just wanted you all to know that the situation did not get resolved."

"My original installer could cover the warranty"

We have over 28 years of industry experience, and is dedicated to providing our clients with the very best in installation, service, and repair for your heating and cooling needs. Our company foundation is built on honesty and integrity. We specialize in Central A/C, Heating and Furnace systems in addition to a variety of HVAC-related projects. We take pride in the quality of our work and our commitment to outstanding results. We look forward to building long-term relationships with our clients, and guarantee your satisfaction!

"Our central air conditioning unit stopped working on a weekday afternoon and the indoor temperature quickly rose to 85 degrees. I called Ragsdale's emergency service after hours. A real person took my information and a service tech called me back within 20 minutes to say that he would be at my house that night. He showed up on time and was courteous and very professional. My unit is 18 years old and had not been cleaned in several years. The tech replaced the capacitor and fan motor, added coolant, cleaned the coils, checked pressure and performed several tests. Repair and clean up took about 90 minutes. He explained to me what he was doing on each step, told me the available repair options and their costs, and gave me pointers on how to spot a faulty unit. Our A/C now blows out colder air than prior to repair. I was very happy with the service and would definitely hire them again."

"The installation team, Bryan and Bruce, treated our home with care throughout the entire process. They maintained positive communication with us and were consummate professionals. The install of our new system went smoothly. We highly recommend this company and this installation team for all applicable home needs."

"Very well. I was having the biannual inspection done of a system that Estes installed. I have had good customer service on each occasion and am extremely happy with the system they installed, which was a difficult job (new duct work on an older home as well)."

30+ Years of Experience! Voted Best HVAC Company 4 years in a row in Atlanta!. Free Service Call Fees with Repairs over $250! Meet or Beat your in hand HVAC Estimate! At Guardian Home Experts, we are committed to each and every customer by offering one solution to your home service needs. With over 30 years of experience, the company was built on providing reasonable and affordable prices, expert technicians, and practices that respect the customer. Our customer's time, money and needs, are placed at top priority . Guardian's solutions are always delivered with honest and upfront practices. At Guardian, we "Save the day with expert service," and guarantee your satisfaction stopping at nothing making sure your service is worthy of a positive review and your referrals. At Guardian- Quality Work, Quick Service at an Exceptional Value is Guaranteed!

We're committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Cesar came out to help when my AC wasn’t cooling properly, and he quickly diagnosed the problem. He found a faulty part that was causing the issue and repaired it, getting the system back to cooling normally. Cesar was professional, knowledgeable, and explained what needed to be done throughout the service. I had a great experience with Climate Heroes and was very happy with the service!"