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"toilet rebuild, drain line snaking"

"Problem: Fractured drain pipe inside basement foundation wall. Outstanding work by all involved. Marybeth was very courteous on the phone. Ryan arrived on time, assessed the requirement and quoted an estimate of cost. Done Right's price was similar to the other two bids. All were about $1K higher than expected; but probably reasonable in light of the +4 hours of hard labor involved. The following week. Colin and Jamiel arrived on time, assessed the situation, and quickly went to work. They manually excavated +3 feet of dirt and clay between the vent pipe and outside wall, and removed the fractured section of drain pipe. They discovered the main drain line had settled deeper into the ground, which probably caused the pipe to split inside the basement. They expanded the original opening in the foundation wall to align and connect the old and new pieces, applied hydralic cement to fill the gaps, refilled the hole, and cleaned up the entire work areas, including the front entry way. Jamiel and Ryan did an outstanding and professional job, working expertly together as a team. Unfortunately when it rained heavily three days later, there was water seeping through the concrete patch. Two days later, Done Right sent Ryan and Adam to correct the issue. They chished out the cement and completely resealed the entire area. Fortunately, when it rained again, the new cement patch worked fine with no leaks. Adam and Ryan did an outstanding jod. Done Right honored its three year warranty for parts and labor. We will call Done Right again for our future plumbing needs and recommend to neighbors for their quality workmanship, commitment to excellence, courtesy, and professionalism."

"Installed a new toilet in our powder room replace the guts in two of our bathrooms put new drain stoppers in both of our tubs and fixed the leaky faucet in our bathtub. They were very prompt with responding to my request to be contacted approximately three minutes after I asked they called they were out the following day and the plumber was neat courteous very polite explained everything in great detail and made every effort to get everything done in one day which he did All work was done I was very pleased with the excellent Quality work. I will definitely be calling them for any future plumbing needs I have."

"This job required the replacement of my kitchen drain line. They showed up on time and gave an estimate. Then they came back to do the work in a profes."

Proudly serving the Main Line. Built on trust, consistency, and showing up when it matters.\nWe diagnose issues correctly, explain your options clearly, and fix problems the right way — not the quick way.\n\n• Upfront pricing, no surprises\n• Fast response times\n• Clean, professional technicians\n• Quality work that lasts\n\nServices:\nWater heaters • Drain cleaning • Leak repairs • Sewer issues • Water filtration • General plumbing

"Rob and Cassidy did a great job replacing the kitchen sink drain line. They also relocated it so it was inside the insulation rather than outside as it was. They cleaned up everything. I was impressed with their work."

"After reading through some of the prior reviews I have seen kind of a mixed bag of responses, which honestly surprises me because every time I have used Mattioni for plumbing and heating issues (I had them replace my heat pump system 3 years ago as well) they have been nothing short of extraordinary! To focus on today's job, my technician Paul M, arrived (at exactly 3:00, which was the beginning of the time window that the dispatcher quoted me in the morning, which was fantastic) to fix a leak that I had found the night before in my basement that had soaked my drop-ceiling tile. I had tried to find the leak myself last night when I discovered the moisture on the tile, but could not find any dripping water although I did see drain pipes within a 2 foot area that showed no signs of dripping, and there was nothing directly above the spot where the leak soaked the tile, which had me baffled. When Paul came over he was able to tell from the piping where my powder room fixtures were in proximity to the leak, which was a good two feet to the left, and immediately hit on the root cause of the problem being the ice maker in my kitchen refrigerator upstairs, which I was amazed by as the subfloor panels themselves did not appear to be wet (the location of the moisture was at the very corner of my basement by the dividing wall between my townhouse and my adjoining neighbor so the wooden panels did not appear to be damp, but there was a very slight gap in between where the wood ended and the concrete wall began. Paul went upstairs and pulled out the refrigerator and immediately saw moisture in the very back corner of the floor, which I did not even notice on first sight until he pointed it out. He then inspected the plastic tubing line that ran into the refrigerator for the ice machine (that I had never used in the 5 years I have owned the house) and was able to show me a pin-sized hole that was actively misting water out of it that happened to be situated directly above the gap in the floor that I mentioned earlier. Given how hard this leak was to find when I was even staring right at it is a huge credit to his expertise! My automatic assumption was that it had to be one of the pipes in the area of the basement, and I never even considered that a fixture upstairs could have been causing this, especially given the lack of moisture on the wooden floor boards! I am completely satisfied with my experience today from all aspects, and I find it interesting when I read some of the reviews posted here by others that mention how expensive their service was, which maybe Mattioni's is on the pricier side, but in my opinion you get what you pay for and I am happy with the price when it means that Mattioni employs professional and courteous technicians like Paul who you are comfortable with bringing into your home, and are able to properly identify and fix a problem the first time they come out! As I said previously, my experiences with Mattioni have always been fantastic, and I definitely plan on hiring them again when needed."

"Mike was very professional, friendly and efficient. He found the issue quickly, explained the problem to me and fixed it fast. He also noticed another issue and helped out with that! He went above and beyond in my opinion. I would definitely recommend this company and plan to use them again if needed."

"The work was completed but not without challenges. The project was to replace the shut-off valves under the vanity. The water was shut from the main shutoff valve. While the work was being done in the bathroom upstairs, I noticed water leaking from my Living room ceiling below. The bathroom had water all over the floor. I was informed that when the main shut-off valve was reopened, the water pressure turned the under sink shut-off valve from the off position to the on position (the facet line was not hooked up yet). It took a lot of rags to clean up the spill. The company gave me a small credit on the bill for the inconvenience."

Ryan's Plumbing, Sewer, and & Heating/cooling, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.