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"Although we contracted and made an initial payment (1/3) on February 27, by mutual agreement the work began on 13 April 2015 to allow the work-site to dry out from the winter weather.  The contractor made incredible progress in the first two weeks demolishing the old deck & garage porch, pouring footers, raising the frame & putting on the roof.  The first crew was very hard working, here early in the morning, & leaving late in the afternoon (after cleaning up the area each day).  When rain was in the forecast, the crew would ask if they could make up the day on Saturday, which they did.  Everything we saw in the first 2 weeks was consistent with our previous great experience with Fox Creek 2 years earlier when they replaced all our siding, windows & doors. The only problem at that point was that a plain black roof (25 yr) was put on instead of the architectural roof (lifetime warranty) we asked for.  The contractor acknowledged the error and offered to replace the roof at no additional cost.  We had originally only contracted for 2 skylights so we asked if he'd install 2 more at no cost versus replacing the roof and he agreed.  We were told that everything was on schedule to complete the rest of the job in 2 weeks.  We made the second (of 3) payment on April 29 which was when the excavation work below the porch/deck was supposed to begin.  No one showed up to start this work for several days and when they did (it was a different crew from the first), they typically showed up around mid-morning and were gone by mid-afternoon.  We had beautiful weather during this period in which very little work got done.  The contractor claimed they were having trouble getting the supplier to deliver sand and crushed rock.  Since we're located in St. Mary's County which is a bit of a distance from the contractor's home base in Crownsville near Annapolis, they decided to use "local" suppliers & subcontractors (electricians) rather than those they normally use.  We found out later that the sand & gravel supplier was located in Brandywine about 40 miles from here (there are plenty of suppliers right here in the county).  When the sand & gravel finally showed up at 10:00 am one morning about the same time the crew arrived, the crew directed them to the spot they wanted it dumped and then everyone left shortly after that without doing anything.  We knew by then that the job wasn't going to be completed anywhere near the 3 & 1/2 week total time advertised.  The predictable springtime heavy rains started and we were delayed even more.  The week of May 11 was the first week we could see some progress each day.  The end product was beautiful.  A paver retaining wall was put in all around the perimeter below the deck/porch and in between the concrete slab under the porch and the pavered patio area below the deck.   <br /> <br /> We couldn't understand why the remaining work on the porch above couldn't go on while the below work was going on.  Wiring had to be put in, and also all the finish work (soffets, gutters, trim work, ceiling made of soffet rolls - looks very nice).  Most of the holdup turned out to be waiting for the "local" electrician to show up.  The electrician (Goudie) wasn't really all that local but was from Waldorf 35 miles up the road.  Our contractor had to threaten, cajole and/or beg Goudie to show up and install wiring so that the finishing work could be done on the porch.  We begged our contractor to get another licensed electrician (there are plenty of good ones right here in the county that we've done business with).  Anyway, once the electrician showed up we had to get them back several more times because they'd forget to do something we'd asked for or they didn't have a part and we'd end up in the same waiting game.  They did end up getting shamed into sending an electrician on Sunday of Memorial Day weekend to put in 2 ceiling outlets they''d forgotten to put in, but we still didn't have any fans or lights to enjoy that weekend, by which time our contractor assured we'd be enjoying the porch.  You don't EVER want to do business with Goudie Electrical.   <br /> <br /> To make a long story short, after a lot of nagging to get a lot of loose ends tied up, the work was finally finished and inspected the Thursday (the day) before this past 4th of July weekend.  The porch & deck are absolutely beautiful (we'll attach pictures if we can figure out how to do it - they will speak for themselves).  We got some extras that we asked for like 7" wide Azek boards along the tops of the vinyl railings inside the porch to serve as a counter top for setting drinks or small plates of food or snacks, which we've had a lot of nice compliments about.  They're the perfect height for pulling a barstool up to.  One of the things we didn't get that we expected was a decent landing area at the bottom of our deck stairs.  The crew threw grass seed and straw there.  When we asked about getting some sort of solid landing, they shoveled out the area and threw some leftover crushed rock on it and tamped it down.  When we asked if they were going to finish it (we told them they could use some of the many wall pavers that were left over) they said the wall pavers would require digging too deep. We offered to pick up (and did) some square flat stepping stones from Lowe's which we left for them.  One of the younger fellas who was there one day to meet with the inspector and had no tools just laid the stones down, stomped them down with his feet and let it go at that.  The area was not level and a downpour that evening directed a steady flow of water from the stones across our concrete slab.  We didn't bother asking again, just tore it up last weekend, leveled and tamped it down properly and reinstalled the stepping stones ourselves. <br /> <br /> Our sense through this whole experience was that there was nobody in charge.  Besides the first crew that started the project and came later on one day to install all the soffets and gutters, it appeared to be young fellas without any on-site direction or supervision.  They did a lot of good work but there was a lot of unfinished work that we had to call our contractor up to get fixed.  If we lived closer to Annapolis or the DC metro area, this would probably have been a much better experience.  They do good work at a fair price and the owners are very honest people and have the best of intentions.  But they appear to be ill-equipped to do business in St. Mary's, southern Charles or Calvert counties or other more distant locations.  I did mention to the owner that if he wanted to do more business here he needed to do more to establish relationships with truly local suppliers and subcontractors.  Communications also need to be improved all around - with the crews, between the partners, with suppliers, subs and us, the customers.  We had the sense that the crews didn't really enjoy coming here and that we were kind of at the bottom of Fox Creek's list of priorities due to our distance from their home base.  As much as we love the final product and will enjoy it and show it off for a lifetime, we couldn't go through the aggravation again.  We would encourage folks from the Annapolis and metro DC areas who are considering a project like this (or folks who aren't in any kind of a hurry to get a project like this completed in a reasonable amount of time) to give Fox Creek serious consideration.   <br /> <br />"

"RIBA construction was recommended by one of my neighbors. I initially started with them by replacing my old cedar shake roof with new architectural asphalt shingle (32 squares) with three new skylights. From the very start, the sales and contract process with Ryan was open and honest. They genuinely wanted to get the right roof solution versus just making another sale. The communication through the process from the back-office with Jerry and Yolanda was also superb. The roof and skylights were ultimately installed and the RIBA Construction diligently followed through until all work was completed. As a result of this great experience, shortly thereafter I selected RIBA Construction to complete a number of other projects (all completed concurrently with diligent coordination): - Windows and Sliding Doors --> replaced forty (40) old wood windows with new vinyl casement windows - Siding --> replaced (20 squares) of engineered wood with new vinyl siding - Capping --> All windows, doors, and trim capped with aluminum and vinyl soffit vents - Gutters --> installed 300+ feet of new gutters and downspouts While no project goes perfectly, everyone at RIBA Construction really cares about doing the right thing and made everything the way it should be without hesitation. In the end, the exterior of my home has been completely renovated and I now have a virtually maintenance-free exterior. I'm very happy with the appearance and functionality as well as the value of all services. If you are looking for a company you can trust to provide an honest assessment, strong communication, and skilled installers, RIBA Construction is a great option. I highly recommend and will certainly hire them again for future projects."

"Every member of their team, from Evan in marketing, to Chris who discussed & planned my roof replacement, to Malcolm who managed the project, and Jake in quality assurance were helpful and professional, and excellent communicators. I always knew what was happening and costs were completely explained. The installation crew was fast, friendly, and efficient and cleaned up the work site completely. We are very pleased with the roof, the work, and this company."

"Siding and gutter work was performed. Installers did an excellent job. All questions were answered promptly and completely understandable. End of the day cleanup was performed daily. Would recommend their services to anyone asking. The finished job is always getting compliments from passersby. I am extremely happy with the finished product. Project managers were always on top of things. Thank you Home Genius."

"The team at Exterior Medics did a fantastic job with our whole-house siding and gutter replacement. Not only were they the lowest estimate (by far) for replacing our siding with James Hardie fiber cement, but they also did amazing work. The salesman we dealt with was knowledgeable and prompt, the project manager we dealt with was communicative and upbeat, and the team who installed the siding worked tirelessly. The installation team came early and stayed late, they worked Saturdays to finish the project as quickly as possible, and the work they did is fantastic!"

"Brandon removed some old siding that was going bad and replaced with new. He also removed a section of wood railing that was not in good shape and replaced with composite. He's a good guy and he knows what he's doing."

"Job was to widen driveway and replace area with chipping cement. Assessment was thorough and priced comparatively. Crewed was punctual, efficient and courteous. Job was completed on schedule. I highly recommend Skyline services and would used their services again (next assignment already lined up). I’m very pleased."

"Craig and his team are amazing. They worked almost nonstop for 3 weeks to install Hardie plank siding on my house. They also installed a sliding glass door, replaced several windows (Craig was great with suggestions about picture vs casement windows) as well as removing windows that weren’t up to code and making the necessary structural changes. I also had them replace my soffits and gutters. It looks like I have a whole new house!!!"

"Home Fix installed new windows several years ago. As part of that they put aluminum siding on the bump out under my bay window. The windows are great and I was very happy with them, but I discovered last year that the siding was leaking into my kitchen and much of the wood had rotted. Jonathan at Home Fix stepped in and helped me to resolve this problem. The company sent a team of two men to build an entire new bump out. They did a great job and there was no cost to me. I appreciate that they honored their warranty without any debate."

"Omar was professional and very responsive. He diagnosed the issue quickly and provided a plan for addressing the leak and subsequent water damage. His team arrived on time and worked quickly and professionally. The fixed required fixing damage beneath existing siding and house trim. Due to its age, we didn't want the siding and trim replaced because the color would match the rest of the house. The team worked diligently to preserve the siding and trim (not easy with metal trim) and replaced the underlying water damaged material. Would definitely consider the company for future improvements or repairs."