Get matched with top tankless water heater installers in Lusby, MD

"The job was to install a water heater and it was complete the problem was I paid for a new water heater a they installed one with a big dent on the top and never informed me and cover it with paper work . When I call the manager he had a attitude because I want him to come installs water heater with no damage to it."

"HPC quickly determined and resolved the cause for our problem in August. However, they also determined that we had a relay that needed to be replaced. They informed me that it would take some time to get the relay, I think they mentioned delays due to the tariff situation. They promised to get back to me when the relay came in. They jury-rigged the system to work properly without the damaged relay, but warned me that the jury-rig would malfunction badly if we switched from cooling to heating. Starting in November, we called HPC a half-dozen times over several weeks asking for the status of the replacement relay. We were told that the appropriate people would be informed, and that they would call us back with the requested information. On November 11th, I sent an e-mail containing the same information. This resulted in a response containing an estimate for something called a "heat kit". When I asked whether the "heat kit" contained the replacement relay, I got no response. "

"Nice, reliable, and responded immediately."

"Roto Rooter did an awesome job replacing my main line. They worked all day and night to get the job done. Quality work at a great price. Again a huge thank you to Roland, Brandon, Wayne, Umasis, Dillion, Cliff, Damon, and Thomas. Awesome job ! Tight spot and a deep trench. Happy Holidays ! Hope you get some rest."

"Initial rep was great and informative. Felt comfortable with initial sale. Hardly had any contact from customer service except for the payments. There were several delays that we were not informed about unless we called to ask. Took 7 months before they showed up to begin project. Only 1 person was sent to build steps. Took a week. Hard worked, hardly took a break. Had to call again to see when they would come to pour patio. Never knew when they were coming, they just showed up. Hardly spoke with the homeowners. Inspection paperwork was just left on porch. Additional paperwork that is "required by the County" had to be completed by homeowner and taken to Court house to be notarized and filed and also provide a copy back to Long Fence. Time sensitive materials which added to homeowners to-do list. Gave this contract to LF on the surface of their history and appearance of a 'good local company' but should have stayed with original contactors in VA. Puddle of water forms when it rains"

"American Custom Contractors did an outstanding job replacing the roof, woodwork, trim, and gutters on our historic 1910 home. The ACC work crews, including carpenters, roofers, and gutter specialists, were highly skilled and experienced. Yanni Agouridis, our project consultant, was extremely helpful in working out the details of the engagement at the outset. Blase Skully, project supervisor and quality assurance manager, was always available to answer many questions and provide advice as we refined the scope of work and the project progressed. He made sure they delivered exactly what we were seeking to accomplish. Blase was also sensitive to ensuring that the historic look of the house was maintained and enhanced by the materials they used and the work they did. The result is beautiful. We get many complements on our new roof and gutters. We highly recommend American Custom Contractors."