Get matched with top fridge, freezer or ice maker repair or service pros in Madras, OR

"Polished appliance pros did a great job fixed my washing machine and gave me great advice on how to keep the machine running good."

"I contacted them on line, explained the problem (could not read the temperature panel), gave them the make, model number and the serial number. They sent a person to the house to supposedly repair. All he did was look at it, checked the info on his phone, said they did not make that model anymore. He had all that info before he came out to our house. He said he would check for parts and call us back. When he did not call back, we made 3 calls to Apex before they called back saying they could not get parts. They did not make any effort to repair and yet they charged us $100.00. They had all the info before hand. Why did they not tell us they would not attempt to repair. As far as I am concerned, it was a scam."

"Mr. Pollard was great! Everything he did was on point. He arrived with all the necessary tools to put up a medicine cabinet, mirrors, and framed pictures throughout my place. He got the job done in no time. I would definitely recommend him to anyone who needs handy work done in your home. "

"He was very nice guy. He came on time and did a good job."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."

"It went smoothly. They always kept in touch with email's & phone calls. They called 1/2 hour before scheduled time to say they were on their way. The laid down mats to protect my floors. The cleaned out the insert and vacuumed all around so not to spill any debris into the room. They were worth every penny. They said the stove was about 600 lbs. They carefully explained about the EPA needed proof that the stove was removed & destroyed which I had no idea it was needed."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"Excellent response, thorough diagnostics, reasonable cost, friendly and professional. Arrived on time, communications and scheduling very good. Did a thorough job and checked everything fully to make sure all was working correctly after the repair. Called as soon as the replacement assembly was in his hands to schedule installation for the next day. Great responsiveness, knows his stuff, professional, tells it like it is and exactly what needs to be done and why. Should we need appliance repair in the future will definitely call him Strongly recommend if you need this type of service."