Get matched with top concrete finishing, overlays & coloring apply pros in Marengo, IL

"I recently had a concrete patio, steps, and a shed pad installed and couldn’t be happier with the result. From start to finish, the team was prompt and professional, showing up on time and ready to work. Their communication was excellent—we always knew what to expect and when. Once they got started, the crew worked quickly and efficiently, finishing the job in far less time than I expected without cutting corners on quality. The pricing was also very competitive compared to other quotes I received. Overall, I am very pleased with the results and would absolutely use them again for future project. My neighbor already asked for their number lol."

ELEVATE EPOXY SURFACE COATINGS LLC is dedicated to providing our customers with the best quality and\ncraftsmanship. We are here to build relationships with our customers and communities and to provide\nour employees with a great place to work. We look forward to working with you!

"Luis and his team were friendly and knowledgeable. They did very excellent work and really took pride in their work. Each member of the team was very friendly and cooperative. The sidewalk was beveled properly and finished very meticulously. I would definitely use Designer's Concrete again."

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."

"At the end of the inspection I was positive that I was not going to use him. He gave me like a huge laundry list of things that needed to be done. After he was finished he said that it would cost me $15000. There was no way all of this going be $15000. It was like these little things he tarried about because he wanted to get paid as the coupons were so cheap. He had no suggestions about minimum cost. The thing about him was he did not give us any options, everything he gave was for us to do things. There are always levels of priority and I did not get anything at all from him."

"My Driveway looks awesome now!! It needed sealcoating & repair on the apron area. I will be using them every year for seal coating & hopefully snow removal!!"

"H&G poured a concrete slab that will serve as a hot tub base. They gave us a very fair price for the project and did excellent work. I would definitely recommend them for any concrete related projects such as a patio or slab, etc."

"I have very mixed feelings about the service we received.
We purchased the Big Deal for exterior painting for $1,299.00.  After meeting with Sherry, we decided to schedule the job for the middle of June.  Since it was raining for large periods of time, with all of Arcdia's other jobs going on this got pushed back to the middle of July.  I wasn't in too much of a hurry at that time, so while it was annoying, it wasn't the end of the world. 
Then when that date came and went, I finally had enough of the waiting and called Angie's list to request a refund.  Two days later I received a call from Sherry letting me know that she was ill and was unable to complete the job on the specified day.  She also asked if we were still interested in having the job done.  Since I hadn't lined anyone else up to do the job, to my wife's dismay, I decided to give Arcadia another shot and had them scheduled to come out on Sunday.
On paint day at 8:30am we were all set with what we wanted done, after a "discussion", by 9:00am my wife decided she would like two entirely different colors on the house.  I mention this only to say that Sherry was very accommodating in switching the colors at the last minute.  The new colors required an extra coat of paint, hence the extra $400.00 from the Big Deal price to the finished price which I thought was more than reasonable. 
The paint job was very good.  The painters were friendly and professional.
My only two issues with them were 1) some minor paint dripped on the siding in a few places that they tried to clean off but weren't completely successful and 2) They needed a smaller brush than they had brought to finish one area and grabbed one out of my garage to use without asking first.  I didn't really need the brush, so the fact that they needed it didn't bother me.  I just wish they would have asked first.
Lastly, it would have been nice to have seen Sherry even for a few minutes during the painting or immediately afterward just to check in and see how the job went, and how we felt about the job.
In summary, I would say... if you're not into communication or deadlines, Arcadia can certainly do a good job painting at a good price.  If you're on a timeline, you may want to look elsewhere.
To Angie's List - regarding this question "Would you use this provider in the future?" I would like a "Maybe" option.
"

"Misael and his crew installed a 20x30 stamped concrete patio and sitting wall and fire pit. Pedro the Foreman was great, overall VERY happy with the outcome, the crews, multiple involved in our project, were courteous, hard working and a pleasure to deal with. I do not hesitate to recommend and use for any future projects."

Thank you for visiting Juggernaut Concrete Cutting & Demolition. We are your locally owned and operated land clearing, demolition and concrete specialists based in McHenry, IL. We service residential and commercial clients throughout McHenry County and the surrounding areas. Contact us now for your free estimate. We look forward to working with you soon!