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"We called on a Saturday and left two messages on what seemed to be their emergency response line, no callback. We had used them before for a large job just a month ago so I had one of their plumbers' numbers, texted him and never got a reply. Finally on Monday I got a response - if this had been a larger leak I would have stopped right here and called a more responsive plumber. We were contacted on Monday and they said they could come out that afternoon, I met them at my house within the contact window and got several notices they were coming via email and phone call. They were prompt and responsive once we got them on the job. Two plumbers came out; the lead plumber said he could replace the valve, but then said that they really should replace both hot and cold valves since they both were old. He gave me two quotes, one where he replaced just the leaky valve and the faucet install and it was somewhere around $325(!) - the second where he did both and the faucet for $275. Both of these were more than I wanted to spend and I was pretty confident about my ability to replace the faucet, so I said specifically "I want you to only replace the hot water valve, nothing else". According to the itemization on the receipt, this should have been around $160 or so. They go get parts and get to work on it, but then after a little while they ask me about re-using the faucet, if they could damage it to get it off. I was definitely confused and alarmed at this point, they were supposed to just be replacing one valve - I come into the kitchen and they had started pulling out the old faucet and already pulled off the old lines that came up from the valves and effectively damaged it to the point that we had to proceed with the new faucet. I was upset about this and they offered to discount the total price by $50 to compensate for the misunderstanding if we proceeded with the faucet replacement; apparently he had thought I was going with their first quote. He went ahead and put in the new faucet and new lines up to it from the valves, and replaced just the one broken valve. I was glad to have the new lines put in as they were more secure and the work was done neatly. I did have the wrong faucet type (no sprayer). and had to go back myself and swap that out after they left, but that was my fault for purchasing the wrong type - a warning would have been nice, but they did what I asked and I can't fault that. Overall, I was put off by the "upsell" nature of the call - it felt like they were adding work to bump up the price and I have already spent nearly $4000 with them replacing pipes this year, so that felt like they were trying to just milk me. And while I think it was a mistake and the guy really just didn't hear what I said, I ended up ultimately paying for work I didn't really want done - it was discounted enough that I wasn't too upset though. Michael's has never been the cheapest option but they do good work, so I didn't mind getting my major pipes replaced through them. I don't think I will call them for smaller service issues again though, and it seems I can't rely on weekend service from them in an emergency."

"Advantage Plumbing arrived at our home within an hour and a half of being called. Both the person who initially answered my call, as well as the technician, were professional, attentive and knowledgeable. I recommend this company to anyone looking for a plumber expecially in an emergency situation."

"We bought the supplies and Brian made all the connections! He gave us an estimate after coming by to look at what we wanted done! We hired him and he gave us a date to work on it! He completed all the work, complete with cleanup and even solved a minor electrical issue with a plug! We would hire him again in a heartbeat!"

"Solid, reliable, expert service!!! Last April, at a time when it seemed we would not be able to get a dishwasher fixed, we called All Better Appliance. What seemed like an unrepairable condition for the dishwasher was diagnosed quickly, and parts ordered. Along with the expert diagnosis, was needed guidance that the dishwasher was worth fixing. A few days later, the part arrived, we were called, and Bruce returned. The repair was done quickly, and affordably. More recently, our clothes dryer had a serious problem. A control module malfunctioned, and nearly started an electrical fire. Again we called All Better Appliance, and asked for Bruce. They were very responsive, and had Bruce there the next day. Another fix or replace decision had to be made. With appliance availability to purchase very limited, fixing seemed to be our quickest option. The part for repair, although delayed by a day, arrived the day before we were traveling. Bruce extended his day to accommodate our repair and fixed the dryer allowing us the chance to finish packing clean clothes. Thanks to All Better Appliance and Bruce for exemplary and timely service at both times we really needed it. Highest recommendation!"

"Steve was a pleasure to have in our house because he is polite and respectful. He is has a vast amount of knowledge from his many years experience in the field, and he strives for excellence. If there's any underlying problems he will fix them, he does not cover over any that could be problematic in the future, and he pays special attention to detail. Steve remodeled our whole bathroom; he started with the ceiling, then patched and painting the walls, replaced the sub floor and plumbing, and he finished by laying down a new ceramic tile floor and vanity, the end result is a beautiful new a bathroom from ceiling to floor. We are very pleased and thankful for Steve's good work, and we highly recommend him."

"They have done the installation on my garbage disposal. They also maintain my heating and air. They have a plan where for $99 a year you get three visits a year. I am really pleased with them. If they have an emergency they can't to you right away."

"Extremely knowlagable technicians. But better than anything I just felt like they treated me like family. I actually called them back out a few months later to install wood floors throughout and they look fantastic."

"Once they arrived, the project went well. They were very organized, professional and the work, replacement of my shed floor, was outstanding. A job well done!"

"HIGHEST/TOP PRAISE FOR ALL THE WORK & STAFF. EVERYTHING:
HONEST, RESPECTFUL, CLEAN, TALENTED, PROMPT, FLEXIBLE, TRUSTWORTHY. 
They research/vet. Provide options. 
What they don't do, I've hired them to subcontract/oversee.
That's how much I value them and their service."

"The assembly went extremely well and I would definitely hire them again. They were very professional, polite and answered any questions or concerns I had about the project. Best service I’ve had in a long time."