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"Aces Four installed a sewer cleanout and hydrojetted my sewer line to clean what was diagnosed as "soft blockage". They did this for half the cost of another bid, and also ran a sewer scope. I was very pleased with this work. However, the sewer scope revealed another issue further down the line causing slow draining. Because of water in the line they were not able to make a definitive diagnosis, and the blockage was too far to reach with a snake. Still, they recommended digging out the line at about $8,000. Later I found another plumber willing to attach two snakes together to clear that blockage. After that was cleared, sewer scope revealed cracks/holes that can be sealed without digging out the line for under $4,000. On one hand I really appreciate the job they did for me, and I can understand that they could not make a proper diagnosis with the water in the line. But they did not offer alternative solutions, so I had to call someone else to figure out the issue. Still, I would call them in the future, and in fact just recently did that."

"Technician arrived on time, was able to clear the garbage disposal, and check to make sure the trap was clear. He put everything back together, and it all worked again. Tech documented work he did, so I could determine if the charges were a renter's expense or an owner's expense."

"We happened to discover a small leak on our water main pipe and called Vlad out. He came out the next day and gave us a quote and didn't happen to have the parts on hand (we have an OLD house), but said he'd get back to us as soon as he could, even though he was fully booked for the week. He came back the next day and worked through lunch (thank you Vlad!) to get it done. And thank goodness -- the pipe actually split apart in his hands. If we'd left it much longer it might have blown and flooded our basement!!!"

"Worked with Deep to schedule the service. I have used Vortex to replace my sink faucet. Brian came out and replaced the garbage disposal. I purchased the special they had for installing and providing the garbage disposal. Brian did a great job."

"Never got a call or email from them--or any other company. Very disappointing."

"Did what they said they would do
Kept the dust and mess in a controlled area and cleaned everything up afterwards
"

"Hagee Plumbing technician Caleb arrived on time, super friendly, and went straight to work. He was able to repair my garbage disposal and save me a couple hundred dollars in the process. I highly recommend Caleb and will definitely ask for him directly if I ever need any plumbing work done."

"Don't hire anyone else. If you're looking for a company run by someone who understands what customer service looks like, call Perma-Dry. 4 years ago we worked with Perma-Dry to install an internal basement footing drain system - they were prompt, responsive, and did a great job. We've had zero issues. We recently discovered an issue with an old external drainage system (not installed by Perma-Dry) which backed up during a thunderstorm. When I discovered the issue, I called Ryan (owner) to get some help; he showed up at 9am on a Saturday (his day off) and spent 5 hours with me troubleshooting the issue and coming up with a temporary fix until he could get a crew out to install a permanent fix. He not only was a huge help, but his attitude was incredible - he was actually having fun working on his day off. In the 12 years I've owned my house, I've worked with dozens of contractors and never had an experience like that. True customer service is a lost art, Ryan and his team have shown us twice that they understand how to take care of customers and care enough to do the right thing."

"Erik was a pleasure to work with and I would not hesitate to use him again or to recommend him to others. Erik was very professional, working the schedule we'd agreed to and constantly keeping us updated on his progress. He was very meticulous about his work and went "above and beyond" to make sure the project looked fantastic and met our needs and our vision for the project. Each day, he thoroughly cleaned up after work was completed and he made sure all exposed soils were stabilized and covered. He also always used plywood and tarps to protect our driveway and property, so that none of our premises were damaged in any way. He replaced and re-cut several wall blocks when he felt they didn't look as good as they should. We greatly appreciated Erik's hard work, constant attention to detail, and desire and effort to make the project look beautiful. We are very pleased with the end result."

"Wow. They called to give us a heads up before they arrived just as I had requested so that I could put the dogs away. They were then right on time. Cleared the drain in about 15 minutes. Our plumbing professional was quick, clean and very helpful. We then had a problem with our garbage disposal and he was nice enough to take a look. He found a screw that had fallen down in the disposal and removed it for us at no charge."